Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 142 reviews.
William
United States · Solo · November 2026
“It was a fine experience.”
+The hotel staff were polite and kind. Above all, I appreciated the hotel driver who drive me to the IC interchange bus stop and carried my primary suitcase up the long flight of stairs (I am 80yrs old)! The desk staff were nice and the restaurant staff were very efficient--the chef was excellent, preparing breakfasts and multi-course dinners for an ovo-lacto vegetarian. The room was bright, clean, quiet, and spacious, with a nice desk. The walk down to the village was a bit daunting at first, but was quite manageable, and the hotel provides a shuttle bus (with reservation) from the village up to the hotel. Compared with experiences I had at two other locations (Obuse, and Narai), this one was exceptional.
−Of course there was the language difficulty. I might politely suggest that the restaurant staff might relax just a bit--as they did on days 2 and 3! I didn't need to have everything that I would be dinning on explained to me--in Japanese! But, well, this was a nice touch too, and added to my overall good impression of the property: everyone cared very much about my stay there. I would certainly return to the hotel, and to Gujo-Hachima.
Savio
United Kingdom · Solo · November 2026
“A great stay all thanks to the staff at the Front desk”
+The staff at the front desk were AWESOME, they even helped me secure a reservation at a local restaurant and were in constant communication with me before and thought my stay. In short I was very well taken care of. The staff were kind enough to pick us up from the Gujo Hachiman interchange even though it was outside of the pick up schedule. Special thanks to Asuka san for their hospitality.
−Since the hotel sits a bit far from the town centre it was difficult to find a way to the interchange, but the front desk staff were kind enough to arrange a Taxi for me.
jj
Taiwan · Solo · November 2026
+On the top of the castle town. the shuttle service really helps for travelling by bus or train. Nice staff, exquisite dinner and breakfast, and good view.
Lalida
Thailand · Couple · October 2026
+The room was clean, spacious, and very comfortable. But what really made our stay special was the staff. Everyone was so friendly, helpful, and always happy to assist us or recommend places to visit. A special thank you to Mr. Yasuda for being so kind and helpful throughout our stay.
−None
Jeanette
Norway · Couple · October 2026
“Fantastiskt stay”
+Clean, close to castle and town and excellent breakfast - very nice staff
−I wish there was an onsen
John
United States · Couple · October 2026
“An upscale hotel with limitations”
+The Hotel Sekisuien is an upscale hotel high on a hill leading towards Gujo Hachiman castle. The rooms are exceptionally large by Japan standards and the soaking tub in our room was a welcome addition after walking around town and up to the castle. The multi-course breakfast was delicious. The staff was extremely friendly and helpful. Limited shuttle service between the town center and highway bus stop was a plus.
−Although the hotel sits high on the hill leading to the castle, it has only obstructed views of the castle roof and the town below (albeit there are partial views of the surrounding mountain). The biggest limitation is that there is no walk-in restaurant on site or in the immediate vicinity so the only option, unless you reserve the kaiseki dinner in advance, is to walk down or take a taxi into town and then back again. If the weather is bad, as it was for us due to a passing typhoon, your choices are extremely limited. Overall, the hotel is an upscale option but, in our opinion, better value can be found closer to the town center.
Geodino
Philippines · Couple · October 2026
“Comfortable”
+Comfortable, clean rooms. Hot tub.
−Breakfast was ok but we had better in other hotels and ryokans. Shuttle to town and interchange was not flexible.
Geodino
Philippines · Couple · October 2026
“Excellent”
+Loved the outdoor hot bath. Easy access to town downhill. Easy shuttle back to hotel.
−Wish the room had tatami floors. Breakfast was good, but we had better Japanese breakfasts
Nidradee
Thailand · Group of friends · October 2026
+Good Location and good price.
−Nothing
MIYAMOTO
Japan · Solo · November 2026
+施設が清潔で部屋も広く居心地良かった。
−レストランが営業してなかった。