Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Koh
Singapore · Couple · October 2026
“No comment”
+Dinner is exceptionally good It’s like in 5 star restaurant Staff excellent
−Has to make 2 rounds to find the hotel It’s Glam resort No sign showing hotiday !!!
Mike
Canada · Solo · October 2026
+The staff were very helpful and such nice people. A big shout out for VALENTINE in the kitchen and pool bar
−Nothing
Daniele
Belgium · Group of friends · August 2025
“A memorable stay in Mondello, made special by the professionalism and kindness of the staff; despite a few details to im”
+The staff was extremely kind, always smiling and helpful; the cleaning staff was very friendly and made us feel at home. The reception was very professional and always available to find solutions to make our stay better. The property is well maintained and has a beautiful history: we also had the pleasure of meeting the president of the hotel chain, who was truly attentive and open to listening to guests.
−Two downsides: on the evening of Ferragosto, after a wonderful dinner, we briefly left the table and came back to find all our things cleared away (half-full prosecco glasses, bottles, and plates). Some advertised services (e.g. parking/sea view) were not actually available with our reservation. Unfortunately, the jacuzzis and pool area were not properly clean.
Phromphorn
Germany · Couple · August 2025
+The pool and breakfast were great, we had a very good time there.
−The rooftop restaurant was a bit pricey, comparing to service and food, cause there are a bunch of options in the Mondello town which really tasty, and has relaxing atmosphere.
Hannah
Denmark · Solo · July 2025
“Loud function ruined the night”
+The room was nice and clean.
−I cannot recommend to stay here. There was a function on at the bar and the noise was extremely loud. Before in the early evening and then also after the function the staff were moving and dragging heavy furniture around directly above the room until 1:30 am. In the morning once again the noise has returned. There has not been one moment in the room so far where there hasn’t been extremely loud noise. Please warn your guests if there will be a function or give them another room as the noise was unbearable and was unable relax at all or to sleep. Would not stay here again, it is not worth the money paid to have a room you cannot enjoy or sleep in. The staff did nothing to compensate.
Benedetto
United Kingdom · Solo · July 2025
“Exceptional”
+The hotel it's was so beautiful I really liked the place, I will sure coming back again,staff very nice and polite, especially the girls in desk and the girl working on bar and breakfast, thanks so much
−Everything hotel and staff po
Breščanović
Croatia · Couple · June 2025
“Superb”
+Very clean, good breakfast, good location.
Steve
United States · Couple · June 2025
“Loved It”
+The breakfast was wonderful! The staff was great! The pool area was beautiful and the views were incredible from the rooftop restaurant!
−The only problem was our first room was very ,very small but they were able to move us on our second night to a little bigger room. Also our shower head and safe were broken.
Nadine
Germany · Couple · October 2026
“Top Lage, super Frühstück. Tolle Zimmer”
+Die Unterkunft hat eine perfekte Lage, was für uns am wichtigsten ist. Nur ein paar Minuten zum Strand und zu allen Restaurants, Bars und Cafés. Der Ort ist wirklich schön und hat einen Mega Strand. Man kann mit dem Bus 806 alle 15 min. nach Palermo fahren und zurück. Der Pool ist ebenfalls top.
−Die Toiletten und die duschen am Pool, waren nicht so sauber wie der Rest.
Matthias
Switzerland · Couple · October 2026
“Gediegene Residenz”
+Gediegenes Hotel am Hügel von Mondello. Ruhige Lage und doch nahe am Zentrum. Schöner Garten mit Swimmingpool zum Ausspannen. Eine attraktive Rooftop Bar.
−Geräusch von einem Kompressor war störend während der Nacht.