Hotel Santiago

Name: Hotel Santiago
Address: Calle 62 No 464 x 55 y 57, Merida, MX

7.2Good216 reviewsSee rooms

Hotel

Calle 62 No 464 x 55 y 57 · Merida

Facilities at a glance

Free Wi-Fi
Parking
Outdoor pool
Bar
Daily housekeeping
Family rooms

About this place

Luxurious Colonial Mansion with Free Wi-Fi Original Mexican Artwork and Air-Conditioned Rooms Step into Hotel Santiago and immerse yourself in the charm of high ceilings, tiled floors, and original Mexican artwork. Each room provides a comfortable retreat with modern amenities, ensuring a relaxing stay. Prime Location in Merida's Historic Centre Nestled in the heart of Merida's historic centre, Hotel Santiago offers proximity to iconic landmarks like Mérida Cathedral and Plaza Grande Square. Explore the city with ease, as the vibrant Paseo de Montejo Boulevard is just a leisurely stroll away. Convenient Services and Nearby Attractions Let our 24-hour reception assist you with car rentals and local insights, enhancing your travel experience. Discover the nearby Santa Lucia Park, a mere 130 meters from the hotel, adding a touch of local flair to your stay. Book now to experience the perfect blend of colonial elegance and modern comfort at Hotel Santiago.

Choose your room

Pick check-in and check-out to see live room prices.

3 room types

Choose your room
Room type	Guests	Show prices
Double Room with Two Double Beds 25 m²2 × Double bed	Sleeps 4	Show prices
Standard Triple Room 25 m²3 × Double bed	Sleeps 6	Show prices
Standard King Room 25 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Outdoor pool

Food & drink

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Outdoor

Garden
Terrace

General

Non-smoking rooms

Location

Address
Calle 62 No 464 x 55 y 57, Merida, Mexico
0.8 km from the center of Merida

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

7.2216 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness6.7

Service8.7

Location9.3

Room quality7.2

Amenities5.7

Value for money7.7

Food and drink5.7

Patricia
United States · Solo · October 2026
4.0
“There are much better places to stay close by - SAVE YOUR MONEY!”
+The location of the hotel was excellent, but the hotel itself was a huge disappointment
−Nothing seemed to work. The ceiling light bulb was burned out, but they immediately replaced it. The two built-in reading lamps on the headboard were broken and literally falling off the wall. The toilet flushed when it wanted to. There was hardly any water pressure in the sink...just a trickle. The shower almost scalded me, and I had to finish rinsing the soap out of my hair with bottled water. There was NO cold water. NONE. Another concern for older visitors is all of the incredible uneven surfaces in the hotel that are trip hazards. I stayed only ONE NIGHT. I went to the desk next morning and told them I couldn't stay and let them know the problems. And, that I wanted a refund. I received a message from them while I was in Merida (in Spanish) so I didn't understand it. When I got home it had said come to the hotel for a cash refund, BUT I had paid with my credit card. Since I was already back in Florida, I contacted them via Whatsapp, explained the situation. I did this TWICE and have never heard back from them. They owe me approximately $80.00 U.S. Save you money. There are much better places to stay.
Roberto
Mexico · Couple · October 2026
9.0
“awesome , great stay have better doors”
+the property was downtown and that was amazing , everything was very close from out hotel ,
−we always had trouble opening the door of our room since it was a very old rusty door and we always asked for help
Alejandro spencer
Mexico · Couple · October 2026
7.0
“Cómoda, justa por el precio pagado, pero con falta de seguridad en la pueta y sin estacionamiento.”
+Lo que mas me gustó es la ubicación, es perfecta para disfrutar del Centro de la Ciudad y los cuartos coloniales los hacen frescos y cómodos.
−La cerradura de la puerta de entrada estaba rota, el ruido de la calle es demasiado desde muy temprano el ruido de los vehículos, el estacionamiento solo es nocturno y tiene costo adicional de $75 y fuera del horario nocturno $25 por hora, para ser un hotel en Centro es indispensable que consideren el estacionamiento.
Alexis Sánchez
Mexico · Family · October 2026
8.0
+Aire acondicionado, comodidad de la cama, espacio del baño. Muy cómodo para quedarte unos días para llegar a descansar después de divertirte y pasear.
−Que se fue la luz, creo, fueron fallas de la zona pero ni se sintieron por qué no estuvimos mucho tiempo cuando se fue.
Lluvia
Mexico · Family · October 2026
8.0
+Es agradable, el aire, agua y tv funcionan bien. Tiene buena ubicación y dejan pasar comida de fuera a la habitación.
−Se escucha todo lo de afuera, de los demás visitantes.
Luis pablo
Mexico · Solo · September 2026
10.0
+Me gustó el trato soy una persona con discapacidad visual entonces todo estuvo excelente
domingo
Mexico · Solo · August 2026
7.0
+La ubicación y amabilidad de los empleados
−Habia mosquitos en la habitacion fue un poco incomodo
Gustavo
Mexico · Couple · August 2026
5.0
“Pasable”
+La ubiccion
−No encontre en el personal de la recepcion la buena voluntad para facilitarme una cama king size dado que le explique que iba para celebrar mi aniversario de bodas.
Ricardo
Mexico · Solo · August 2026
4.0
+Únicamente la cercanía al centro.
−Las camas están terribles y termine con una lumbalgia ya que se sentían duras y los resortes. El.baño con hongos al.igual que las cortinas, la ropa de cama pero que las sabanas del imss.
Oliver Anibal
Mexico · Solo · August 2026
3.0
“Decepciónante”
+Lo único rescatable es la ubicación está como a dos o tres cuadras de la plaza principal
−Está muy sucio , ves cucarachas por las instalaciones, luego decía que cuenta con estacionamiento y al llegar descubres que no es así y en el día te cobran 22 pesos por hora. Las camas muy duras y los controles del televisor ni servían !! Jamás regresaría !!

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

3 room types

Double Room with Two Double Beds

Standard Triple Room

Standard King Room

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews