Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Audrey Tham
Singapore · Family · October 2026
9.0+The hotel was centrally located, walking distance to Dotonbori, easy access to the train/metro.
−The room was a little small but that is expected of Japan hotels. There is no seating area in the lobby, waiting in the lobby is a little uncomfortable.
Melissa
United Kingdom · Family · September 2026
6.0“Clean, good location but my, space is tight in a triple.”
+Really central but in a quiet turning so no outside noise. The rooftop terrace would have been nice if it wasn't so hot during the day. Staff were friendly.
−Our triple room was SO small - even the cabin on the overnight ferry from Busan to Fukuoka was bigger. Our room comprised a single bed over a double bed in a bunk style. We travelled very light with cabin bags only, but even these could barely fit, so no idea how people with large luggage would cope. However my companion's twin room didn't look proportionately smaller so maybe it was just not great for three people. Quite expensive in real terms compared to other accommodation we'd stayed at in Japan but it is a sought-after part of Osaka so...
Valentino
Canada · Family · August 2026
7.0“Good stay but not comfortable”
+Love the location and the rooftop. They do daily house keeping.
−Triple room is too small. Beds are good size but no room for luggage. AC is not too cold. They didn’t clean the mugs. Lots of dust at the AC. No seats on the lobby.
Valentino
Canada · Couple · August 2026
8.0“Good stay but not overly too comfortable.”
+Love the location. Used the rooftop to hang out. Daily housekeeping.
−The triple room is too small. The beds are good size but no room for luggage. They didn’t clean or change the mugs. Not sure if it is Japanese culture but they did everything but those. No seats in the lobby. AC is too hot in the room and a lot of duct at the AC.
JH
Singapore · Family · June 2026
7.0+Good price for the location, lots of shops around and very close to the kintetsu nipponbashi station. Nankai and JR are a bit further away, around 10 mins walk, but the roads are easy to walk even with luggage. Room wasn't as small as I expected from reviews, but the beds were quite big, so it's good for larger people. Don't know if neighbours were just quiet or the soundproofing is that good, at night there were no noises from outside, even when raining. Staff is nice and many of them speak english. Free coffee/tea/utensils provided in the laundry room, which also has 2 microwaves and an ice dispenser. Unfortunately no water dispenser but the tap in the bathroom was labeled as drinkable water. They provide separate body soap, shampoo, and conditioner. They gave two pillows for the bed, one tall/full and one that's softer/lower, which is a nice touch.
−No real space to hang clothes, just two hangers on the wall outside the bathroom. Could use a few more if there wasn't going to be a wardrobe. Air conditioner was leaking water halfway through the stay. We told the counter staff about it on the first day it happened but it continued for a few more days. Noticed a humid smell in the room in the last few days, maybe because of the air conditioner or ventilation. The wash basin tap in the bathroom was weird, it automatically turns itself off if you don't turn it up enough, but when you do there's a huge flow of water that splashes everywhere. The sign says to dial it back if I wanted a smaller flow, but it doesn't get any smaller, so it's either you wash your hands quickly, or splash water everywhere while washing your face. It wasn't a big deal for us, but I don't know if this is a hotel-wide issue.
Khadija
Netherlands · Family · October 2026
10.0“Super fijn, goed gelegen locatie!”
+Behulpzame personeel. En ook super aardig!
−Niks
Tzupe
Taiwan · Couple · October 2026
10.0+Bathtub
nishiyama
Japan · Solo · September 2026
8.0+清潔てあった
−ツインルームなのに椅子が1しかない 風呂の排水がフロアーに溢れてしまう
Sachiko
Australia · Family · September 2026
6.0“コスパ最強。大きいスーツケースより小型ならよかったかも。”
+-道頓堀など有名な繁華街に近い -スタッフがとてもフレンドリーで親切。英語を話す外国人スタッフも常駐で助かった
−-トリプルルームは3人用だが、荷物広げるスペースがあまりなかった -ベッドのヘッドレスト付近のホコリが気になりました -アメニティが最小限用意されている。綿棒は欲しかったかも。
Lorenzo
Italy · Family · August 2026
10.0“Semplicemente fantastico”
+Vicinanza a tutti i servizi stazione soprattutto