Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Thomas
United States · Solo · September 2026
“Not as advertised”
+We liked being in Ortigia and the location was central for walking around. The surprise was that there was a washing machine in the kitchen, so we were able to do some laundry and it had a drying rack, which we brought into our room so that our things were not in the common area.
−First off, unless we went to the Mediterranean Hotel to do an in-person check-in, we would have seen no staff at all. That hotel is in Syracuse, not on Ortigia. Our understanding is that accommodations, in following the rules, are supposed to see their customers face-to-face. Here they just wanted us to do an online check-in, sending our passport pictures. Or are we too old school that we expect people contact and a host and a friendly face? Thebooking.com listing did not say anything about it being like a hostel setting where you open the door to the accommodation room with your key and you find out that there are four or five other rental rooms in that space and you share common kitchen. Not explained in the listing. The floor was dirty. The toilet seat moved 2 inches while you were sitting on it. It takes 10 minutes between flushes to refill the tank. There was no hot water in the shower. The staff that husband communicated with via WhatsApp did send somebody. Still no hot water and the toilet seat was still loose. The air conditioning unit did not have a fan adjustment. It blew full blast directly onto the bed. We did not bother to say anything about that because we already fel
Jamie
United Kingdom · Couple · September 2026
“Avoid at all costs”
+Nothing
−Everything
Gordon
Argentina · Couple · November 2026
+El personal es una maravilla! El lugar está muy bien ubicado.
VICTORIA
Chile · Couple · October 2026
“Bien ubicado. Cómodo”
+Bien ubicado Check in fácil Cocina y comedor que permiten un espacio agradable Pieza y baño muy adecuados
Paulina
Poland · Couple · October 2026
+Lokalizacja to bez wątpienia największy atut. Bliskość nocnego życia, brak konieczności korzystania z komunikacji czy samochodu, lokale i sklepy pod nosem.
−Głośny agregat czy hydrofor za oknem.
Cathrin Isabella
Austria · Family · October 2026
“Preis-Leistung ist ok, Lage war sehr gut.”
+Die Lage war sehr gut ca. 250m vom Dom entfernt, also mitten im Zentrum. Deswegen waren die Parkmöglichkeiten sehr begrenzt. In der Stadt dürfen nur Einwohner parken. Parkhaus war von der Unterkunft 15min zu Fuß entfernt. Parkgebühren für einen Tag 15€. Zimmer war sauber, hatte alles was man braucht, bisschen klein, aber Preis-Leistung trotzdem gut. Weil die Lage super war. Nahe zu Restaurants und Cafés, das war sehr gut.
−Stiegenhaus war etwas heruntergekommen, Zimmer an sich war ok hat das nötigste. Hatten am Anfang ein Problem mit dem Zugang zum Zimmer, das wurde aber schnell gelöst. Kontakt war nur per Whatsapp aber war in Ordnung, weil immer jemand erreichbar war. Stromzufuhr mit Schüssel war auch interessant, aber ok. Das Fenster ging leider nicht zu, wir haben die ganze Nacht mit offenem Fenster geschlafen.
Sophie
France · Group of friends · October 2026
+La localisation était parfaite, en plein centre d'Ortigia. Le lit était confortable, des serviettes propres fournies, la chambre propre, espaces de rangement, accès bien indiqué
−(Ne nous a pas posé problème mais escalier exigu pour accéder à la chambre, sous les combles)
Muriel
France · Couple · October 2026
+La situation centrale dans Ortigia
−Une 1ere chambre très bruyante, aucune insonorisation, l’escalier extérieur menant aux autres appartements passait devant notre fenêtre. La difficulté de trouver l’hôtel dans une toute petite ruelle avec juste une petite pancarte indiquant l’hôtel, l’impossibilité de parler physiquement à une personne. Le manque d’esprit commercial ( par un défaut d’informations fiables, notre train ne circulait pas, nous avons perdu 1 nuit d’hôtel. Le geste commercial promis pour une nuit supplémentaire n’a jamais été appliqué
cristina
Italy · Solo · September 2026
“ORTIGIA”
+Ottima posizione sia per la spiaggia cala rossa che per il centro storico. Parcheggio auto a pagamento vicinissimo
−Avevo chiesto espressamente il piano della mia camera e mi è stato scritto che tutte le stanze erano al primo piano. Invece la camera (n.105) era nel sottotetto e si raggiungeva con una scala di ferro strettissima e ripida.la tv prendeva pochissimi canali. Non c'era nessuno ad accoglierci e le chiavi si prendevano col codice
Rosalinda
Italy · Couple · September 2026
+Posizione
−Stanza piccola,ingresso poco accogliente