Hotel Zulum

Name: Hotel Zulum
Address: Carretera Tulum - Boca Paila Km 6.5, Tulum, 77760, MX

6.5Pleasant100 reviewsSee rooms

Hotel

Carretera Tulum - Boca Paila Km 6.5

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Spa
Bar
24-hour front desk

About this place

Luxurious Spa Services Indulge in rejuvenating massages and pamper yourself at the spa during your stay at Hotel Zulum. Culinary Delights Savor delectable international cuisine at Zulum restaurant, or enjoy the convenience of room service for a relaxing meal anytime. Convenient Amenities Benefit from complimentary Wi-Fi, wedding services, tour assistance, and more, enhancing your overall experience at the hotel. Plan your stay at Hotel Zulum now to experience a perfect blend of luxury, relaxation, and convenience.

Choose your room

Pick check-in and check-out to see live room prices.

8 room types

Choose your room
Room type	Guests	Show prices
Standard Room, 1 King Bed	Sleeps 2	Show prices
Standard Room, 2 Double Beds 24 m²	Sleeps 4	Show prices
Room, 1 King Bed, Beachfront 36 m²	Sleeps 2	Show prices
Room, 1 King Bed, Pool View 25 m²	Sleeps 2	Show prices
2 Double Beds Room, Jungle View 25 m²	Sleeps 4	Show prices
Room, 2 Double Beds, Garden View 25 m²	Sleeps 4	Show prices
Room, Beach View 36 m²	Sleeps 2	Show prices
Room, Garden View 25 m²	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Food & drink

Services

24-hour front desk

Accessibility

Accessible

Outdoor

Garden
Terrace

General

Pets allowed

Location

Address
Carretera Tulum - Boca Paila Km 6.5, Tulum, 77760, Mexico
4.8 km from the center of Tulum

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

6.5100 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 100 reviews.

Tawnya
Family · July 2024
2.0
+The electric would go on and off all night long with no ac all we had were two fans that barely blew and the water did not work twice. The mold in the bathroom tore up my throat. Horrible!!!!!!
Anamaria
March 2024
6.0
+Liked it was close to many restaurants and clubs but the hotel needs an upgrade
louis
March 2024
6.0
+I wish this review allowed you to post pictures. The swimming literally a swamp, not like they advertise. Launch chairs by beach are falling apart. Water pressure, i can pee stronger than that. Comforter stunk like cheap perfume, moldy, sweaty, not washed. I've written 3 emails never responded. I am sure at one point in time it was everything they advertise, however, now its falling apart, they don't care once they have your money, its over. You're stuck. I believe this should allow pictures to be posted. NO ONE WOULD RESERVE A ROOM if they saw the reality. You plan a vacation, you save, you choose a nice place and when you arrive its like seeing a person that uses filters for they're pictures and when you see them in person you're like , wait a second, wth happened here!!!!! I am just letting you know, of course the decision is yours, but you will remember me. When you arrive and when you try to reach them by email. You've been warned.
Leo
March 2024
10.0
+Great place to stay. Food is excellent
Maria
Family · February 2024
6.0
+Esta descuidado Nesecita remodelación
Jesus
January 2024
2.0
+The only good thing the location. The vents did not work, no regular hot water, staff not really friendly
Amber
Group of friends · January 2024
2.0
+Mosquitos in room, property run down, beach chairs falling apart, pool dirty and not cleaned, staff are great, food is also pretty good. Don’t be so cheap and spend more to stay at a place that is comfortable. There is no ac so you will be sweating all night with 1 fan in a hot room. Would never stay here again, you have been warned.
Jessie
Group of friends · January 2024
2.0
+Water was cold the first two days. No hot shower Extremely poor lighting Bathroom set up very uncomfortable Power outage in different occasions that lasted more than 10 minutes.
Alina
January 2024
2.0
+Rooms are of very poor condition, no AC, smell of mold. Hot water faucet was broken and “continental breakfast was a joke”, it was a tiny banana and watermelon (or probably 3rd of it) sliced into tiny peaces. Ocean area was nice though
Jarleen
Group of friends · May 2023
2.0
+This hotel does **NOT** have A/C. While visiting Tulum during hot weather, this stay was not it. The room i stayed in had a cealing fan & a floor fan and that does not help. The other room we had didn't have a cealing fan, and the power kept going out. We didnt last here. We checked in & checked back out the same day. The staff was great thou, they got us atleast one room before actual check in time. The hotel is diff. The rooms are cute its like a jungle, the beds that have an aesthetic are cute ! Just the no A/C is what makes this not a good place to start during hot wather.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your room

8 room types

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Room, 1 King Bed, Beachfront

Room, 1 King Bed, Pool View

2 Double Beds Room, Jungle View

Room, 2 Double Beds, Garden View

Room, Beach View

Room, Garden View

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews