Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
H3983EKpatrickg
Business trip · April 2026
“William Gray I’ll give another Stay!”
+Staff was excellent, rooms are spacious clean and comfortable. Located in such a beautiful historic area, everything is within a 5-10 minute walk. Front desk and room cleaning was top notch and both were very attentive to whatever needs was asked of them. Couldn’t ask for a better atmosphere and area to stay in while in the city!
jenniferjB739YU
Couple · April 2026
“Back for our 2nd stay , Ready for our 3rd!”
+This is our second time staying at Hotel William Gray in Montreal , and we’ll stay here again on our next visit! Perfect location on a charming street, walkable to restaurants and Metro (you can get anywhere you need to go in Montreal by subway or bus so easily, including the airport). Great coffee shop in the same building. Relaxed, stylish atmosphere (i.e. cool, but not a scene). Delicious smelling Le Labo bath amenities in the rooms. Very helpful and warm staff. Twice daily housekeeping visits if you’d like (and the green/red light system is genius; no clumsy door hangers). Did I miss anything? We love it here.
Venture13833731588
Solo · April 2026
“Great stay at Hotel William Gray”
+My stay at the Hotel William Gray was nothing short of a delight. Despite some ongoing construction and lack of pool access due to it still being the off season when I stayed there. The staff were very accommodating to my requests. The cleaning staff kept my room impeccably clean. The hotel met my high expectations in every regard.
I6388HCchelseah
Group of friends · April 2026
“A 5 Star Stay Defined by Extraordinary People.”
+Hotel William Gray is a masterclass in elevated hospitality. A beautifully restored historic building where modern design meets genuine, heartfelt service. But beyond the stunning aesthetics, it's the people who make this place truly unforgettable. From the moment we arrived, Eddy set the tone for our entire stay. His warmth and charm made us feel not just welcomed at the hotel, but welcomed to Montreal itself. Eddy was attentive, proactive, and accommodating. On our last night, when we mentioned wanting to find a place for a nightcap, Eddy didn't simply point us in a direction, they curated the experience. Eddy recommended a speakeasy (a classic Montreal cultural experience) and personally walked us there IN THE RAIN! Eddy is the kind of hospitality professional who reminds you why travel is so meaningful. The valet team, most notably Tom, matched the same standard of excellence. They were unfailingly prompt, ensuring our car was always ready so we could make the most of every moment in the city. What set them apart, however, was the care they showed during checkout: reminding us to have our passports accessible and sending us off with waters for the drive to the airport. It didn'
stevepR5715YD
Family · April 2026
“Family trip for a dinner and concert”
+Our second visit to this hotel and once again it exceeded our expectations. Perfect location, very clean and well maintained along with top notch service. Everyone is so friendly and welcoming. We also appreciate the extra touches such as the water bottles at check in, snack in the room with welcome letter and the complimentary cocktail. Thank you we will definitely be back again!
H9459BPkaylac
Solo · April 2026
“Perfect.”
+Customer service was over the moon amazing. Room was absolutely gorgeous. Valet parking was available and fantastic service as well. Staff were so friendly and helpful. Can’t say enough good things about this place.
ariaventuras
Couple · March 2026
“Magical Stay in Montreal”
+What a fantastic experience! With beautiful rooms, attentive staff, exceptional amenities and dining options, and an unbeatable location, there’s truly no better place to stay in Montreal. A special thank you to Diego and Kenny for their outstanding hospitality, kindness, and incredible attention to detail! Hotel William Gray delivers unparalleled luxury and charm. We can’t wait to return. ✨
“Cool Vibes Old Port Montreal”
+It is said that Montreal Quebec has two seasons, winter and construction. And indeed we experienced this on our recent stay in Montreal. Will Gray is well situated in Old Port Montreal. You can see, smell and walk history right here. The location perfect, steps from Ferris wheel, clock tower, urban beach, science center, shops and restaurants… A few steps to the Basilica, under construction but still open for tours, light show and concerts. Will Gray also under construction of lobby and meeting area although the staff well communicated short bursts of drilling and noise. Halls quiet, rooms soothing, front desk/concierge/ doormen helpful. Meals at connected Maggie Oaks delicious and well staffed. This is where you want to be when visiting Montreal; enjoy the serenity of this most comfortable hotel and imagine today amidst the past.
755nicholasy
Couple · March 2026
“Couples weekend trip”
+Spent a long weekend at Hotel William Grey and will be back for sure! Excellent and unique hotel in the best location
E3663ESleonardc
Couple · March 2026
“Amazing Experience and Service”
+I booked the hotel William Grey on a recommendation from a college and was not disappointed at all. First the hotel is located right in the heart of old Montreal a perfect location surrounded by shops and restaurants. The hotel was beautiful well maintained, modern and spotless. Rooms were clean , spacious and well laid out. The restaurant that was in the hotel was Maggie Oaks and it was such an unexpected surprise we ate there a total of four times. The food was amazing, good size portions cooked to perfection. The service was out of this world not only at the restaurant but right from the front desk to every employee we encountered. Special shout out to Pascal and Vincent for one of the best service experiences we ever had. I would highly recommend William Grey for any occasion for any trip.