Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 150 reviews.
202heleng
Couple · April 2026
“Wonderful hotel in Florence”
+If you’re considering this hotel just book it. All staff are so friendly and make you feel genuinely welcome as if we were extended family. hotel building is grand, charming and quirky. Hotel has a bar, ice machine, tea/ coffee/ free bottled water/ hair dryer/ fridge in room with chargeable drinks inside, comfortable mattress and a free room safe. Breakfast is great with plenty of choice- cakes, croissants, breads, fruits, cereals, yogurts, cheese, cold meat, hot selection - scrambled egg, potatoes, cooked ham. The location is fantastic, 7 minutes from Santa Maria Novella train station, 15 minutes to river/ bridges, shops and restaurants everywhere, 10 minute walk to the cathedral. We enjoyed having a drink at the Irish bar by the hotel ( The Fiddler’s Elbow ) and can recommend Royal India, Sabatini’s Restaurant (expensive but lovely steak). We booked trips through GetYourGuide and can recommend a Golf Buggy Tour that has multiple vantage points looking down over Florence. Getting to the hotel we landed at Pisa Airport and got the PisaMover tram to Pisa ( 10 minutes max) then chose a direct TrenItalia train Pisa to Firenze Santa Maria Novella ( approximately 1 hour 10 mins). We wer
444marselas
Couple · November 2025
“Great Stay in the Heart of Florence”
+Beautiful hotel just steps away from the magic of Florence. The room was modern and clean, and we loved being so close to everything , it made it easy to enjoy the city all day long. One small note: please check the lobby restrooms. Thank you everyone.
DavidSchn
Solo · November 2025
“Great location”
+The location of the hotel is great, being only a five-minute walk from the Florence train station. Lots of restaurants nearby and I was able to walk to all tours and sightseeing I wanted to do. Had a few difficulties finding the entrance to the hotel, it shares an entrance with Garibaldi Blu Hotel which is the only signage. My room was clean, a decent size, had a TV with some English language channels, a fridge, kettle with tea and instant coffee, and a comfortable bed with plenty of pillows. The bathroom was modern; the shower was on the small size. The room was cleaned daily. Even though the hotel is located on a busy square, the room was quiet at night. The hotel breakfast was a buffet which contained a wide variety of items, from scrambled eggs with sausage (hotdogs), fruit, meat, cheeses, breads, cereal, yogurt, juices and a selection of sweets. They also made fresh coffee to order and had drip coffee available on the buffet. There was a smoking area in a courtyard within the hotel, and a bar located on the main floor which was perfect for a pre-dinner drink. All of the staff were friendly and were helpful when needed. This is a 4-star hotel and the cost seemed very reasonable
JackandMillieM
Couple · November 2025
“An excellent hotel to stay in in the heart of Florence.”
+Excellent staff, very attentive, professional and nothing is too much an ask. Location is ideal in the centre of Florence, close enough to everything you need. Decor and lobbies are very contemporary and quirky with their decor. Rooms are well looked after and some have great views across the Florence rooftops. Breakfast options are great and a bar open until midnight to enjoy a drink in the lobby. There were construction works and scaffolding on the building right next to the hotel when we visited but you couldn't hear a thing from them when inside the hotel. Stayed there for 4 nights as part of our honeymoon and couldn't fault any of it. They even had a life sized statue of Batman in the hallway as a bonus!
+The room was spacious and clean but the shower was super small. My husband who is not large could barely fit in.
Sergey
Family · September 2025
+Shower cabinet is very small. I had to wash my feet in the bide
+Great location, near restaurants, squares, train station and duomo Downsides were how to find as the outside name is hotel garrabadi and not hotel Rosso 23 so spent time walking up and down looking for it. Breakfast was limited and difficult to love around and in crampt space
+Excellent location. 5 minute walk from Santa Maria Novella train station. And within fast walk time to Medici Chapels, central market, accademia, Uffizi, and Ponte Vecchio. Quiet hotel. Well appointed room. Small bathroom especially shower. Service was great.
lolagV8681IL
Family · September 2025
“Good location, small rooms”
+The hotel is clean and centrally located near the train station and all the wonderful sites of Florence with a nice breakfast and friendly staff. Our only issue was the size of the room, while I understand it’s an old Palazzo, our room was an awkward shaped room and far too small for three people, especially those travelling with luggage.
+Beautiful hotel with great location. Staff were very kind and accommodating! Room was clean and comfortable, our only complaint was that the lighting was poor (only a few lamps in the bedroom area). The included breakfast was INCREDIBLE! Huge selection and the staff were very friendly. Would definitely stay here again!