Hyatt Carmel Highlands

7.3Good334 reviewsSee rooms

Resort

Facilities at a glance

EV charging
Hot tub/Jacuzzi
Bar
Daily housekeeping
Accessible
Terrace

About this place

Breathtaking Ocean Views Perched on a cliff overlooking the Pacific Ocean, Hyatt Carmel Highlands offers a picturesque retreat surrounded by pine groves. The contemporary rooms open onto spacious balconies, providing stunning views of the ocean. Luxurious Amenities Indulge in the outdoor pool, garden spas, and award-winning dining with ocean vistas. The rooms boast modern furnishings, HD TVs, and cozy fireplaces for a comfortable stay. Complimentary WiFi, a fitness center, and versatile meeting spaces cater to all your needs. Culinary Delights Savor gourmet cuisine made with seasonal ingredients at Pacific’s Edge Restaurant, followed by drinks in the lounge bar offering panoramic ocean views. Immerse yourself in luxury and natural beauty at Hyatt Carmel Highlands. Book your stay now to experience coastal elegance at its finest!

Choose your room

Pick check-in and check-out to see live room prices.

11 room types

Choose your room
Room type	Guests	Show prices
Standard Room, 2 Queen Beds, Garden View 35 m²2 × Double bed	Sleeps 4	Show prices
Standard Room, 1 King Bed, Ocean View 35 m²King bed	Sleeps 2	Show prices
Point Lobos Suite. 1 Bedroom, Ocean View 79 m²Sofa bed, King bed	Sleeps 4	Show prices
Suite 79 m²King bed, Sofa bed	Sleeps 4	Show prices
Standard Room, 1 King Bed, Garden View 35 m²King bed	Sleeps 2	Show prices
Sunset Suite , 1 Queen with Sofa bed, Ocean View 47 m²Sofa bed, Queen bed	Sleeps 4	Show prices
Suite 42 m²King bed, Sofa bed	Sleeps 4	Show prices
Suite 56 m²King bed, Sofa bed	Sleeps 4	Show prices
Suite 42 m²Sofa bed, Queen bed	Sleeps 3	Show prices
Townhome, 1 Bedroom, Kitchenette, Ocean View 83 m²Sofa bed, King bed	Sleeps 4	Show prices
Big Sur Suite, 1 Bedroom, Ocean View 56 m²Sofa bed, King bed	Sleeps 4	Show prices

What this place offers

Parking

Parking
EV charging

Pool & wellness

Outdoor pool
Spa
Gym
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar

Services

24-hour front desk
Laundry
Daily housekeeping

Accessibility

Accessible

Outdoor

Garden
Terrace

General

Non-smoking rooms

Location

Address
120 Highlands Drive, Carmel, 93923, United States
6 km from the center of Carmel

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

7.3334 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.6

Service6.0

Location9.5

Room quality7.6

Amenities8.5

Value for money5.0

Food and drink8.2

Cori
United States · Family · August 2026
2.0
“Four nights without decent sleep”
+Views are spectacular
−The rooms are not sound or vibration insulated, so when a room below or adjoining has movement within (just normal walking), the sound and movement are carried into the surrounding rooms. Our bed would shake from 12am-1:30am until people settled down for the night, making it impossible for us to sleep. Amenities are rudimentary, at best.
Robert
United Kingdom · Family · July 2026
4.0
“The view is amazing .... everything else disappoints thereafter... lack lustre service, dated beyond belief rooms... but”
+The view is the only good thing....
−Service standards were awful... and whilst mistakes happen it was the attitude that ruined it for us...
Richard
United States · Couple · June 2026
9.0
+The view of ocean. Staff was very friendly and professional
−Only slightly it was far away from the event and sights
Jackie Biggs
United Kingdom · Solo · June 2026
3.0
“Lovely hotel but badly run”
+Lovely location and a nice pool with hot tub. The food was also very good. The hotel was lovely.
−We arrived to find out that only one of the two rooms that we booked was available. As it was booked through bookings.com and I had just paid for the first room, I could not get a refund so our son had to go and find another place to stay and we had to stay put. All at very short notice, it was a very stressful experience. The food at dinner was very nice but the service was dreadful. We stood up in the end after asking for the bill several times, finally they came over. The restaurant manager was very nice and didn't charge us for the meal. Also (!) The cleaning lady knocked on the door before 9am on the day we were checking out to clean the room. Clearly she wasn't told which rooms were checking out that day.
Sarah
Canada · Solo · May 2026
6.0
“While the location is gorgeous, they had several issues with our existing reservations and it caused us to lose money an”
+The views
−The stairs everywhere, the staff do not communicate at all to each other.
cheryl
United States · Couple · May 2026
8.0
“Fabulous location and view. The towels could be softer and turn down service with a treat would be a”
+The view was perfect
−The property is dated
Kirk
United States · Couple · May 2026
8.0
+Views were amazing
−Restaurant was simply horrible.
Greg
United States · Couple · May 2026
9.0
“Excellent views and a very nice hotel with good features and an excellent restaurant (Pacific Edge).”
+The view was spectacular. The room was basic but fine. The location can't be beaten.
−The rooms are old and the water pump makes a noise when it kicks off. The room service left their vacuum cleaner in the room. The fireplace didn't generate any heat. Minor points - the view is what matters.
Anat
Israel · Solo · April 2026
7.0
+The view is beautiful. The gym is nice. The room is a good size and the bed is comfortable.
−The staff was not very helpful. Lots of talking and little help. There is not too much to do at the hotel or nearby in the evening. Lots and lots of stairs to the room. They offered help with the luggage but we arrived in the evening and they claimed they were very busy so we had to manage all the stairs ourselves. The room was very expensive for the value. (~800$ per night )
Claudia
Austria · Couple · September 2026
6.0
“Für Durchreise in Ordnung”
+Die Lage war gut - Zimmeraussicht mit Blick auf das Meer war sensationell. Für uns ein Durchreisehotel. Die Anlage hat durchaus Charme. Das Zimmer hatte einen Kamin (bei 40 Grad haben wir den nicht genutzt). Das Bad dürfte renoviert worden sein. War zweckmäßig in Ordnung. Nette kleine Poolanlage.
−Der Geruch im Zimmer und in der Hotellobby ("alt"). Das ganze Hotel machte den Eindruck, in einer früheren Zeit festzustecken.

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

11 room types

Standard Room, 2 Queen Beds, Garden View

Standard Room, 1 King Bed, Ocean View

Point Lobos Suite. 1 Bedroom, Ocean View

Suite

Standard Room, 1 King Bed, Garden View

Sunset Suite , 1 Queen with Sofa bed, Ocean View

Suite

Suite

Suite

Townhome, 1 Bedroom, Kitchenette, Ocean View

Big Sur Suite, 1 Bedroom, Ocean View

What this place offers

Parking

Pool & wellness

Food & drink

Services

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews