Hotel North Pole

Name: Hotel North Pole
Address: 449 N Santa Claus Lane, North Pole, 99705, US

8.9Very good176 reviewsSee rooms

Hotel

449 N Santa Claus Lane · North Pole

Facilities at a glance

Free Wi-Fi
Parking
Gym
Daily housekeeping
Family rooms
Elevator

About this place

Hotel North Pole is located in the heart of North Pole, Alaska, within walking distance of Pagoda, Saigon Garden, Safeway and the world famous Santa Claus House, and conveniently 15 minutes from both Fort Wainwright Army Base and Eielson Air Force Base. The hotel has 70 smoke-free rooms and free WiFi. Stays include a very filling complimentary continental breakfast, access to the gym and business center, and fresh cookies baked daily, ready to serve at 5:30 AM. Guest rooms feature one or two queen-sized beds with a microwave, coffee pot, mini fridge and TV, plus handicap accessible rooms. Fully equipped, apartment-style extended stay suites offer a dining area and cooking space for longer stays. A year-round Santa Suite is available, and guests can inquire about the Santa Experience.

Choose your room

Pick check-in and check-out to see live room prices.

13 room types

Choose your room
Room type	Guests	Show prices
Mini Suite with Two Queen Beds 33 m²2 × Queen bed	Sleeps 4	Show prices
Two-Bedroom Suite 58 m²2 × Queen bed	Sleeps 4	Show prices
Queen Room with Two Queen Beds - Disability Access 33 m²2 × Queen bed	Sleeps 4	Show prices
Mini Suite 33 m²Queen bed	Sleeps 2	Show prices
Double Extended Stay Suite 2 × Queen bed	Sleeps 4	Show prices
Superior Suite, 1 Queen Bed Queen bed	Sleeps 3	Show prices
Santa Suite 2 × Queen bed	Sleeps 4	Show prices
Handicap Accessible Queen Room Queen bed	Sleeps 3	Show prices
Extended Stay Suite Queen bed	Sleeps 3	Show prices
One-Bedroom Suite Queen bed	Sleeps 2	Show prices
Deluxe Mini Suite Queen bed	Sleeps 2	Show prices
Deluxe Queen Suite Queen bed	Sleeps 2	Show prices
Queen Room Queen bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

General

Pets allowed
Non-smoking rooms

Location

Address
449 N Santa Claus Lane, North Pole, 99705, United States
3.4 km from the center of North Pole

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

8.9176 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 176 reviews.

Cleanliness9.0

Service8.0

Location9.5

Room quality8.0

Amenities8.5

Value for money8.2

Food and drink9.2

Fabrizio
United States · Family · July 2026
9.0
“Great staff, good breakfast, close to Fairbanks, not far from Chena Hot Springs.”
+The staff was very friendly. I left a bathing suit in the room and they called me to let me know and said they would mail it to me. The breakfast was very good, enjoyed the coffee. The location is good, near Safeway and Starbucks and restaurants as well as Santa Claus Lane. The room was spacious and it had a kitchenette which was nice. The price was fair for a last minute booking. We drove to Chena Hot Springs which was a straight shot from the North Pole. Highly recommend the hot springs. Hotel is also close to Fairbanks.
−The hotel is a little dated. The rooms were very plain. The view from the room was the parking lot. I didn't like the smell of the air freshener, kind of like a nauseating Febreze. It would be better if it smelled like Christmas.
Gene
United States · Couple · July 2026
9.0
“Clean and quiet.”
+Nice clean hotel.
−Didn't live up to being hotel north pole. All the pics show it decorated for Christmas. When you arrive and the only thing Christmas is a few figurines around the fireplace it's kind of a let down. That was the main reason we chose this location.
Myndi
United States · Family · July 2026
7.0
“Too expensive to be ran out of there before our time was up. Won’t be back!”
+Location was great!
−Had a great check in experience with the braided beard guy (native Texan like us). I can’t say the same for the short dark haired guy this morning. My reservation stated check out time is 11:00 am. At 10:40 am we were gathering our things to leave and we hear someone beating on the door. I said someone’s in here, mind you I had the do not disturb sign out on the door as well. All of the sudden the front desk guy opens the door to our room and yells you have 15 minutes to leave. My 17 yr old daughter and 19 yr old son were in the room with me and any one of us could have been changing clothes. I was so in shock that I had the kids gather our luggage and take it to the car. I approached the guy at the front desk at 10:47 and asked him what time checkout was and he said 11:00 am. I asked him why he opened the door to our room and he said it’s the hotel’s policy. He said he called us on the room phone twice and because we didn’t answer he came up to enforce the check out time. I told him our phone never rang and he said that’s not his problem it’s the policy. I told him my concern that any one of us could have been changing, especially my daughter and that it was 10:40 am. He yelled if
JOY
United Kingdom · Family · June 2026
10.0
+Pretty good all round. Pricey but then Alaska accommodation tended to be expensive.
Emma
United States · Solo · June 2026
9.0
“Lovely hotel”
+Lovely little hotel. Lots of communal lounge nooks and a decent breakfast.
−More patio furniture in the summer would be nice when the sun is bright on the one side of the building.
mary hazel
United Kingdom · Couple · May 2026
7.0
“In a car park”
+Friendly staff
−Everything was disposable, cups, plates, loads of plastic and no signs of recycling
deborah
United States · Couple · March 2026
8.0
−Bed was way too hard
Darren Rafael
United States · Solo · February 2026
10.0
+Staff
−N/a
Britt
United States · Couple · January 2026
8.0
“The hotel was beautiful, the staff was nice, the breakfast was good”
+The breakfast variety was good.
−The price.
cherry
Philippines · Couple · December 2025
8.0
+Close to everything

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 11:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

13 room types

Mini Suite with Two Queen Beds

Two-Bedroom Suite

Queen Room with Two Queen Beds - Disability Access

Mini Suite

Double Extended Stay Suite

Superior Suite, 1 Queen Bed

Santa Suite

Handicap Accessible Queen Room

Extended Stay Suite

One-Bedroom Suite

Deluxe Mini Suite

Deluxe Queen Suite

Queen Room

What this place offers

Internet

Parking

Pool & wellness

Services

Family

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews