Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 188 reviews.
“Lovely hotel”
+Very nice hotel, very clean and comfortable room. Breakfast offering is very good with a range of options, evening meal was good but some items a little lukewarm. The location is ideal for the old town just a short walk away.
P5397FXsarahf
Group of friends · March 2026
“Perfect”
+Came with friends for cheltenham week. Upon checkin, the room, We found was too small for 3 adults. They moved us free of charge, no questions asked. Extremely helpful receptionist. The hotel is in a very quiet location, away from the hussle and bustle but only a short walk away.. the hotel are happy to call a taxi if required. Room was lovely and clean, towels refreshed daily. Shower was hot with plenty of water pressure, beds comfy and nice squishy pillows. Mini fridge in room, and toiletries provided. The breakfast was tasty and plentiful, and there was always somewhere to sit down. The tables were leared as soon as we had finished. The pool area was clean and tidy, the pool isn't heated though so is very cold. The pool bar also wasn't open. All in all, a very enjoyable stay, even though the weather was rubbish. Thanks so much. See you next time :)
simoncG5922IZ
Couple · March 2026
“Nice hotel perfect location”
+The hotel is very clean and well kept. On arrival we were upgraded to a large family room on the 9th floor. The hotel staff are very helpful and the cleaners do a great job everyday. There is an indoor pool and steam room which is 8 euros for 2hrs (there is a gym but it’s mainly cardio machines). We found the hotel very quiet and was not disturbed during the night. Location - the hotel is in a perfect location, 5 minute walk and your at the food square nice bars and places to eat. 10 minute walk into old town and the same to the beach front. Rooms - we had 2 large beds. A balcony with a decent view, flat screen tv, fridge tea and coffee, kettle, black out blinds, full size mugs, the bathroom had a modern shower, hairdryer and clean towels every day. WiFi was very fast and the tv had 10 uk channels including movies and news, there was no iron or ironing board, the heating / cooling in the room was and old system and heated up nice but didn’t really work on the cooling setting. Plenty of hangers in the wardrobe and the bed and pillows were very comfy. Food - we had bed and breakfast and the choice was very good, there was something for everyone and the quality of food was also really
FarAway827628
Couple · March 2026
“Great hotel, poor bar staff”
+Love the hotel, everything about it. Unfortunately the bar is very poor, ignore customers, preferential service to certain guests. The bar let's the whole hotel down
blossom14
Family · February 2026
“Brilliant hotel”
+This was our 7th stay at the Princesa and as usual it was excellent. My only complaint is the smoking situation, they really need to make it clear where the smoking area is as people were smoking at tables that had no smoking signs on and when challenged, said they could smoke anywhere they wanted. The staff are fantastic especially Diego, Jorge and Marina behind the bar. The restaurant has had a little makeover since we were there last year with new tables and chairs which are much better, we think the Princesa is the best hotel in Benidorm and we are back there again in the summer.
gingerpants
Family · February 2026
“Left disappointed over the indoor pool”
+I recently stayed at Hotel Princesa with my family in February and wanted to share an honest review of our experience. Firstly, the hotel staff were very friendly and welcoming. There was one gentleman on reception in particular who was exceptionally helpful and professional , unfortunately, I didn’t catch his name, but he really stood out and made a positive impression on us. The rooms were immaculately clean every single day. Housekeeping did a fantastic job, and we couldn’t fault the cleanliness throughout our stay. Our biggest disappointment, however, was the indoor swimming pool situation. We specifically booked this hotel because it was advertised as a “family hotel” and it had an indoor pool , which was very important to us travelling with young children in February. Unfortunately, we were told it cost €8 per person, per day to use the pool. For our family of four, that meant €32 per day, and children weren’t even allowed to use it until 4pm , by which time they were already tired. Essentially, we were paying €32 for around 45 minutes of swimming. We found this extremely disappointing. For a hotel marketed as family-friendly, especially during winter months when the outdoor
A4493XMdeans
Family · February 2026
“Great stay would recommend”
+Great location to all amenities, restaurants and bars.rooms slightly small with limited storage but well presented. Breakfast was 10/10 lunchtime and evening meals we're a bit hit and miss.spa is great and bar areas are welcoming plenty of lifts plus a decent games room overall a good hotel with pleasant staff.
micheleangelacats
Couple · February 2026
“Pleasant surprise and great value”
+This hotel was beyond our expectations for the price. We arrived at 1 in the morning and were given a food bag of sandwiches, cakes and fruit although we were only booked for Bed and breakfast. So thoughtful. Room was clean and spacious with a lovely bathroom and large walk in shower. Tea and coffee and water supplied. Plenty of lifts available (16 floors). Breakfast was buffet style with everything you could want, English, Spanish or Continental. Situated just 10 minutes walk from the coast but far enough not to hear noise. Excellent hotel!
nataliesO8781RD
Family · February 2026
“Great stay”
+Great for Kids, Good Entertainment! Overall: 4/5 We had a fantastic stay at RH Princessa. It’s exceptionally clean, and the staff are incredibly friendly across the board. The Highlights: Kids' Facilities: Great for children! Includes trampolines, a bouncy castle, soft play, mini-golf, and a football court all free. And the mini club with different activities and computer games. Entertainment Team: Absolutely brilliant. They were all so friendly and so encouraging that my son,who was initially too shy to join in,ended up loving the games and the mini-disco. It was wonderful to see his confidence grow! Rooms: Good size and kept to a very high standard. Points to Note: Pools: The outdoor pool was good. The indoor pool is a good alternative but note the 1-hour limit, 4 PM entry for kids, and the requirement for swim hats. Food & Drink: Great drink selection and service. The food was nice but could be repetitive; sometimes the variety was a bit limited (e.g., the same fruit daily or meat with no accompanying veg). Location: It's located up a slight hill, and the transfer dropped us off a bit further down the street at a different hotel. But the beach and bars, shops close. S
kimberley194
Family · February 2026
“Another excellent stay”
+Great hotel and staff, rooms were cleaned daily beds are very comfy and our room was very spacious. Excellent location if you dont mind a walk. Games room, mini club and outdoor play area is a great hit for the child, 100/10 for the anamations team absolute brilliant staff. This is our 5th visit in 4 years and we are booked to come back in October and next February