Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Maria
Australia · Couple · October 2026
“Loved my stay and I am pretty sure you will too.”
+Very clean, beautiful.details. Very attentive and hospitable staff. Breakfast was beautiful.
−I liked everything.
Suzanna
Finland · Solo · October 2026
“Perfect stay! The hosts were very friendly and welcoming, making me feel right at home. The accommod”
+Delicious breakfast and perfect location! Always very tidy and clean room.
YardieD
United States · Couple · October 2026
“The stay was excellent and we look forward to a return visit in the future.”
+The location was excellent. Within a short walking distance from the tour pickup/drop off points. The location is within close walking/bus distance to central downtown Reykjavik. Breakfast was ample and quite adequate. The room accommodation was clean, comfortable and quiet. The owner was helpful in providing great hospitality and assistance as needed.
−The weather is unpredictable, but that is Iceland. Prepare with the proper gear for the season. It is also an expensive city, so budget accordingly.
Tobias
Sweden · Solo · October 2026
+Super helpful and nice staff. They really cared for your experience in Iceland. Always warm welcome when you come to the hotel and gave very helpful tips on anything you asked. The hotel is very central and it's easy to get around from the hotel. It's also very quiet. The rooms are really nice, and the interior overall is very beautiful. The experience was very good, would definitely come back!
Kathy
United States · Couple · October 2026
“Unique hotel”
+It was a very comfortable room our host was really nice. Breakfast was delicious. Great location. I would recomend.
Matthew
United Kingdom · Couple · September 2026
+Especially happy with the wonderful helpful staff who were delightful and keen to share their useful knowledge about the city and further out.
Marieanne
United States · Solo · September 2026
“Hidden gem in the heart of Reykjavik”
+Hotel Phoenix is a hidden gem! Its location is perfect. Close to all the things you want to see and do but far away from the noisy and all night bars. The hosts were the best!! Very informative and happy to help. My room was huge, clean and super comfortable - I was a solo traveler so I was so surprised by my lovely room!! And turn down service at night with a chocolate on my pillow. I had breakfast included- and on my last day I had to leave at 5am - so they made me a breakfast to go! How thoughtful. Hotel Phoenix was the perfect ending to my visit to Iceland. 🙏🏻❤️
−This was not a negative for me! Breakfast was wonderful! But if you are Vegan or Vegetarian- you may want to check with them in advance as the breakfast is not a buffet. Again, not a complaint - but I know some people have food preferences.
Stacye
United States · Couple · September 2026
“Lovely place to stay with comfortable beds and a terrific breakfast each morning.”
+Excellent and healthy breakfast each morning with enough that there was leftovers for lunch as well. Nice touch to have our bed turned down with a chocolate when we returned in the evening. Location was close enough that we could walk to most any part of the city. Beds were very comfortable.
−Would have been nice to be able to drop off our bags upon arrival. And shower was a little tight. And will be nicer when construction is done outside.
Deniss
Latvia · Couple · September 2026
“In general we liked the Hotel and the staff.”
+Breakfast was perfect . Although not with 100s of choices , but very nutritious with exact amount of food You need in the morning .
−The sound insulation could be better , You can hear , when neighbors coming or leaving the Room . But the hotel is small and it doesn’t happened very often , when somebody is coming . To be fair , You can hear only the doors locking or unlocking , nothing was coming from neighbor Room through the wall .
CF11
Germany · Couple · October 2026
+Sehr geschmackvoll eingerichtet, toller Service, Zimmer sauber, Betten sehr bequem, Wasserflaschen auf dem Zimmer, am Abend noch eine Schokolade, Frühstück sehr lecker.