Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
W3373NRthomasc
Couple · October 2025
“October visit to Anacapri, nice but not 5 star!!”
+The positives are that this hotel is very central, staff are pleasant, breakfast was lovely, room clean and reasonably comfortable with free wifi, but while able to open a door to outside really just looking at side wall of building next door so no point. Provided free coffee/ tea if wanted. However water temperature in shower tepid at best for 2 out of our 3 nights stay. Realise it is October but while day temperature 22° swimming pool quite cold and only offered a drink service at pool on one of the 3 days. Hotel did not seem that busy so not sure what type of room booking required to have a proper balcony or better view, certainly not suggested nor offered. Could not rate as 5 star compared to hotels we have used in many other places.
Ginger
United States · Couple · September 2025
“High quality hotel comfortable room.”
+Great facility and amenities, Comfortable and quiet room, excellent breakfast, and short flat walk from the bus stop.
−We booked a deluxe double which is supposed to be 269 sq ft, but our tool (101) was much smaller and didn't have a desk as shown in the photos in the listing.
Mark
Canada · Group of friends · September 2025
“All the staff made this hotel wonderful.”
+Great location with nice amenities. The staff made this hotel exceptional.
−The pool feels like an afterthought. It wasn’t warm and needed to be cleaned. We had to ask for towels.
Carole
United States · Couple · September 2025
“wonderful modern property with warm hospitality. Need space heaters and luggage racks.”
+The hotel is lovely and modern and has many artistic touches. There is a lovely outdoor area along the main boulevard that has a lounge side for drinks and coffees and the side gas Al fresco dining tables. The staff were all friendly and very accommodating. The breakfast had a huge variety of items, practically a buffet, including warm omelette and eggs Benedict, and pancakes with maple syrup. The pool area is gorgeous and very inviting if you like your pool water cool.
−I spent a good bit of time at the hotel very chilly since it was a cool evening and the hotel supposedly has no heat to turn on. But they were able to ultimately make some internal adjustment to make it warmer and that along with a very warm tub made all the difference. One other downside was there there was not enough floor space to leave our two medium sized clamshell suitcases open to live out of them, so we were always needing to put clothes suitcases from the floor open on the bed to use them, which is a bit of an annoyance.
sharonsJ8438IY
Couple · September 2025
“Amazing 100%”
+Amazing experience food done with perfection! The atmosphere is beautiful very relaxing. When it comes to the staff and the service no words can describe the great service and Amazing staff! I would recommend this place to everyone who visits Capri you have to give it a try!
Traveler800772
Group of friends · September 2025
“Don’t waste your money”
+Beware of false advertisement!! This hotel is no where near the standards of a 5 star hotel and should be fined for advertising such. It is a 3 star hotel at the most. We had a terrible leak in the bathroom that made it almost impossible to use the vanity and had no hot water in the shower during our 3 day stay. We were promised another room and never received it. We discussed these issues with the concierge on duty and asked for a discounted rate but we were told “I am unable to do that” If you want to pay 5 star prices for a maybe 3 star hotel then waste your money. I would never recommend this hotel and would never go back.
agustinsartori
Argentina · Family · September 2025
“Good… but poor cost-benefit ratio”
+The hotel is very nice, as well as the room. The bed was super comfortable, the location is excellent, and the reception staff and cleaning team were really kind.
−The so-called “partial sea view” is misleading,you can’t actually see the sea at all. The shower only worked on hot mode; I mentioned it but it wasn’t fixed. Someone came to check and suggested I request a room change, but it felt like too much hassle since we only had one night left. The air conditioning remote didn’t work, so I had to ask reception to turn it off from their side. I had also requested two single beds, but since nobody replied, they just made up the sofa bed that was in the room instead.
Marina
Brazil · Couple · October 2025
“Uma das melhores experiências da nossa vida!”
+A melhor experiência das nossas vidas! Essa hospedagem foi surreal. Chegamos e ja amamos a playlist brasileira. O atendimento impecável. Fomos recebidos com um welcome drink e pudemos usufruir de toda a estrutura do hotel enquanto nosso quarto não era liberado. No almoço, gastronomia de primeira. Com destaque especial pro atendimento e atenção da Manuela! No almoço pedimos uns dos melhores pratos que comemos em toda a viagem pela Itália. Café da manhã riquíssimo de opções. Quarto com uma das melhores estruturas que já vimos na ilha. Nunca fomos tão acolhidos e bem tratados em uma viagem. Realmente nos marcou!
Frédéric
France · Couple · October 2025
−Pas d'eau chaude et lavabo bouché
Caroline
France · Couple · October 2025
“Tres bel hôtel et personnel charmant. Idéal pour un we en couple dans un bel endroit de l'île”
+Situation de l hôtel parfaite, anacapri est ravissant et moins bondé que capri. Accueil et service impeccables. Chambre moderne et confortable. Tout est fait pour qu'on se sente bien. Le lit est tres confortable. On nous a surclassés, genre toujours approche quand cest possible.
−La salle de petit déjeuner n est pas du tout du standing d'un 5 étoiles. Le buffet est varié mais sans recherche, pas non plus du standing de l'endroit.