Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 44 reviews.
bigron52
Couple · March 2026
“Great Budget Hotel”
+Stayed here several times in the past few years and am returning in September , it really off ers great value for a 2 star hotel , rooms are basic but spotlessly clean , air con is free and an added bonus, we find the food good with a fair choice , staff here are all excellent , we don't use the pool area but there always seems to be enough sunbeds for all , nightly entertainment in the downstairs bar is good but we also use the cala bona hotel and Sanddancers bar ( karaoke ) on a couple of nights for our evening music fix , last year we stayed at the 4 star Globales which was good but £650 dearer for the same dates , we find the Sur more central and greater value , roll on September 1st 👍
frenchie1710
Solo · October 2025
“Solo holiday”
+Very good location, clean and good value hotel . Swimming pool was too small but if you like me the beach was only 5 minutes away ,the main beach was another 5 minutes walk
Q3706PNianc
Couple · October 2025
“Great budget hotel”
+Please don’t be put off by the 2 star, attributed to this hotel. The atmosphere is better than the 4 star hotels I have previously stayed in within Cala bona. Rooms are small but spotlessly clean. Bar area is good value and we watched some good entertainment. Pool area clean and tidy and a great afternoon sun trap. Food was fantastic, but not a great choice, but we were well catered for, always found something I liked. The reception staff are fantastic, and so friendly. All in all great stay, and should be 3 star rated.
dianabirduk
Group of friends · October 2025
“Entertainment”
+Had a great evening there on Tuesday singing and dancing with Sandy Vega. Well worth a watch. Staff all helpful and friendly and drinks are at reasonable price
320alant
Couple · September 2025
“Very disappointed”
+I don't understand how people think this hotel is better than a 2 star superior room is same size as normal room just has a settee in which makes room smaller kept banging my leg on it bed frame about 10 inches smaller than mattress shower room clean but water in shower sometimes hot sometimes cold But the biggest thing for me was meal times restaurant just looked like a prison canteen you have get cutlery to set your own table talk about hygiene god knows how many hands go in there and get your salt and pepper food is very average and you have to clear your own table return salt and pepper after 2 breakfast and 1 evening meal I have had enough eaten out since spoke to hotel and rep waste of time
U2435DLkarenc
Couple · September 2025
“Great location”
+I booked this hotel based on location.price and reviews.I must say I booked 10 days at the hotel sur and was well impressed at the standards and cleanliness.For a 2 star hotel I was not expecting much but got more than I expected,the room was very clean and was cleaned daily with fresh towels.The staff on reception were very welcoming and friendly,the cleaning staff always had a smile and done a really great job.Bar downstairs, with entertainment and supermarket a step away.Our room had a lovely sea view and the sun shone on our balcony every morning.10 to 15 minutes walk to cala millor with a beautiful beach and plenty of restaurants and shops.will definitely visit again.loved my stay here..
Q5901BIjulieh
Family · September 2025
“Fabulous hotel”
+Arrived at the hotel sur,early hours in the morning, we had a room booked for ourselves, and a room booked for my 81 year old dad, there was a bit of confusion which came to light a couple of days later, we ended up in the single room, and my dad got our room, but we stuck with the single room as it was unfair to ask my dad to pack up and move. The hotel is in a great location, 5 minutes to the beach and the marina, the rooms had air con which was a big plus, the bed were very comfortable, everything was very clean. The food choices were fabulous 👌, there was something for everyone, we went half board, breakfast was lovely too, full English or continental, with cereals, fruits, cheeses, yoghurt, and lots of pastries to choose from. The staff were very friendly and helpful, we did get asked later in the week if we wanted to move to the front of the hotel, but tbh we were ok in the room we were in, on the whole I would visit here again, 2 stars doesn't do this hotel justice, it should at least be a 3 😁, There is a British bar attached to the hotel that puts on a show from 9pm each evening, there's an 🏧 right next door as well as a supermarket. Dinner out was at Smithy's we went mo
L9993ZNclairea
Couple · September 2025
“A fantastic holiday in a fantastic hotel”
+Myself and my partner stayed here from the 1st sept till 11th sept. My 2nd time here and my partners 1st. What an amazing holiday! Cannot fault this hotel one bit. The rooms are lovely and clean. We had pool view that gets the sun all day long. The pool area is great with an adequate size pool. A little cold to get in but soon gets warm once you’re in. Handy pool bar for refreshments and ample sun beds. We stayed bed and breakfast. The breakfast is great with plenty of choice. The bar area is amazing with evening entertainment every night. We had a lot of fun. All the staff are exceptionally friendly and work so hard. They all made our stay feel special but I would like to give a big shout out to Pedro and Maria who went above and beyond and were both great fun. We will definitely be returning next year! Thankyou Hotel Sur for everything you do. Don’t change a thing! See you next year Claire and Kev
Allunnicks
Couple · September 2025
“Great family run hotel.”
+Great little hotel, clean and tidy. Breakfast well worth the money. Pool clean although deep, staff were really pleasant and nothing seemed to much trouble. Great location near to some great restaurants. Pool view rooms lack storage a small chest of drawers would be great and very useful. Entertainment in the bar below every night which could be loud but never caused us an issue. Seaview rooms will be directly above the bar and entertainment however. Majority of guest had Been before which says something about hotel. Would stay again for the price we paid.
Mumto2gorgeousboys
Couple · September 2025
“Spotlessly clean, friendly, traditional, family hotel”
+We had such a lovely holiday here. We had a sea view room of a larger size and stayed full board. Wholesome food in the evening with fresh salad every night. Solid breakfast with a wide variety of fresh fruit every day. Spotlessly clean. Excellent air conditioning. Music in the bar stops at midnight. Can't fault this hotel really. Friendly, family staff. Extremely reasonable price for late checkout. We didnt use the pool area but when we looked it seemed more than adequate. Really good location. Nice traditional feel. Great price as well. Thank you for a lovely stay.