Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 35 reviews.
Marius
Germany · Couple · May 2026
“Great facilities for an affordable price, but could be kept a bit better (e.g., smell of rooms very chemical)”
+A lot of space and great facilities. Very good value for money.
−Smell was very chemical and the room had no windows with daylight (we were in the bottom floor).
Alejandro
Mexico · Couple · April 2026
“Nice”
+The room isn’t very large, but it’s thoughtfully designed so it doesn’t feel cramped at all. It has all the facilities you might need for a comfortable stay. The location is a big highlight - right in the city center, within walking distance to most attractions, and surrounded by plenty of restaurants.
−One downside is that the soundproofing isn’t great, so noise from other guests can be noticeable. During our stay, there was a guest playing very loud music, which was quite disruptive. However, once we contacted the staff, they handled the situation immediately and asked the guest to turn it off. The staff were incredibly helpful and responsive, which we really appreciated
Andrew
United Kingdom · Couple · March 2026
“Good base in Palenque”
+Having a mini apartment gave us more space than a normal hotel room. The bed was comfy and the shower good. Didn't try the TV. We liked the location near the park and only 10 minutes walk from the bus station. Plenty of cafes and restaurants nearby. Less touristy than La Canada.
−The wi fi was a bit patchy. Usually fine in the living room. A first world problem! Some bed side lights would be useful.
Lívia
Hungary · Couple · March 2026
+Nice decoration, good location, easy check in, easy parking, good WiFi.
−Something smelled very bad (some kind of detergent I think) and the water heater was noisy.
Ramón
Mexico · Solo · August 2026
+La ubicación
Itzel Navani
Mexico · Family · June 2026
“Buena”
+El lugar es muy amplio, tiene varias amenidades y es muy bonito
−No tiene ascensor y no se hace limpieza de habitacion durante la estancia
Camilla Francesca
Italy · Solo · May 2026
−Hotel terrible. Nuestro cuarto estaba abajo, al lado de la recepción y todo el mundo podía ver adentro de las ventanas en cualquier momento, en el cuarto y en la cocina. No muy limpio y olía muy feo. Personal muy ausente. No hay baño en la recepción. El último día pedimos como favor de dejar nuestras maletas en la recepción para una hora, salimos para comer y cuando regresamos estaban haciendo una obras de mantenimiento y la recepción estaba inundada con agua negra que salía del piso y nuestras maletas y sus contenidos estaban completamente mojados. No había nadie en la recepción, como siempre estaban tomando un café a la cafetería al lado, y entonces tuvimos que irnos de prisa con todas nuestras cosas mojadas. Pésimo servicio, pésima experiencia, el peor hotel donde hemos estado durante nuestro viaje en México.
Dolors
Spain · Couple · April 2026
“al ladito del parque central”
+el hotel está muy bien
−la calle es ruidosa, normal en el centro de la ciudad, las ventanas no evitan el ruido
Edgar Rafael
Argentina · Couple · March 2026
+Todo de primera: ubicacion, equipamiento, atencion, precio
−Un dia olvidaron ñimpiar la habitacion
Masao
Japan · Solo · March 2026
“ファミリー向け、長期向けホテルだった。一人旅弾丸旅行の旅行者には広すぎた。”
+清潔、広い、キッチン有り。
−エレベーターが無かった。