Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 84 reviews.
Tobias
Norway · Family · October 2026
+The room was, the onsen old but consisting of several pools.
Jimmy
Thailand · Family · April 2026
+The room is clean and tidy, very comfortable to live.
−The location is very far from the city, kind of middle in nowhere. Cannot order food, it has to be reserved in advance only. There's no private bathroom in the bed room am ok but some aren't used to be with public bathroom)..There's no elevator which is difficult for old people because we are traveling with old person. That should be some sign English in onsen room because some people maybe not figure it out what some rooms are such as steam and sauna room.
Pam
Canada · Family · March 2026
“Do not recommend. They should not have an option without meal service as it’s very remote”
+Onsen
−No facilities for brining own food We had to ask for chopsticks and it was a hassle. This was our worst stay in Japan
Marilyn
Canada · Couple · March 2026
“An oasis in Japan.”
+Hotel Miki is a gem! It is located within a nature reserve and sits above the quaint village of Maize. We loved the quiet of the surrounding environment. It is a wonderful break from the rigours of daily life and travel. We stayed 3 days and did not want to leave. The variety of onsens is spectacular and the traditional meals are outstanding. Be sure to ask about their shuttle if you do not have your own car.
−The hotel should give travellers who use public transit specific information on the best way to get to their points of shuttle pick up. We went to the tourist information in Gero and they helped us contact the property. After that, the staff were great in organizing shuttles for us.
Georgia
United Kingdom · Couple · March 2026
“Lovely hotel but a few issue to be aware of.”
+Overall the hotel is lovely! It is very remote which is what we were looking for. The views were amazing and the rooms very clean. We had a traditional Japanese room which was lovely but the futons weren’t very comfortable so we doubled up. The staff are lovely, they don’t speak very good English but try very hard.
−There were a few issues which I wish we had known before hand. Firstly, we had been travelling all day and wanted to eat at the restaurant to be told in check in that we couldn’t eat at the restaurant, there was nothing near by and we could buy a pot noodle from their shop. Had we known this, we would have booked well in advance. The last thing we wanted was to get back in the car. However, we found a lovely restaurant in Gero. We were lucky that we had the car. Secondly, I knew I couldn’t use the Onsen because of my two tiny tattoos, which wasn’t an issue because I wasn’t there for the Onsen and had no intention of using it. However, as the room does not have a shower, this also meant I wasn’t not able to have a shower or wash at the end of a long day. Finally, on check out we was charges ¥700. When we asked what for we were told it was for the Onsen. We explained we had not used the Onsen and were the told it was for staying the night. We paid the fee as we are not people to make a fuss however, this fee was never explained to us either on booking.com or by the hotel on check in or on information provided. We had a nice stay but would on reflection we would have probably gone els
Yuen Ying
Hong Kong SAR China · Group of friends · March 2026
+The hot spring are very nice and the food is surprisingly good. The staff are very helpful as our flight delayed and the staff replied message timely which made our trip went smoothly.
−The location is somehow far away.
Paul
France · Couple · October 2026
+Personnel très serviable Onsen incroyable, équipements diversifiés
下井
Japan · Solo · October 2026
+受付スタッフの対応がよかったです。 ご飯が美味しかったです。朝食は満足できました。
−建物が古いせいか、部屋までの廊下が長く、食堂やお風呂が遠かったです。 食事は夕食がいまいちでした。特に天ぷらが残念でした。衣がボタっとした感じでした。
北村
Japan · Couple · August 2026
“やっぱりロケーションとお風呂が最高！”
+ロケーションとお風呂が良かった。
−朝食を期待し過ぎてしまいました💧
てんさい
Japan · Solo · August 2026
+車いす対応など事前に電話で確認したら、とても丁寧に対応してくれました。 親戚一同での旅行で色々事情があることを説明すると、食事場所の配慮もしていただきました。