Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Traveler57565699117
Family · August 2026
“Dissappointed in Hotel Santa Fe”
+My wife and I decided to get out of town for the weekend, and decided on Santa Fe to spurge for a 3-day weekend getaway. We had a few things we were looking for, including a pool, hot tub, on-site full-service restaurant, room service, bar and spa (resort type amenities). While researching several hotels in and around Santa Fe, we found Hotel Santa Fe, and it seemed like a perfect fit, with a good location. We book a 3-night stay, and a few days later was contacted about “upgrading” our room. Since this was a special weekend, I thought, “why not’, and paid for the room upgrade. Imagine our surprise while checking in that due to a fire 6 weeks ago+ (not mentioned on their web page) that the hot tub was not open, the pool was un-heated (no gas due to the fire), the restaurant, bar and lobby were closed due to the fire, and there was no room service. I think my wife and I were so stunned, and caught off guard, that we went ahead and checked in. If we would have known about the lack of amenities in advance, we would have cancelled and booked elsewhere. This news should have been mentioned on the web page or conveyed to us earlier upon booking. I find it disingenuous that they could cer
J2424CMpeggys
Family · August 2026
“A Wonderful return to The Hotel Santa Fe & Hacienda!”
+A Wonderful return to The Hotel Santa Fe & Hacienda! It was very unfortunate that Hotel Santa Fe experienced a fire in the main hotel building a couple of months ago. Thankfully, The Hacienda was not affected and remains open and available for guests while renovations to the hotel are underway, with completion expected in November 2026. My connection to this wonderful property goes all the way back to 1991, the year Hotel Santa Fe opened. I stayed there for a girls’ weekend, and we had the best time ever! At that time, The Hacienda was part of the hotel rather than the separate, more private experience it is today. Returning after all these years brought back some wonderful memories,and I was delighted to find that the special level of hospitality I remembered is still very much alive. The Hacienda continues to offer its exceptional butler service, as well as complimentary chauffeur/shuttle service to destinations within approximately a mile of the hotel. That service made it so easy for us to enjoy Santa Fe without worrying about driving or parking. Our stay also included a lovely continental breakfast each morning and a wonderful happy hour with hors d’oeuvres, wine, and beer. An
V7621MIcarolynm
Family · July 2026
“Lovely hotel”
+We chose Hotel Santa Fe as it is close to the Santa Fe Plaza where the Spanish Market was being held. The room was spacious; breakfast was on the 6th level - basic items such as oatmeal, pastry, bagels. We greatly appreciated having a van that would take us to the Plaza (not a far walk) and then take us back later given that one of us needed assistance. My only complaint is that the hotel was having some construction - would have liked them to notify us when we made the reservation.
USworldtraveler
Couple · July 2026
“Great place to stay in Santa Fe”
+We loved our stay here and were happy to support this Indigenous owned and managed hotel. We stayed in the Hacienda which was lovely. The Service was great. Good continental breakfast, but lovely happy hour and delicious cookies in the room. The staff was terrific. We also loved being 15 minutes from the Square in an area that was new to us. The free shuttle to all downtown sites was a great bonus.
Jon
United States · Solo · June 2026
“Great hotel for the price”
+This hotel is exceptionally clean and beautiful. Its aesthetic perfectly captures the essence of what attracts people to Santa Fe. I've stayed here twice and wished I could have extended my visits!
−During our second visit, the hotel lobby was being renovated. It caused a slight inconvenience, but we are looking forward to seeing the results of the remodel.
Skeney57
Group of friends · June 2026
“Vegetables but no Kale!”
+Caught up with my good mate for the first time since 2019 with Covid & snowstorms getting into the act previously! He chose the Hotel Santa Fe and its restaurant, and we lobbed during 'Happy Hour'., luckily for the wallet. The meals were great and only $15 a plate plus well priced drinks. The staff were all attentive & super friendly and we had a good meal & chat, catching up on the latest news. My buddy is a vegetarian, and he always gets me to sample! It was good but give the man red meat I say. The Hotel is centrally located so we went for a stroll through the Plaza after our meal.
Travellhound
Couple · June 2026
“Mixed feelings about this hotel.”
+We spent 3 nights here and overall there were positives and negatives for us. First the positives: The staff were very welcoming and friendly; The bed was comfortable and the shower was decent (both essential for us in a hotel); There was a shuttle bus service which was really useful and very much appreciated; The mini toiletries provided were very nice; There were robes and slippers which were also appreciated; The happy hour was a nice touch. The negatives: The hotel had experienced a fire in the week leading up to our visit and we were not notified of this, consequently, there was no restaurant as the main hotel was closed, with only the hacienda part operating. Disappointingly, we were not notified of this before we arrived and had we known, we may have booked elsewhere; The breakfast was ok, very average and not a lot of choice. It was the same every morning; The location was slightly further out of downtown than we thought, perhaps our fault; The hot tub was also out of action during our visit; Water was only provided in the room once during our stay, would have expected more than that; Due to very limited rooms and communal space, the whole place was lacking in atmosphere so
“A perfect perch”
+We have stayed in Santa Fe several times always opting for a higher end hotel, and it was our first time at the hotel Santa Fe. Actually found this hotel more affordable, better accommodations with a balcony and a great view and perfect, friendly personnel, even though they were going under a renovation everything was great
betsy
United States · Solo · June 2026
+They lie to you
−They lie to you
Don
United States · Solo · June 2026
+Wonderful staff, breakfast and location.