Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
LorenzoBandini
Solo · March 2026
“The worst hotel I’ve ever stayed at in my life”
+This is the worst hotel I’ve ever stayed at in my life. I made a huge mistake not checking Tripadvisor before I booked this hotel. There are two music clubs on the first floor of this hotel play music until 2 AM. On a Tuesday. My room was on the second floor, which meant it might as well have been right in the club. If you plan on staying in this hotel and getting sleep… Which is generally a reasonable expectation at a hotel… forget about it. Staying here was a huge rip off.
krauser848
Family · December 2025
“An historic landmark but way overpriced”
+It's a beautiful old building, built in 1926 and the location in historic downtown is great. That's where the positives end, for us. They put us in a room that measured about 12 X 15. The closet was as wide as Rob's suitcase and about 4 feet tall. The bathroom was about the size of a broom closet. We had to sit on the bed to watch the little TV. The water just trickled out of the faucet and the baseboard electric heat barely worked. This is important when it's 20F outside. Our room was freezing. We had to request extra blankets to try to get warm for the night. There were 4 electrical outlets, one behind the bed. They were too loose to keep anything plugged in so our phones and little speaker ran out of juice and our laptops were borderline. We were supposed to stay 4 nights but were so frustrated we checked out in the morning after one night. While I understand that the hotel is old, an historic landmark and all, the poor accommodations certainly did not justify the high price we were charged plus $25/night to park in the tiny little parking lot. Fortunately, we were reimbursed after checking out 3 nights early.
Cruiser24691086054
Family · December 2025
“This hotel sucks”
+Loud, no parking and no help from staff. All around terrible. Staff couldn't care less that streets around s hotel were closed and guests were not informed
azole99
Family · December 2025
“Do not stay at this hotel.”
+Not a place for families. Nobody at the front desk could care less about what you have to say. If you stay on the lower floors, you will feel like you are in a club. "Management" cannot do anything. Please do not give this place your time and money.
galucas
Group of friends · November 2025
“Not the cleanest”
+Super cute historic hotel in a great location to downtown Flagstaff with a great bar. The downfall was the cleanliness. The bathroom had a bunch of hair on the floor in the tub when we arrived. In addition, the front desk staff initially gave us a room that was already occupied! Imagine our surprise to open the door to the lights on and other people's things in the room! The room was also a bit noisy as you could hear the street traffic, so ear plugs are a must!
112lillianm
Family · October 2025
“Greta hotel to visit”
+Very charming historic hotel in Flagstaff! If you love places with character and history, don’t skip this hotel. It’s full of charm , you can almost smell the history (in the best way! 😂). The old wood has that classic vintage scent that adds to the atmosphere. The rooms are cozy and comfortable, and the location couldn’t be better , right in the heart of everything. A perfect spot to experience Flagstaff’s historic vibe.
karenwise3232
Family · October 2025
“Zero star hotel in Flagstaff”
+If I could give it zero stars I would. Beautiful old hotel located in downtown Flagstaff proximal to restaurants and shops. That’s where the good review ends. Hotel was dirty, smelled like smoke and must, key cards didn’t work, and bathroom sink ran at a trickle. What was even more disappointing was that the staff was unresponsive. I attempted to speak to a manager in person and via phone. I made several phone calls after my stay, left messages and sent emails. No response at all. I would NOT recommend this hotel. For the price of the rooms it is not worth it.
+No A/C in any room. Had large rave party in there large bar disco. People brought in their own large speakers. Nobody in motel could sleep till after 3am. Whole hotel loud music and thumping base music
“Great location!”
+It’s an older hotel; but, it was fine! Saturday night noise from downstairs was pretty loud even being on the 4th floor. The location was great for exploring town. Parking is first come, first served and not much of it.
+great area. terribly loud hotel. your bed is right by the door and it’s above a bar with open hallways and stairwells. people yelling all night. plus the staff walks in on you an hour before checkout.