Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
rozannab2019
December 2022
“False advertisement, not eco adult resort”
+Methane gas from washroom 2 days before they finally gave us another room, unbelievable smell- partner with severe headaches. (finally they admitted they had a broken pipe). No hot water in second room. Loud blaring disco music daily from 2-630pm -everyone left the beach. Repeatedly asked to turn down blaring beach music, told yes nothing changed. Any food or beverage brought onto the property or used that belongs to the hotel YOU ARE CHARGED FOR -EVEN THE COFFEE IN THE ROOM. Children on the small beach at the restaurant- perhaps they are confused as to adult only resort?, waited 2 hours for the boat in the dark to pick us up repeatedly informed coming. 2nd time again told they were coming to pick us up waited 130min. Beautiful surroundings, but the female manager does not speak English and is not helpful. Stayed 5 nights and tried to leave -non refundable. Room drapery truly disgusting, in 2 of the rooms, sticky and mildew? larva cocoons? On the positive side some staff amazing. View is beautiful if you can sit outside or on the little beach -music too loud had to go to other beaches. I am sure you can find a better place for the price charged. Requested a quiet room -lol, wanted
B8919HCsusanm
January 2022
“Bad Management”
+There is no manager on site and zero customer service for problems you have at the hotel. We were told we would have access to a boat after 9pm to go to a nearby island. We only booked a place to go to this island and we paid for their premium cabana. But when we got there they told us we would have to pay $100 for a 5 minute boat ride that usually costs $5. When we called the same manager she said basically it was our problem. The customer service was beyond horrible. We stayed 2 nights and they didn't even clean our rooms, but they did try to tack on lots of "extras" onto our final bill.
burtourist
Couple · November 2021
“What a disaster, avoid by all means”
+To start with the positive thing, the location is very nice. That’s it. 1. When we arrived at 14:30, we were told that we have to take lunch, as check-in time is 15:00, despite the fact that the room was ready. 2. Upon check-in, one gets instructions that are similar to the ones of a military camp. Absolutely no welcome feeling, rather hostile approach. 3. The very small room is an expression of many huge design failures: - only one weak light in the entire room. Graveyards have better lights. - not a single wardrobe, not a single hanger, no place to put anything - no shower, no safe, a bath-tube in the middle of the room 4. The room is filled with 12 pillows, 8 of them useless, all in the bed. Why would a sane person put 12 pillows in one small room? And why do they put them back in the bed every day? 5. Excessively loud music coming all day from the restaurant, especially late night, when the restaurant was empty. Maybe a provocation, on purpose, of guests that went to bed early. Or a favor to drunken guests sitting on the beach. DJ‘s with heavy loud music destroy any nice ambience one would want for dinner. Who wants to dine in a night club? 6. Drunken guests start their own lou
travelAL737
Couple · May 2021
“The Best of Everything”
+Hotelito Mio is the perfect mix of a intimate beach getaway, classic Puerto Vallarta hospitality, with a rustic sophistication. The staff (Roberto, Eric, and Ivan) took care of everything with the upmost in quality service. The food abs drinks were top notch. The rooms all had beautiful views and cool AC, if you got tired of the fresh ocean breeze.
“Pure Magic--Like a Honeymoon Vacation!”
+Wow, I don't even know where to begin. This was the most romantic, amazing hotel my wife have EVER stayed in and we travel a lot. We flew into PV and the hotel arranged a taxi to boca, where a panga was waiting for us. Abbey was our panga driver whenever he needed us (for an extra fee) and he was great. Once we got to playa caballo, they took our luggage and we walked from las animas to the hotel where we met Juan Carlos, the fantastic Manager. They greeted us with cocktails and we checked into our amazing jungle villa. The rooms are complete with AC and a beautiful claw foot tub. The restaurant sits on the sand. We truly felt like we were in a movie. At one point, we were the only guests there along with an actress who was also seeking solitute. This is a perfect vacation to sneak away. It is adults only and was extremely romantic. The entire staff, Pepe, Juan Carlos, and I feel bad becasue I can't remember our other amazing server...but they were so attentive and wonderful. Our champagne glasses were never empty. This is not an all inclusive resort but it is so so much better than staying at one of the big ones in town. Be aware that you do hear roosters and dogs barking at night
“Trip of a lifetime!”
+Wow, I don't even know where to begin. This was the most romantic, amazing hotel my wife have EVER stayed in and we travel a lot. We flew into PV and the hotel arranged a taxi to boca, where a panga was waiting for us. Abbey was our panga driver whenever he needed us (for an extra fee) and he was great. Once we got to playa caballo, they took our luggage and we walked from las animas to the hotel where we met Juan Carlos, the fantastic Manager. They greeted us with cocktails and we checked into our amazing jungle villa. The rooms are complete with AC and a beautiful claw foot tub. The restaurant sits on the sand. We truly felt like we were in a movie. At one point, we were the only guests there along with an actress who was also seeking solitute. This is a perfect vacation to sneak away. It is adults only and was extremely romantic. The entire staff, Pepe, Juan Carlos, and I feel bad becasue I can't remember our other amazing server...but they were so attentive and wonderful. Our champagne glasses were never empty. This is not an all inclusive resort but it is so so much better than staying at one of the big ones in town. Be aware that you do hear roosters and dogs barking at night
“Nice secluded and excellent food”
+You can hike there or you can take a boat there. This is a very nice secluded hotel away from the Puerto Vallarta bustle. Nice rooms on a beautiful beach. They also will serve you lunch or dinner if you make prior reservations. Highly recommended.
73Northernlights
Couple · July 2019
“Truly Excellent”
+5 days of bliss. That’s how I would describe our experiences with Hotelito Mio. The room (small villa by the beach) was fantastic. The A/C made it perfect escape from the heat of the day. Beach was 2 meters from the door and well taken care of. Pelicans were giving us a daily show with their fishing. This place is also worth while a visit just because of the chef. He is very good and we enjoyed every meal we had. Something that does happen often in a resort. Value for money was very good. The staff was super friendly and took care of business in a highly professional manner. Oh, yes and the drinks were good too :-) Warmly recommended to travelers who want to enjoy life a bit. We will go back.
R1659GZanthonym
Couple · June 2019
“Staff + Food + Privacy = Perfection”
+This place is perfect to get away in a secluded bungalow for a few nights and enjoy the best service you'll ever have. Everyone at this place is 100% focused on making sure you have a wonderful time. They're super friendly and just so happen to know how to put together great cocktails. The kitchen staff is incredible and prepared some of the best meals we've had in a while. We ended up never leaving the property; the beach, pool, drinks and food are perfect!
R8434NLthomasw
Couple · January 2019
“Great location, sort of”
+First off let me say I am not one to complain. I understand this is not the four seasons. The property and amenities are pretty faultless, however the slow service became noticable early on. During the day this place is pretty great aside from the slow service. However, beginning the first night we realized we we're not going to get much sleep. The location of our Villa, far south end of the resort, meant there was no jungle and not enough ocean noise to drown out the neighbors. We woke up the first morning to a rooster insisting the sun had rissen 2 hours early. I was initially willing to let that slide, as this is Mexico. However, at around 630 the neighbor gets up and blasts music as they get ready. For the price paid to stay, you would think they could work out a deal with neighbors to at least wait until the sun is up to blast music that loud. The next night it got worse. Beginning at 1am the neighbors dogs started barking. THEY DID NOT STOP BARKING INCESSANTLY UNTIL 530. Five and a half hours of no sleep. Conveniently this is when the rooster decides to ensure we are up and start his duties. Then like clockwork, the neighbor blasts his music from 630 to 7. Six hours of no sle