Hotel UMass

Name: Hotel UMass
Address: 1 Campus Center Way, Amherst, Massachusetts, 01003, Hadley, 01003, US

9.0Excellent215 reviewsSee rooms

Hotel

1 Campus Center Way, Amherst, Massachusetts, 01003 · Hadley

Facilities at a glance

Free Wi-Fi
Parking
Gym
Breakfast
24-hour front desk
Elevator

About this place

Convenient Amenities: Enjoy complimentary wireless internet and access to a nearby fitness facility while staying at our hotel. Delicious Dining Options: Dine at The Commonwealth, offering a bar/lounge, or order room service. Don't miss the complimentary continental breakfast. Featured Facilities: Benefit from a business center, complimentary newspapers, and dry cleaning services. Host events in our conference space and meeting rooms. Plan your stay at Hotel UMass in Amherst, steps away from University of Massachusetts Amherst and a short drive from Amherst College. Experience comfort and convenience during your visit!

Choose your room

Pick check-in and check-out to see live room prices.

3 room types

Choose your room
Room type	Guests	Show prices
Standard Room, 1 Queen Bed Queen bed	Sleeps 3	Show prices
Standard Room, 2 Double Beds 2 × Double bed	Sleeps 4	Show prices
Standard Room, 1 King Bed King bed	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Food & drink

Bar
Breakfast

Services

24-hour front desk

Accessibility

Accessible
Elevator

Location

Address
1 Campus Center Way, Amherst, Massachusetts, 01003, Hadley, United States
3.9 km from the center of Hadley

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.0215 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.9

Service9.4

Location9.4

Room quality8.4

Amenities8.4

Value for money8.9

Food and drink7.9

Massachusetts_Member
Family · January 2026
10.0
“Friendly spot in the center of campus”
+I hesitated a bit after reading some of the reviews here, but our experience was great. Booked online, easy and friendly check-in process. The room was clean, quiet, and comfortable and had everything we needed. We had no issues adjusting the thermostat or keeping warm; I believe it even helpfully displayed relative humidity. We arrived late at night and were pleasantly surprised that coffee, tea and snacks were available in the lobby 24/7. A lot of fancier hotels limit this to some arbitrary hours of the day, which can be frustrating when you’ve been traveling for hours and just want a little something without having to leave the hotel. We were there for our child to tour the campus and the central location was perfect. Easy in and out of the garage too , it’s based on license plate readers, so no tickets or barriers. The hotel ambiance isn’t fancy but the lobby was actually pretty cozy on a cool fall morning and the breakfast was tasty. We thought we got a great deal for what we paid and it’s so cool to see hospitality students working in a real-world setting. They made us feel at home.
Mary
October 2025
10.0
+A great stay in a comfortable, clean room -- will stay again.
Christopher
Family · October 2025
10.0
+Very good stay!
Barbara
Family · October 2025
10.0
+The hotel was awesome; & the staff is efficient, helpful, and very knowledgeable. Thank you so much for a wonderful experience.
Janet
October 2025
4.0
+They were difficult to deal with because the staff offered glib little lies in place of customer service which, I assume, is what management told them to do. I grew very frustrated with being told one thing and finding it wasn't true. Very poorly managed property. Guests have no control over the temperature in the room The thermostat is a prop. They are quick to offer a heater, so I assume they are used to guests being cold.
Jennifer
Family · September 2025
2.0
+The property itself was very difficult to find, and the parking situation was confusing. I traveled with my 82-year-old mother, who has difficulty walking long distances, and based on the parking alone I would not choose to stay here again. I wish I had known this beforehand. When we finally reached the front desk, I was told we needed to pay for parking and provide my license plate number. That meant I had to return to the car. Unfortunately, by then the 20-minute grace period had expired, and I could not ask my mother to walk all the way back with me,she cannot be left alone. Thankfully, the reception staff eventually asked someone to retrieve it for me, which I truly appreciated, even though the staff member tasked with the job seemed disgruntled about it. The hotel itself is quite loud, with doors that slam frequently. It was less noticeable at night, but on our first evening it sounded as though an entire family was in our room,their voices carried clearly, likely through the register on the outside wall. Our room was generally clean, but the shower was noticeably discolored, which made it feel less fresh. There was also no microwave, which made the stay less convenient. After
Abigail
Family · September 2025
10.0
+Thank you for the hospitality
Julie
Family · September 2025
10.0
+Great stay!
Max
Family · September 2025
10.0
+It is a good place
Kenneth
September 2025
10.0
+A

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

3 room types

Standard Room, 1 Queen Bed

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Accessibility

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews