Hotel Santika Bukittinggi

Name: Hotel Santika Bukittinggi
Address: 33 Jalan Tuanku Nan Renceh, Bukittinggi, 26115, ID

8.2Very good170 reviewsSee rooms

Hotel

33 Jalan Tuanku Nan Renceh · Bukittinggi

Facilities at a glance

Parking
Gym
Room service
Daily housekeeping
Elevator
Non-smoking rooms

About this place

Convenient Location Hotel Santika Bukittinggi is ideally located just 600 metres from Gadang Clock Tower, offering easy access to popular attractions in Bukittinggi. Modern Amenities Guests can enjoy the outdoor swimming pool, fitness centre, and on-site restaurant during their stay at this 3-star hotel. Excellent Services With room service and a 24-hour front desk available, guests can expect top-notch service and convenience at Hotel Santika Bukittinggi. Book now to experience a delightful stay at Hotel Santika Bukittinggi, where comfort and convenience meet seamlessly.

Choose your room

Pick check-in and check-out to see live room prices.

11 room types

Choose your room
Room type	Guests	Show prices
Deluxe Single Room with Balcony Twin beds	Sleeps 1	Show prices
Suite with Balcony 30 m²King bed	Sleeps 4	Show prices
Santika Suite Room with Balcony King bed	Sleeps 2	Show prices
Deluxe Room, Balcony Twin beds	Sleeps 1	Show prices
Deluxe Room, Balcony Twin beds	Sleeps 1	Show prices
Executive King Room 26 m²King bed	Sleeps 3	Show prices
Deluxe Twin Room 24 m²2 × Twin beds	Sleeps 3	Show prices
Deluxe Double Room 24 m²King bed	Sleeps 3	Show prices
Deluxe Twin Room with Balcony 24 m²2 × Twin beds	Sleeps 3	Show prices
Deluxe Double Room with Balcony 24 m²King bed	Sleeps 3	Show prices
King Room with Balcony 25 m²King bed	Sleeps 3	Show prices

What this place offers

Parking

Pool & wellness

Outdoor pool
Gym

Food & drink

Restaurant
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Accessibility

Elevator

General

Non-smoking rooms

Location

Address
33 Jalan Tuanku Nan Renceh, Bukittinggi, 26115, Indonesia
0.8 km from the center of Bukittinggi

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.2170 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 170 reviews.

Cleanliness10.0

Service10.0

Location10.0

Room quality10.0

Amenities10.0

Value for money10.0

Food and drink10.0

Liz
France · Couple · May 2026
1.0
“Avoid if you expect professionalism”
+Nothing about the hotel itself, but the customer service experience was extremely disappointing. We made a reservation in the morning for the same evening. Later that day, due to unexpected transportation issues that left us stranded in another area, we called the hotel to ask whether it would be possible to modify our booking. On the phone, we were initially told that a modification was possible. However, the staff member abruptly hung up before providing any details, and despite multiple attempts, we were unable to reach anyone again. As a result, we went to the hotel in person to discuss the situation and see whether the reservation could be adjusted as we had first been told. The experience only became more frustrating. First, communication was extremely difficult. The staff spoke very limited English, and we ultimately had to rely on translation tools to have even a basic conversation. For a hotel positioning itself at this standard and price level, this is simply unacceptable. Second, after being passed around between reception staff and the manager, we were ultimately told that no modification was possible after all. The explanation given was that it was due to “Booking regu
−Nothing about the hotel itself, but the customer service experience was extremely disappointing. We made a reservation in the morning for the same evening. Later that day, due to unexpected transportation issues that left us stranded in another area, we called the hotel to ask whether it would be possible to modify our booking. On the phone, we were initially told that a modification was possible. However, the staff member abruptly hung up before providing any details, and despite multiple attempts, we were unable to reach anyone again. As a result, we went to the hotel in person to discuss the situation and see whether the reservation could be adjusted as we had first been told. The experience only became more frustrating. First, communication was extremely difficult. The staff spoke very limited English, and we ultimately had to rely on translation tools to have even a basic conversation. For a hotel positioning itself at this standard and price level, this is simply unacceptable. Second, after being passed around between reception staff and the manager, we were ultimately told that no modification was possible after all. The explanation given was that it was due to “Booking regu
Alan
Australia · Couple · April 2026
9.0
+Welcoming. Great facilities. Classy
AzlanRR
Malaysia · Family · March 2026
9.0
“Great Hotel In Sumatera Barat”
+it's a new hotel in Sumbar. I choose to stay both at Bukittingi & Kota Padang. It's suprise me how comfort this hotel. Staff also very helpfull & friendly. I love Santika Bukitinggi which have a very great rooftop view. Also variaty of breakfast at both hotel. Surely i'll stay again at Santika when i came back to Sumbar. Keep it up a please maintain this good service guys!
ashrafjamil
Malaysia · Family · January 2026
8.0
+Thr view from my room
−The location
Baudouin
Indonesia · Family · January 2026
8.0
“Best hotel choice in Bukittinggi”
+Perfect location at walking distance from jam gadang. I asked a bedroom with balcony which is enjoyable. Super view from you the rooftop restaurant.
−N/a
Defrida
Indonesia · Group of friends · November 2025
8.0
“Overall good and recommended for future reference”
+Affordable, banyak makanannya, ok fasilitas
−Only group of Motor Gede coming and make crowd
Nino
Indonesia · Couple · November 2025
9.0
“A nice place to stay at Bukit Tinggi, West Sumatera”
+Strategic location, close to several good restaurants
−None
Arie
Netherlands · Solo · June 2026
9.0
“Comfortabel hotel zonder echte nadelen.”
+De kamer was precies goed qua ruimte en voorzieningen. Prima functionerende en stille airco. Zeer vriendelijk en professioneel personeel.
−Te prominent aanwezige parfum in de gangen. Het westerse gedeelte van het ontbijt zou uitgebreider kunnen. De gym en zwembad zijn goed maar veel te klein.
Remco
Netherlands · Solo · June 2026
6.0
“Redelijk, niet perfect”
−Niet voldoende schoon Een gebroken glas (ongelukje) moest worden vergoed.. (raar)
Euis
Indonesia · Solo · June 2026
8.0
“Hotel cukup bagus, makanan enak”
+Balkon nya
−Ke jam gadang nanjak

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

11 room types

Deluxe Single Room with Balcony

Suite with Balcony

Santika Suite Room with Balcony

Deluxe Room, Balcony

Deluxe Room, Balcony

Executive King Room

Deluxe Twin Room

Deluxe Double Room

Deluxe Twin Room with Balcony

Deluxe Double Room with Balcony

King Room with Balcony

What this place offers

Parking

Pool & wellness

Food & drink

Services

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews