Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 32 reviews.
saona4me
Group of friends · June 2026
“No pool in use, needs updating and a very poor breakfast.”
+Upon arrival. I asked where the pool was situated. The guy on reception said “no pool”. My friend and I booked through Exoticca (don’t book a holiday with them btw they’re shockingly bad, see reviews). Exoticca showed a beautiful pool out of the 3 photographs for this hotel. I found the pool in a tatty overgrown garden area. Sure enough, there it was, except it was empty and dirty. My friend had to change her room. Mine was ok apart from the balcony you couldn’t really go on to as it was overgrown with trees. Be warned the tiled floors in the bedroom and bathroom are dangerously slippery dry, a skid pan when wet. The breakfast was horrendous. Boiled eggs, dried up horrible bread, a little bit of fruit and pretty much a couple of cereals. The worst breakfast selection I’ve had in my 40 years of visiting many hotels including those in third world countries. To add insult to injury it seemed because of the price it was more a hostel than a hotel. Two huge buses arrived and filled the rooms with teenagers who were running around after midnight banging doors, squealing and acting out of control, not a teacher/supervisor in sight. We had to be up at very early for the long drive/bus/trai
J181FYnatashap
Couple · September 2025
“Fine but needs improvement.”
+Hotel was okay. They initially put us in a room with no window so asked to move. Breakfast was pretty poor. Decor needs updating.
370luzmilac
Family · July 2025
“Excelente trato con todo el personal y buen servicio , delicioso café y saludable desayuno típico Peruano con todo fresc”
+Clean rooms every day and replace the toilet papers, excellent people I promise to come back soon with the family and friends
bryand312
Couple · June 2025
“Cold and Noisy”
+We stayed at Hotel Mabey as part of an Exoticca package. Unfortunately, this hotel was well below our expectations. The showers were lukewarm at best, so we had to minimize our time in the water so that we don't freeze. The breakfast was OK in that they had the basics, but they don't refresh it very often. The coffee would have grounds in every cup and was quite bitter, and the eggs were sometimes cold. One of the cereals had become glued into a solid lump due to the humidity. The room itself had little sound proofing so you could hear everyone from different directions, this is compounded by the fact that the bathrooms all vent to a central shaft, so you can easily hear the bathrooms on different levels. Overall I would not recommend staying here.
Amanda
United States · Couple · April 2025
“Would not stay here again”
+The location close to the train station
−Rooms and bathroom were dirty, no hot water, very noisy.
debbie4819
Group of friends · January 2025
“Pleasant Staff”
+We are 2 Canadian female friends who stayed 4 nights - booked through Exoticca. Our 1st day we were dropped off at hotel by Exoticca Rep late afternoon and we checked in. The hotel is located in an "industrial" area. ie: area where cars are fixed, windshields replaced etc.... The hotel offers a very poor breakfast (our opinion! )... toast and strawberry jam was what we had. There was dry cereal, "kinda" scrambled eggs, pieces of sausage/hotdogs (?), ham/cheese slices and thick coffee. The Hotel has no restaurant. Reception suggested a very nice restaurant 5 blocks away that we walked to, La Quinta. This restaurant area was very nice and a few more blocks was the square and other restaurants. Also the Textile factory and market was close to restaurant. Overview of hotel: As 2 females, we never felt unsafe but felt a solo female might. There were no restaurants close by...10 to 15 minute walk. Breakfast was unsatisfactory. Room 5/10. Heaters in room. Hot water. The hotel room was "comfortable" and made up daily. Elevator. Staff helpful. Very old hotel but most areas were maintained. Reception area dark and chilly....
G9339VWnickb
Group of friends · December 2024
“Average and not in a great area”
+Hotel is located about a 20 minute walk through some unpleasant streets from the main centre, but not in a great location, as it’s on a main road and surrounded by small hut style car repair shops. So throughout the night, you will get trucks and as it sits close to a junction, cars and motor bikes that constantly sound there horn. There are also a number of dogs, that I assume guard the shops, so they bark throughout the night. Our room was located on the 5th floor at the front, so we had the worst of it. The rooms were large and there were 2 double beds, but the shower could only accommodate 1 and a half showers, so whoever goes second, gets a running hot and cold shower. Opening the window can be a little unpleasant, as it’s smells and it’s dusty from the road. The breakfast room on the 6th floor, has a small toaster machine and there’s some fresh fruit available. There was no cold milk, so the cereal on offer was avoided. Apart from that, there was little else. As we were travelling early to Machu Picchu, we did request a 4am alarm call from reception, but sadly this wasn’t forthcoming. Fortunately we had set alarms ourselves as a back up. When we ventured downstairs to exit, t
CummingDubai
Solo · December 2024
“Hotel pretty tired and dated”
+Hotel is located about a 20 minute walk from the city centre in a fairly uninspiring area. Room was adequate. Bed had 4 heavy old blankets on it. Shower was not great with the temperature varying. Breakfast was pretty limited. Cereals laid out but no cold milk to put on them. Stayed as ,part of a tour group and not sure of hotel prices in Cusco but would avoid this hotel if visiting Cusco unless it was significantly cheaper than other hotels.
B7333YUjanetl
Group of friends · September 2024
“Poorly maintained hotel in sketchy area”
+Room smelled very bad and bathroom was not very clean. No fresh air ventilation as the only window opened into an enclosed fire escape. Poorly maintained (holes in walls, leaking water). Located amongst car parts and repair shops. Noisy. Some rooms were better than mine but it’s the luck of the draw whether you get a decent room or a crappy one. The restaurant was only open for breakfast and the bar was closed. Nearest eating places were several blocks away. Completely different from the Mabey hotel in Uribamba which was very pleasant. I stayed with an Exoticca tour group and several others in the group had similar experiences.
GrandTour02162830617
Family · September 2024
“Hotel assigned to us by Exocttia”
+Hotel is located in the commercial industrial section of Cusco, a few blocks from the Main Street. We were assigned a room on the 7th floor, the elevator only go’s to the 6th floor. Had to sleep our bags up the stairs the rest of the way at 11,000 ft. Elevation. Shower tub did Not have a shower curtain! Rooms have no ventilation only space heaters, and opening a window only allows in sewage smell. Included breakfast was marginal at best. This was a hotel assigned by Exocctia on our MachuPicchu trip! I’m sure backpackers and totally budget mined travelers would find this place acceptable. But buying a complete tour with Exoccita. This was unacceptable!