Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 67 reviews.
Chris
Netherlands · Solo · November 2025
“Great hotel; perfect base to explore sapa”
+Good location, great facilities (pool and sauna; to note, there are other hotels in sapa that advertise these, but are not in use when you get there), amazing room, well decorated and maintained, staff went the extra mile (both reception and housekeeping), great breakfast. Great location
−The minor point which i also mentioned to reception is that they should really advertise with credit card fees included (3%).
Neil
Israel · Solo · November 2025
“Good value”
+Indoor heated pool, limited hours Clean room Location
Anthony
New Zealand · Couple · November 2025
“Good location only”
+Location
−Some of the staff on the front desk were not friendly or welcoming
Felix Hoffman
St. Martin · Couple · November 2025
+Our trip to Sapa was absolutely wonderful and unforgettable! The weather was perfect, and the stunning mountain scenery made us fall in love with this place right away. After a long overnight bus ride, we arrived at the hotel around 4 a.m., feeling quite tired. Even though the hotel was fully booked at that time, the staff were incredibly kind and accommodating. They made an effort to prepare our room early, and we were able to check in at around 9 a.m. , such a thoughtful gesture that we truly appreciated. After a short rest, we joined a walking tour to explore the local villages. It was an amazing experience , the fresh mountain air, winding paths, and friendly smiles of the local people made the whole trip so memorable. In the afternoon, we returned to the hotel and spent some relaxing time at the pool and spa. Everything was clean, well-maintained, and provided the perfect way to unwind after a day of exploring. Breakfast was fantastic with a great variety of fresh and tasty dishes. And don’t miss their wood-fired pizza , it’s delicious, full of flavor, and very reasonably priced. Overall, this is a wonderful hotel with excellent service, friendly staff, cozy atmosphere, and gr
Vlahos
Greece · Group of friends · September 2025
+The hotel is at a very convenient place for everything someone would need.
−The breakfast should be improved.
Athur
United Kingdom · Couple · August 2025
−A heartfelt thank you to the hotel and its entire team of friendly staff, always smiling and ready to help at any moment. My meals were not only delicious but also beautifully prepared, with a wide variety of appealing options. The village tour organized by the hotel offered breathtaking scenery and a rich cultural experience - truly unforgettable. The hotel’s heated swimming pool is a huge advantage, perfect for relaxing after a day of exploring Sapa. The spa services are reasonably priced, high in quality, and set in a tranquil space, bringing complete relaxation. This is a wonderful place that I will definitely return to
Benedicte
France · Couple · August 2025
“Superb”
+Location is great Nice mountain view for breakfast
Racine
United States · Group of friends · July 2025
“Pleasant”
Émilie
Canada · Couple · December 2025
“Magnifique séjour!”
+L’emplacement à Sapa est vraiment génial! Le bain vue sur la montagne est magnifique! Le petit-déjeuner est fabuleux et complet. On a adoré notre séjour. À notre arrivée tôt le matin, nous avons demandé un early Check-in qui était peu coûteux et qui valait vraiment la peine. La piscine était propre.
−Comme la température à Sapa était assez fraîche, nous avons partie le chauffage. L’humidité a attiré deux bestioles que nous avons dû tuer.
Marina
Germany · Couple · November 2025
“Alles in allem empfehlenswert”
+Alles war sehr schön eingerichtet und wir hatten win Luxuszimmer mit 2 Badewannen. Es war sauber, das Personal freundlich und das Frühstück gut.
−Leider konnten wir die Badewanne nicht so richtig genießen, da sie undicht war und das Wasser permanent durchgelaufen ist.