Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
+Staff was very friendly and very helpful when we had some issues (issues not related to the hotel stay). The staff tried their best to be accommodating!
N7275IHmariar
Group of friends · November 2024
“Enjoyed our stay!!”
+We booked our trip through tour/vacation company, and they selected accommodations for us. And the Red Booby did not disappoint! It's not 5 star luxury accommodations, but it is nice, clean, comfortable and close to the center of everything so you could easily walk everywhere in Puerto Ayora. We stayed 6 nights. Our rooms were cleaned every day. Beds and pillows were comfortable. Breakfast was a variety of delicious eats, cooked and kept fresh. And everyone that worked there was so nice! The only thing that was less than ideal was that wifi network was pretty weak until you were in the common areas. This only proved challenging when we were trying to get in touch with the other part of our traveling group as cell service was not optimal either. But it probably did us all some good to put the phone down for awhile!
Kenji
Family · December 2021
+Just two key things to note. The hotel charges per person so if you bring children, please note an additional cost per night per person not written anywhere on your booking itinerary or confirmation. Second, the internet was terrible. If you're lucky, you may catch the hotel router when it appears as an available wifi even on the first floor, but if you hit the jackpot and see the router and connect, it is excruciatingly slow. I thought that maybe it was my phone, but tried it at different times of the day and night with all phones in the family to no avail. Posting anything on the internet was nearly impossible, let alone making a phone call. They claimed this is how it is on the islands but we did not have this issue at other hotels, even on more remote islands. As a result, we had no choice but to pay the per night charge for our children as we were unable to cancel without cost, and we were unable to get a reliable connection to have a meaningful call with Expedia throughout our entire stay. As long as you are aware of this and okay with it, the room we booked had three beds, was spacious, and clean.
mentzelia
Business trip · March 2020
“A few blocks from the waterfront”
+The Red Booby is a multilevel facility located just a few blocks from Charles Darwin Ave. and the public park near the waterfront. For those needing a pool, it’s on the top level. I spent three nights here during a 6-day trip to Galapagos. Neither the rooms nor breakfast are fancy, yet easily serve the needs of guests spending most of their time exploring Santa Cruz. A noteworthy security feature is the fob on one’s room key ring that allows after hours entrance to the hotel courtyard when the entrance gate is locked.
KimberlyCrawford
January 2020
“Hotel Red Booby was a blessing for me”
+I was so extremly happy with my stay here. I cannot say enough good things. I was along, had booked a place that was too far from the port and that had been misrepresented to me. I asked a taxi driver to help me find a good clean place with air conditioning. He brought me to the Hotel Red Booby. It was beautiful! I was three flights of stairs up and had a nice view. The room and bathroom were clean and very comfortable The breakfasts were great too! I need to say something about the people complaining about the Red Booby in their reviews. If you were on a yacht and thought you would have the same experience on land in a hotel and are complaining about it then you might want to re-evaluate your situation. This facility was a blessing for me but I wasn't expecting yacht treatment in a mid range hotel. I cannot believe anyone expected to have an elevator anywhere in the galapagos much less complain on a public forum about not having one. Talk about out of touch with where you are. Just sayin.
brooketerry083
December 2019
“Great location!”
+I stayed here as part of the tour. Everything was great about this hotel and its location-except the lack of elevator! But the staff is very helpful and the rooms are quite nice. A nice place to stay on Santa Cruz.
“A wonderful surprise”
+The Red Booby was excellent for the price. Extremely clean, great location and a staff that can’t be beat.
Verified traveler
Family · April 2019
+The property was fairly nice, rooms were plain, tv was very small and old. The worst part was the management. I had reserved a room for 4 but for some reason Expedia only told them 2 adults but did not list the kids. Even though the correct number of beds were listed, the management said we had to pay over $500 more. We had already paid Expedia $621. We checked out after 3 nights because because the $ we paid Expedia should have covered that. They said we still owed them over $300 for those nights. Even their own website showed that it would be much cheaper than that and we should not owe them anything!! We argued and wasted several hours of our vacation. They refused to listen and finally said if we didn’t pay the extra money they would call the police. We ended up paying almost $950 for 3 nights. We are very angry and will never stay there again.
TomoDiez
Couple · March 2019
“Don‘t go here!”
+We had to stay here because the boat we had a cruise with broke down. The ship (Yate Darwin) and the hotel belong to the same owner! The price for the room is to high for what you get. Breakfast was poor. Never book anything with vigaltravel!
“Never book with this company!”
+this hotel belongs to vigaltravel and we stayed there because our ship, yate darwin, had an accident and the yate also belongs to vigaltravel. i would strongly recommend to never book something over vigaltravel and especially not the darwin yacht! for those who just want to get the short information without reading the whole text: we got lied to, my boyfriend got hit by the guide with the dingi, crew hit on the single passangers and after the darwin had an accident they commited fraud and torn out a page of the captains logbook. but lets start: we had a nice cruise until the first of march 2019. some passangers were not happy, but we were! then at 21.45 the boat hit something. many of the passangers felt the same. the next morning we woke up at the same spot again. (between baltra and santa cruz) we were told that the boat caught a rope from a fisherman, even tough it sounded pretty different. that was the point when they should have moved us to another boat. (it is stated like that in the Policies of the company) they did not. their suggestion was to drive around with the dingue for 3 hours without walking or snorkeling. no way! we insisted. so they drove us to puerto ayuro and we