Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 89 reviews.
LeeHeard
Couple · March 2026
“Exceeded our expectations”
+We are currently staying at this hotel but reading some of the negative reviews makes me wonder if these people were actually staying here! All check-in staff, waiters, cleaners and barmen were polite, friendly and helpful - the rooms were spotless - everywhere you went, someone was cleaning something, gardeners were sweeping and raking leaves and maintenance men were painting and fixing something - the grounds and pool area were lovely and the food choices in the restaurant were infinite - something for everyone - I cannot fault our stay - thank you
855clairen
Solo · March 2026
“Very Disappointed”
+Just back from there, rooms were nice enough and clean. Pool area was ok but no bar open at upstairs pool. Food was really disappointing, very bland in a Restaurant that felt like you were back in a school dinner hall. No atmosphere or ambience whatsoever, worse Hotel Restaurant I’ve ever ate in. They had a cooking station but even there the food was bland. The would just stick a tiny chicken thigh on with no seasoning or taste, all the food was the same. Even though I was All Inclusive I ate out most of the time. Watered down wine from a machine too. The worse All Inclusive I have ever been too. The only snack you could get during the day was these disgusting little hot dogs or a crepe. 10 mins walk to the Centre so not too bad. I personally wouldn’t stay there again x but if you are going to go I would recommend room only x
paigesD8453TM
Group of friends · March 2026
“Nice hotel just an unfortunate experience”
+Lovely hotel with a convenient location. The staff were all lovely, and having the pool right outside our room was great. My only complaint is that our shower drain stopped working, causing the entire room to flood and some of our items to get damaged. Someone came to fix it, but the problem occurred again a day later, this time with dirty water getting ejected from the drain. When maintenance came, they had to plunge it, causing toilet water to flood the bathroom, and the entire place reeked. Luckily, we were checking out, so we didn't have to deal with the smell for long, but it was a real shame because we had a great stay other than that, we just wish the issue had been resolved the first time properly. If you are thinking of coming in winter, there is not really anything going on in the evening, but that was expected.
SHAZZER63
Couple · March 2026
“Lovely stay, perfect for couples or single travellers. Would certainly be back again.”
+Lovely stay at this hotel. Reading reviews before we travelled made us apprehensive but absolutely no need. On arrival we were greeted by a friendly lady on reception and checked in quickly. The room was a very spacious junior suite that still smelt of fresh paint so guess it’s just had a refurb. Asked for a sunny balcony and was a suntrap for a mornings by coffee. Complementary tea, coffee and water on arrival and a little fridge. Plenty for what we needed as we were AI. Shampoo, soap and shower gel in the bathroom. One thing I would say is we are both a little immobile and being in 1058 there wasn’t a lift system we did struggle a bit on the steps especially on arrival and departure with suitcases. My fault for not requesting an accessible room, but when reviews said there was a lift we presumed all rooms had lift access and they hadn’t. We managed . Pool areas were clean and well maintained and not overly busy so always plenty of beds. You get served quickly at the pool bar if the barman hasn’t disappeared that seemed to be quite regular. Restaurant clean with friendly staff that cleared tables efficiently. Ample choices of main dishesand freshly cooked. Also cooked to order. Gr
carolinew573
Couple · March 2026
“A great place to stay, staff, room and food great.”
+Just arrived back from THB Royal in Playa Blanca. We arrived at 8.15 pm, check-in was quick and easy (we were the only ones). We were handed a sheet of paper with hotel information and a map of how to get to our room. Make sure you request a downstairs room if you have mobility issues as many of the rooms are accessed by steps, although there are lifts to take you up and down levels. Our room and its balcony were great, it smelt lovely and clean on entry without being overpowering (as it did every day that it was cleaned). The room had everything you need kettle, glasses, cups, however tea/coffee is not replaced so take your own or there is a well stocked shop onsite that you can purchase things from. The balcony was the best we have ever experienced, large with screening which kept you out the sometimes very strong wind. The towels in the room were lovely and soft and blackout curtains very effective. On our half board package there was a free of charge safe in the room. Pool towels require a 10 € returnable deposit. The restaurant is exactly as the pictures show, it is a bit like a canteen but the food was great, plenty of choice and what we both enjoyed was a selection of food c
melthelimey
Solo · February 2026
“Had a good stay”
+Nice hotel staff and food nice.
833hughb
Family · February 2026
“Reaxing and rewarding place .”
+A really nice place to stay. Adults Only so really no stress and very nice grounds. Very helpful staff at front of desk, room service and restaurant. Relax and enjoyable surroundings.
CathrynL27
Couple · February 2026
“No return hotel. Food very poor and accomodation basic and not clean”
+I love Playa Blanca and have stayed in many hotels there but this one was shocking. The room was functional but no assistance on arrival to find it and the layout was not easy to negotiate. The pool area was tired with several areas closed off including an old wooden steps to a balcony which had seen better days. The safe was broken and took 3 calls to reception to send a member of staff to reset it. Also the first day we were there rain water came in thrpugh the patio doors and the shower flooded the bathroom, again reported to reception and eventually after escalating this to the holiday company soneone came mopped up the water and gave us extra towels to put by the door. We reported rainwater coming in through the doors several times and each time a maid appeared with towels...strange as the hotel are now claiming we only reported it once. The room smelt of damp and speaking to our neighbours they told us it had flooded with the last occupants too. On closer inspection we saw saturated wood with damp on the base of the bedside tables explaining the smell. I have pictures of this and mould on the bathroom ceiling. Something the hotel again denies....come on honesty here would be
anizs2023
Solo · February 2026
“Please do not ignore and read about THB Royal Lanzarote”
+What an amazing experience and I truly thank 2 organisations for my 1st holiday since 2017 and that too, solo. A huge thank you to Kia from TUI Hayes branch, every box was ticked from the moment I stepped into the airport in the accessibility area to my return home. The hotel, although I was notified of minor work's on site, oddly behind my hotel room, I was not at any stage experienced any disturbance. Let's start with the staff, completely above and beyond, being disabled I was concerned but clearly for no reasons. The mobility scooter was kept by reception and to charge overnight, the restaurant staff, in particular Alessia (I hope that was her name), as soon as came into restaurant, she would wait for me to find where I was going to sit and whilst getting my food, upon return to table, I had beverages ready to my taste. The manager of THB Royal, again, there was nothing she couldn't accommodate, above and beyond. I only have one request and that is paella on the menu, don't get me wrong, the restaurant menu be it breakfast or dinner, it's freshly cooked and outstanding but paella once a week would be great and us Brits love our Sunday roast. For someone with more than one disab
davidbC4037KX
Group of friends · February 2026
“Very nice hotel...Recommended it .food was very good...apartment was very nice and clean with a great view of the mounta”
+Hello I stayed at the THB Hotel Royal lanzarote from 11th to 15th February 2026