Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 68 reviews.
821vanessal
Business trip · March 2026
“Wonderful!”
+The hotel is beautiful and clean. The breakfast is amazing with many options. The waiters at the restaurant are incredibly observant, my napkin fell out of my lap and in 2 seconds I had another one. Shout out to Jordan and Cyrile for their careful service.
Z8271KWigorp
Business trip · March 2026
“Klao is a star!”
+At breakfast the restaurant team is exceptionally and helpful, especially Klao Cyrille. He’s a star! Always attentive to the hotel guests and very hard working.
291genej
Couple · February 2026
“Excellently managed 138 room hotel in Plateau center.”
+My wife and I stayed 5 nights, arriving at 2PM after the free hotel transfer from the ABJ Airport. The English speaking manager copied our passports, processed the police check-in & payment, then we took one of the 2 elevators to the 5th floor. Room #511 was carpeted, clean but a bit tight, opening to a double closet and a fully outfitted bathroom with a glass rain shower. The bedroom had a comfortable queen across a shelving desk with a chair, full minibar, water & kettle, a large TV(BBC, Bloomberg, CNN in English & many other channels) and an easy chair. The window wall had an expansive view of Tour ‘F’, the Felix Boigny Stadium and Pont Ado. Fast WiFi, good lightning & several outlets. The 6:30AM breakfast was superb and excellently serviced with customized coffees/omelettes in addition to the buffet: fresh fruits/juices, 3 muesli, yogurts, hot dishes(boiled eggs, potatoes, spicy baked beans, rice, sausage), cheeses/ham, speciality salads, many breads, croissants/cakes and an excellent pianist,. Overall, we enjoyed this modern hotel’s ATM, lovely clean pool & scenic 9 station gym.
hakanacil2018
Business trip · February 2026
“Our happiness”
+This time i came to this hotel with my boss and he thanked me because he had a comfortible time. As usual Mr Koffi and Miss Fanta always do their best. Ncho Marius , Klao cyrille also so good at breakfast. Free shuttle and they start supporting from airport even. I suggest this hotel again to everyone. Thanks for all
solt961
Business trip · January 2026
“Service impeccable”
+Très bon service avec Beda rameaux Abran mariam Gneze Wilfrid Kipa faustin et ncho Brice.............
T9411REsergiom
Business trip · August 2025
“Mme Asket, Beda, Mcho Brice Koffi Paulin Abe Christophe Koffi Stephane are very helpful and kind …..”
+Its was pleasant to be there and such nice place staff area flexible and so warm nice food and bright place natural light.
H3113NNterryb
Business trip · August 2025
“Avoid this hotel. Find somewhere else”
+Worst experience for a self-proclaimed, so-called 5-star hotel. Every day was a new headache, right up to the very last day. Inoperable elevators, , no water pressure, warm refrigerator, terrible food, and worst of all, the customer service was nonexistent. On day one, I had very simple, non-demanding requests: 2 shower towels, 5 bottles of water daily, and to leave the key-card in the slot by the door. I had to request this almost daily for the entire duration of my stay. One day my request for water was made 3x over a 2 hour period which was met with a laugh by housekeeping and a snide smile by the desk attendant and the duty manager completely ignored the incident. On my checkout day, I was purposely charged 2x for one day which I disputed but never received a response. The only person that seemed to care about his clientele was the kitchen manager who was obviously disconcerted with his staff when I came to him with my complaints. The majority of the staff were lazy and obviously couldn't be bothered with the inconveniences of the clientele. There was no miscommunications through the entire stay, I may not speak French, but I certainly got my moneys worth with my translator app
Roam47167423744
United States · Solo · July 2025
“Very nice experience and Rooms are Clean”
+The rooms were awesome, usually every other hotel I go to has rooms that havent been cleaned or just messy. Tiama had the rooms cleaned and rooms right next to me were being cleaned as well!
davidrH8954OV
Business trip · July 2025
“Everything is good 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊💯💯😊😊💯💯💯💯cccccccgooodddd”
+I m very happy to hear good service Jessica,nadege,kablan martial,furgence,ncho ossey,, ,,,are very good worker,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
njinyahy
Business trip · July 2025
“Great time spent”
+The room is cool, the pillows great and above all, the restaurant is cool. The services are beautiful. Mr Cyrille CLAO is a great guy....