Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Kabayan
Saudi Arabia · Solo · November 2026
9.0“Perfect”
+Grabi ang ganda ng lokasyon dahil very close to the train and bus station. It's a perfect place for a solo traveler like me.
Umi Hamidah
Malaysia · Group of friends · November 2026
9.0+The location is very near to the train station; in fact we could see the train passing by from our balcony The breakfast was yummy The view from the balcony was just awesome
−There’s no elevator; so we had to lug our bags up the stairs
Tony
United States · Couple · November 2026
5.0“Our stay here was ruined by the rude restaurant staff, and woul recommend to stay away from this establishment!”
+The location of the property was very convenient and close to the train station. The staff member who checked us in was very nice and accommodating!
−The restaurant here clearly does not want tourists as their customers. It would be better if they hung out a sign saying “tourists not welcome “ rather than treating customers so poorly. When we went into the restaurant, there was plenty of seating and we were told to sit anywhere. Then when we did, the waitress indicated we needed to change seats which we were happy to do, BUT then she went on to have a conversation with another patron talking negatively about us as she thought because she was talking in another language from ours we couldn’t understand her. We were never treated so rudely by any establishment ever. Needless to say, we decided to leave without ordering and had a nice dinner elsewhere.
Melody
United States · Solo · November 2026
9.0“Okay for short stays. Don’t expect much and you’ll be pleasantly surprised.”
+The staff was AMAZING!!!! Everyone was very accommodating. Helped us with the luggage. Nice big windows overlooking the main road through town
−Check in was weird. No real direction on where to check in. TONS of stairs with no lift. So be prepared to haul your bags up multiple flights of stairs unless you’re lucky to find a kind employee to help. Beds are so-so. One flat pillow. One small blanket. Felt more like a hostile than a hotel.
Jessica
Australia · Solo · October 2026
7.0“Great home base for the Jungfrau region”
+Great location, great breakfast, nice restaurant attached.
Jessica
Australia · Couple · October 2026
7.0“Great location for your Lauterbrunnen stay.”
+Location was perfect as you can just wheel your luggage from the trainstation 100m. it was also at the end of the busy village, so you didn't feel so surrounded by tourists. We stayed 2 nights in the main building and one night in the annex. The annex had beautiful modern rooms, and was just a short stroll from the main building for breakfast. Breakfast was topnotch especially the special cheese selection and bacon and eggs, looked forward to this every morning! Icecream at the resturant was amazing!
−The room in the main building was from the 80's which needed the carpet redonel, had a bit of strange smell to it, bathroom was super dated, and just didn't feel as clean as you would want. The annex room was modern and nice definitely prefered this, and would book this again. Staff here are on a different timeframe, don't expect anything fast, be prepared to wait for check in service, having any food order taken or anything else! When you finally got served they were friendly.
Alexander
United States · Solo · October 2026
7.0“Great place, and the shared facilities were just fine”
+I loved the location -- a stone's throw from both the train station and the cable car to Grutschalp, and a very short walk to the grocery store. It was comfortable, the people were really nice and spoke English fluently. I stayed in a single room with a shared facilities. It was mid September and I never encountered another person either in the toilet room (two stalls at the stairs end of the hall, with shared sink) or in the shower (one shower at the other end of the hall). In fact, it was sold out at the time, but I never even encountered anyone else on the whole floor. The room itself had a sink, too, so you didn't have to leave the room to brush your teeth or wash your face. I loved that it's a restaurant, so I could just have a beer right there at the end of the day. I loved how close it was to the coop (groceries) and the train station. (Exit the train station to the west.) I loved the breakfast, too -- a really nice treat considering how expensive food can be in Switzerland. The valley itself is just jaw-dropping, and the hotel's location makes it really easy to explore. I got there quite early but they let me just drop my bag in the hall (with several other bags) until chec
−The key was a bit klunky -- basically attached to a little heavy club, I guess to keep it from getting stolen, but you could also just leave it at the desk when you go out, so that was nice. The rooms aren't very noise proof.
carol
United States · Solo · October 2026
3.0“I wouldn’t return.”
+The location was good, near the bus stop and train station. That is the best I can say.
−I was in the remote location above a grocery store. Entered through the grocery parking lot, no signs. One step above a hostel. The main hotel may have better accommodations, but I didnt see it.
Wulf
Germany · Solo · November 2026
5.0“Sehr einfach, preislich ok für geringe Ansprüche”
+Direkt am Bhf gelegen
−Sehr einfache Zimmer, Personal sehr unterschiedlich freundlich, von totaler Ignoranz (Restaurant Bedienung ) bis sehr freundlich (jüngere Mitarbeiter ) alles dabei
Myriam
Luxembourg · Solo · November 2026
7.0“Für meine Vorhaben perfekte Lage , gerne wieder wenn im Hauptgebäude.”
+Nähe zum Bahnhof sowie Einkaufsmöglichkeiten, destotrotz ziemlich ruhig gelegen. Zimmer zweckmäßig zufriedenstellend ausgestattet. Hauseigenes Restaurant mit guter Auswahl und Qualität.
−Das Zimmer war im Nebenbäude , was auch vermittelt wurde. Hier befinden sich jedoch auch Hotelfremde Räume . Der Zugang geht über 2 Treppenhäuser mit dementsprechend vielen Stufen.