Hotelito Azul

Name: Hotelito Azul
Address: Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780, Tulum, 77780, MX

8.4Very good141 reviewsSee rooms

Hotel

Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Gym
Breakfast
24-hour front desk

About this place

Luxurious Accommodations Indulge in our individually decorated rooms with memory foam beds, Egyptian cotton sheets, and private balconies. Stay connected with complimentary Wi-Fi and enjoy designer toiletries in the rainfall showerheads. Dining and Entertainment Savor international cuisine at Olivia restaurant, grab snacks at the cafe, or unwind at the bar/lounge, beach bar, or poolside bar. Room service and a cooked-to-order breakfast are also available. Recreational Delights Enjoy the outdoor pool, fitness center, and amenities like complimentary Wi-Fi and tour assistance. Discover nearby attractions such as Tulum Beach and the Tulum National Park just minutes away. Ready to experience the epitome of luxury and relaxation at Hotelito Azul? Book now for an unforgettable stay!

Choose your room

Pick check-in and check-out to see live room prices.

7 room types

Choose your room
Room type	Guests	Show prices
Gardenview Suite 36 m²King bed	Sleeps 3	Show prices
Oceanfront Suite 36 m²King bed	Sleeps 3	Show prices
Gardenview Villa 46 m²King bed	Sleeps 3	Show prices
Beachside Suite 36 m²King bed	Sleeps 3	Show prices
Plunge Pool Villa 99 m²King bed	Sleeps 4	Show prices
Oceanfront Villa 59 m²King bed	Sleeps 3	Show prices
Skyview Villa 46 m²King bed	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Indoor pool
Spa
Gym

Food & drink

Breakfast

Services

24-hour front desk

Accessibility

Accessible

Outdoor

Garden
Terrace

General

Pets allowed

Location

Address
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780, Mexico
4.1 km from the center of Tulum

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.4141 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 141 reviews.

Cleanliness6.5

Service10.0

Location9.5

Room quality7.5

Amenities8.5

Value for money8.5

Food and drink10.0

barcaman33
Couple · December 2025
2.0
“Worst Experience I ever had in Tulum”
+Where do I even start. Looking at all these comments you should TRULY only consider my comment as this hotel is a scam for any couple or family trying to have a good time in Tulum and enjoy a real vacation. The place is a ghost town and the front desk has one person running the entire hotel. When I checked in there wasn't a single person to help me and nobody even took my luggages. For anyone looking at the amenities the rooftop was dirty and empty and the jacuzzi on it didn't have water and the pool was an ice bath (Definitely why nobody used it). When I entered my room there were cockroaches and huge spiders in the shower and on the walls. The upstairs of my room had a bed which didn't have blinds and forced me to wake up at 5am in the morning. I had issues with getting into the hotel as it is like a New York Subway and had turnstiles (little gates) that you had to get through which didn't open and forced me to be locked out of the hotel at night. There was a QR code you had to scan and if your phone died consider yourself screwed as you have no chance in getting into the hotel. It was the weirdest entrance of a hotel I seen and did not feel like a vacation but rather a prison fe
s-known
Family · December 2025
2.0
“No water, no front desk , no hotel mgr in premises”
+We got here this afternoon, chaos No water in the room Safe doesn’t work Room wasn’t ready till 5 Now no hot water All beach vendors are entering the hotel area, zero security Very unsafe place Not sure how to explain this but there is no person at front desk , no one.. it’s only one lady from Resturant trying to help I can not get a hold of anyone
Andrew
October 2025
4.0
+The hotel is just okay and looks nothing like the pictures online. The biggest issue is the condition of the pools and deck flooring,there’s clearly a lot of deferred maintenance. The lobby is nice, with a quaint boutique feel, but it wasn’t really open during our stay. September is their slow season, so the restaurant had very limited hours and most menu items were unavailable. The front desk operates on a similar schedule, open roughly from 10 a.m. to 5 p.m. If you need anything outside those hours, you have to contact them through WhatsApp, which is slow and inconvenient. To be fair, the staff were very friendly and genuinely tried to be helpful, but the service overall was lacking. Our ocean-view room was spacious, close to the water, and had a great view. It did have a bit of an “earthy” feel,not quite our style,but it was still comfortable. Overall, the hotel feels tired and in need of investment. If you can get a good deal, it might be worth considering, but at over $400 a night for an ocean-view room, we felt it was overpriced for what you actually get. Nice people who try hard, but the owners need to put some money into the property,or at least update the photos to reflect
aaminad2021
Group of friends · August 2025
10.0
“Absolutely loved my stay here!”
+It was an amazing room, amazing service and an amazing place. I honestly had the best time here. Thank you to Samantha and all the staff, super nice and helpful. Definitely recommend this hotel to all. Griselda was amazing aswell and super funny.
morkos
August 2025
8.0
+Limited shopping and restaurants , limited food options for high prices compared to the food quantity.
Peta
Family · August 2025
8.0
+Property is beautiful. Just like pics . I stayed before and love it there . The two pools are beautiful and o love the villa on the beach .
Carlos I
Family · August 2025
4.0
+The hotel is in good condition overall. I have no complaints about the staff. Due to the season, the hotel has minimal services and is almost empty of personnel. There is no hotel lobby “bar” after 6:00 p.m. VIP credit can only be used for alcoholic drinks up to 6:00 p.m. and not at the beach. Olivia Bar was not in attendance. In general, very disappointing that the low season impacts those who stay at the hotel.
Sunny7597
July 2025
2.0
+STOP and please sort to read all the bad reviews because they are all true to every detail. Dirty room curtains bathroom, door doesn’t lock, ridiculous restaurant, no free parking, not in the central hotel zone. WORST hotel and vacation in my life.
ROSS
July 2025
10.0
+Super relaxing stay
CLAUDIA
June 2025
10.0
+Great service and facilities! The rooms are lovely! The coffee basket delivered to the room in the morning was so nice! Griselda always made sure we get back to a clean room!

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your room

7 room types

Gardenview Suite

Oceanfront Suite

Gardenview Villa

Beachside Suite

Plunge Pool Villa

Oceanfront Villa

Skyview Villa

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews