Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Lenmav
Family · February 2023
“good”
+Very nice hotel 10’ walking from The center Very nice breakfast and coffee and comfortable room The only issues are 1. Bad wifi 2. No tv in the bedroom only in the living room 3. Very bad lift 4. Very strong pillows we couldn’t sleep Although I recommend it
Teacher2014
Kenya · Group of friends · February 2020
“Tour Group Hotel”
+The place is very spacious and is good post ski but a little too far for me from the mountains. They have a great spa with massages and services. The food isn’t great and the rooms are very spacious. The views are great from this hotel.
Ivonn4e
Couple · February 2020
“Partying until 3AM in the hotel”
+We came here on vacation for a ski trip,the least we expected is that there will be partying in the hotel "conference room" until 3AM with loud music and singing, without a notice for the other guests who are in the hotel. We complained at the reception and they didn't do anything about it. So if you are thinking for this hotel to be your choice to come here with a family or to rest properly think twice.
778richardt
Group of friends · February 2020
“Great value, good service”
+Spent 4 nights here for a 3 days skiing trip. The hotel was basic but comfortable, with helpful staff who spoke good English. The hotel is about a 10 minute walk from the Ski gondola. We used a ski rental shop near the gondola (Traventuria) to store our skis and boots. Breakfast buffet was good (cereals, fruit, cold meats and cheese, bread, plus hot eggs, tomatoes, beans, mushrooms, sausages bacon, etc. Hot food was warm rather than hot, but plenty of it and tasted good. Definitely a good value choice. Rooms had a great view of the mountains with a balcony. Used the sauna and steam room and swimming pool very day after being on the slopes and they were just what the doctor ordered! All in all very pleased with this hotel.
up12370
Romania · December 2019
“Pay attention to the reservation of this hotel”
+To avoid! Pay attention to the reservation! They canceled my booking for January (made by booking since August) exactly 3 days before arrival, although I corresponded with the property, they assured me that everything is ok, until I paid the whole stay. Then they told me that the reservation was already canceled ..... all the discussions with the reservation manager, booking ... were useless. The money was taken, the vacation was canceled, so take all precautions when booking this hotel! Mr. Martin, the employee in charge of reservations has a big black ball....
VASILIS701
Family · April 2019
“Hospitality... what is this ???!!!”
+Ways of good and professional behavior are not present in this hotel. Smile and friendly service are unknown. It's inconceivable to drive you out of the restaurant by turning off the lights. The atmosphere in the bar was very cold, had no music and when it was, it was of poor quality. The hotel is managed without administration and the hospitality is at a very low level. Even the way they respond to e-mails is very rough. Generally, I do not write bad reviews, but I have to mention the above issues, which I think should be paid special attention.
SavyTraveler533
Family · February 2019
“Would go back again”
+This is the second time we stayed at this hotel as a family of three (one adult and two teenagers). The apartment was roomy with twin beds in one room, shower with sliding glass doors and sink etc, sofa bed in the lounge area which also included table and four chairs, kitchenette which was great for sandwich lunch preparation. Bins were emptied and beds made on a daily basis. Sunrise is located down a quite col-de-sac yet only 500m from the Gondola and close enough to walk back in ski boots if needed but better to make use of the efficiently run hotel shuttle bus which runs in the morning and afternoon from 3am. Breakfast and evening buffet meals were of wide variety, excellent and plentiful. Much use was made of the sauna, steam room and pool after a days skiing. We visited Sunrise 25 Feb 19 for one week.
ivanristov
Canada · Group of friends · January 2019
“Disaster”
+This is the most awful hotel I’ve ever seen. The staff is so rude especially in the kitchen, they didn’t allow me to take a sandwich outside the kitchen and told me to pay 10€ for it. I don’t recommend.
Verified traveler
January 2019
“Горные лыжи всей семьей.”
+Хороший отель, приветливый персонал, обильный завтрак. Если брать блюда а-ля карт, то подача обалденная, повар старается, еда очень вкусная. До склона ходят регулярные шатл-басы, водители приветливые. К сожалению WiFi нормально работает только на лобби.
402athinap
Family · January 2019
“Very bad experience.....”
+Where to start from..... at a four person bedroom two persons had to sleep on a terrible couch broken that they did not want to fix it... the cleaning lady was not cleaning the room ... there was no service at any problem we had ....