Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
ladydeedy
Solo · November 2025
“Excellent stay”
+Had a great overnight here from the very warm welcome to checking out late morning. The room was brilliantly designed. Small but really comfortable, quiet, and had everything you might need. Great shower and decent hairdryer too. Plenty of choice at breakfast which was good value and staff were smiling and helpful. The area feels very safe and it’s super convenient for multiple tube stations as well as shops should you need to buy anything. Highly recommend.
EdinburghShelly
October 2025
“Comfortable for short stay and great location.”
+Excellent location, close to Bank tube station but off the main road so quiet at night. Clean comfortable room and friendly, polite staff. The room was small but well designed with space for hanging clothes and a small desk. Ideal for a short stay and great value for money.
Sarah-in-York
Solo · October 2025
“Small but perfectly formed.”
+Small but perfectly formed. Extremely comfortable, tiny bedroom. Friendly staff. Everything as you’d expect other than a filthy carpet that needs to be replaced. (Room 205). Quiet despite being in the heart of the City. My room overlooked a courtyard containing trees - an added bonus. It’s v close to Cannon St and Bank underground stations. Has a Pret a Manger nearby as well as a Sainsbury’s local 5 mins away. It’s 5 mins walk from St Paul’s and the Millennium Bridge. The hotel is a bit tricky to find as the lane it’s on is unobtrusive. Hold your nerve! Unlike standard Premier Inns it’s not a completely dark room as the electrics are controlled by a touch panel in the headboard. Take an eye mask if this is an issue for you. I’d definitely stay here again.
writersam
Couple · October 2025
“Clean and modern”
+We have stayed at Premier Inn Hub hotels before so knew what we were getting, and this one didn't disappoint. I'm glad we opted for the larger room because I think the smaller one would have been a bit too small for both of us, but the larger one, though on the smaller side compared to other hotels, was just fine for a one night stay. The room was very clean and modern, and the downstairs reception area was nice too. We arrived a little early for check in but were kindly allowed to check in a little before 3pm. The only thing I wasn't too keen on was the glass door to the bathroom as it didn't provide much of a sound barrier! It's worth noting for others that there is no coffee and tea facility in the rooms but you can go downstairs to get some instead at no charge. There were two bottles of water in the room, which was handy for us as I don't drink hot drinks anyway. The hotel is very close to Bank underground station, and all in all it made a great base for our stay.
“Great location, Great Service, All Great!”
+The location was convenient near two underground and one trail station. And there's pretty much everything you need near hotel like tesco, MS Food, Pharmacy, etc.. The room was clean. The service was kind and warm. And the Breakfast was great. I had a very nice 7 days.
Hrothrekr
Solo · September 2025
“EXCELLENT LOCATION”
+Very good hotel...almost excellent. Superb location, friendly staff, good rooms and unlike its 'Premier Inn' big brother you get a better shower in Hubs (still not enough pressure), proper toilet rolls and a couple of bottles of water. Breakfast was disappointing, usually a benefit of Hubs as there's no fuss, just the stuff that I want to eat for £8 which is great value. However on my first morning there were no free tables so I had to take my breakfast, already not that warm, up four floors to eat in my bedroom. The following morning I was told at 1000 that they had just finished which was odd as their website suggested they offered breakfast until 1100. There are breakfast menus in the rooms...why not mention breakfast times on them? It isn't good enough to say "you would have been told on arrival"; lots of things were said on arrival after a long and busy journey. However this is a really good hotel in a fab location and I would definitely stay here again (and get down earlier for their incredibly good breakfasts).
“Solo traveller”
+This is my second stay at this Premier hub. as a solo female traveller, I felt very safe here which is why I chose to stay again. The staff are really friendly, and the room is really clean, modern and although I visited in August I found the air-conditioning to be very good I really like the set up of the Premier Inn hub rooms, although I think they would be more of a squeeze for Two. I had breakfast on both mornings which, despite being a smaller offer than the main Premier Inn hotels were still really good. I also liked that I could help myself to tea and coffee at any time (note there’s no tea and coffee making facilities in the rooms.) Great location, I stayed here and did a lot of sightseeing and found the local tube networks really helpful. I also enjoyed a solo evening walk around the city. I cannot rate this highly enough and we will be staying again.
+Convenient location
“Only for a few days!”
+The central location is very good, as is the breakfast (very generous and offering both sweet and savory options). The staff is friendly and polite, but not very helpful when it comes to requesting extra items for the room. Twice I asked for things I needed for my room, and both times, after being assured that they would be brought to my room, I had to go down and get them myself at the reception desk. Finally, the room is very small, too small for two people, and the bathroom is made of glass and located in the middle of the room. As a result, there is no privacy, and it would have been better if this information had been clearly stated during the booking process.
“Ideal bijou hotel in a good location”
+Yes, the rooms are a bit bijou (i.e. small) but for a short stay the hotel is very well placed for shops (Boots, M&S food, Sainsbury's etc) and very close to stations (rail & underground). The staff are great and the whole place is so quiet. Hard to believe you're in London. We opted for breakfast which was good (and good value at £8) and bottomless! Highly recommended.