Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
186400Caroline
Group of friends · August 2026
“Very basic hotel, with chaotic dinner service”
+Set in a beautiful location, this is a very basic hotel. Public areas are very nice and like the rooms spotlessly clean. The rooms have balconies with stunning views of the mountains. My room was basic, a room with a safe and TV. The beds are uncomfortable as they are too soft the pillows the same, the towels are very thin. The bed linen had small holes in it. The room was serviced daily. We were staying here as part of a 31 person tour group. We had breakfast included, this was a continental buffet, with some hot food, it was very good. We also had dinner, the food was delicious, very well cooked. The soups were outstanding and the ice cream excellent. The service was chaos every night this delicious food arrived almost cold. The last meal was a buffet which was great as it was hot. There is a bar and we used it every night but the service wasn’t very prompt or pleasant at times it was rude, particularly from the guy Ruud. It was very hot during our visit, as most places were at this time. I found the restaurant and bar too hot most nights and there is very limited outside seating which is a shame in such a beautiful Location.
Graf
Group of friends · July 2026
“Excellent hotel”
+I was lucky to get one of the refurbished rooms. Had a fridge and coffee machine but no kettle to make tea though. Large room, plenty of wardrobe space, great bathroom, first time ive seen a black toilet and basin, very modern. I went as part of a group tour, and really enjoyed the food. Good standard. Good central location for the cable cars and shops and restaurants. However as tourists from outside of Switzerland, every thing is incredibly expensive. Gin & Tonic was £15.
E254OLtimv
Family · February 2026
“Very nice well located hotel in a very nice town with friendly staff and good food”
+Very nice hotel well maintained with helpfull and friendly staff. Hotel is close to the ski-lift in a very nice town. Not sure about the normal rooms but experienced a very nice renovated room. Food was great with a nice selection of wines. Didnt experience the spa area given no swimming pool but if you want a full experience, reco to book a spa in the Cambrian hotel.
596sergeants
Group of friends · August 2025
“Hotel Steinmattli. Not quite the picture postcard. What could be a fantastic hotel let down by shabby accommodation.”
+Great staff, always willing to help. Special mention to Ines the evening dinner waitress who went out her way to be friendly, warm and helpful. Also the chef who prepared some beautiful dinner menus. Sadly, the state of the rooms left much to be desired. Dim, dingy and shabby with a stale aroma. Lacking the basic facilities a modern hotel should have such as a fridge, coffee/ tea making gear, and USB charging points. The last time I saw a plastic shower curtain would have been in the 1970s. That and the dirty yellowed vent in the bathroom churning out stale aromas was a turnoff. Although the staff are great they seem to vanish between 23.00 and 07.30, really, and if someone needs help; good luck with that. If you would like a drink from the bar be prepared to wait as the bar staff also double up as receptionist and vice versa. I was part of a group with the One Traveller company who in my opinion oversell the standard of this hotel. Two stars would be ample.
ramswiss_11
Solo · March 2025
“Felt welcome”
+An easy 5 minute walk from the post bus station. The property is dated but in mint condition. Large rooms with expansive balconies. Bar and a large sitting area are part of the reception area. Both the reception and restaurant service was par excellent. Very friendly and was well looked after. Stayed on half board basis and food exceeded expectations.
Mobile722782
Group of friends · February 2025
“Excellent hotel in all ways”
+Excellent hotel in all ways. The management are so friendly and helpful. My room was large with a fabulous bathroom, balcony and great view of the mountains. The bed was comfortable with a lovely lightweight but warm duvet. Both breakfast and dinner exceeded expectations, dinner especially was amazing quality every night. The ski boot room is heated with plenty space for everyone's skis and boots. It is a short (100m) walk from the town lift which takes you to the main lift up to the ski area. A further 20m and you are in the main street with ski shops, amazing bakeries and a couple of supermarkets.
TravelticketAU
Solo · October 2024
“A Gem in Adelboden - My Favourite Swiss Retreat”
+Disclaimer: I am a long-time fan of the Steinmattli, having stayed here many times, and it never fails to deliver the perfect experience. From the moment you arrive, Ralph-Marc and his outstanding team ensure a warm, welcoming stay. The accommodation is both cosy and impeccably clean, offering everything you could possibly need. Its location is simply ideal,tucked in a peaceful area just off the Dorfstrasse, yet only steps away from the mountain lifts and endless hiking trails that make Adelboden such a treasure. The food offerings at the Steinmattli are nothing short of spectacular, and this year, they somehow managed to exceed my already high expectations. The wellness area is another highlight,relaxing, full of character, and the perfect way to unwind after a day of exploring the stunning alpine surroundings. I couldn't recommend the Steinmattli more highly for anyone seeking a charming, tranquil stay in one of the best parts of Switzerland. I look forward to my next visit.
Gardenersclub
Couple · July 2024
“I'd go back again!”
+Lovely hotel with very friendly and helpful staff. Just round the corner from the main street of Adelboden which made it convenient for the bakeries and shops but nice and quiet in the evenings. Very nicely appointed rooms with balconies. all the water from the taps was drinkable which was helpful when having to fill up water bottles for the day. Restaurant food was delicious with 4 courses (portions weren't large but quite adequate). Breakfasts had hot and cold choices and plenty of variety. We were part of a walking group and made good use of the ski room to store wet boots etc. The whole area is so beautiful , especially the enormous waterfalls that you can see and hear from the rooms. A great base for a walking holiday and hope to return soon!
“Your money's worth at the Steinmattli in a wonderful, warm and charming village.”
+The single room was very large.....more the 20 square meters. The bed was rather small for my 1 meter 90 length. The bathroom is large and excellent. My room was on the top floor, giving the ceiling wooden beams and a wonderfully private balcony with great views. The location is excellent, just off of the main town road and almost next to the lift that takes you down to Oey. The food in the restaurant is excellent, with varied choices and the restaurant has an excellent view towards the mountains. I miss the possibility of making tea in the room. The hallways could use a bit of attention......rather sterile. A bit more of a Swiss feel would be great. If you book your trip during the summer months, busses and gondola's are free. In winter, only the busses. This is huge plus, and very well organized.
Explorer50227460773
Couple · June 2024
“A really great time and a top staff.”
+We really had a lovely time andvenjoyed every minute. The service the staff everyone was so kind and friendly and helpful. The food was great and the salad bar was top. The vieuw from the restaurant was top. There is 1 thing. The bed in our room is really ready to be changed.