Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Marcos
United States · Solo · October 2026
+Great location. It’s a short walking distance from all main things. The staff was very welcoming and attentive. Breakfast was good. Rooms and hotel was clean.
Andrea
Switzerland · Solo · October 2026
“A welcoming hotel with a unique character and a great location”
+I really enjoyed my stay at this hotel. It has a unique character and a welcoming atmosphere, and the staff were friendly. The location is excellent, just a few minutes’ walk from the city centre and only steps away from Baščaršija Square and the tram stop of the same name. The room was quiet and the bed was comfortable.
−The room was in the attic and had a skylight that couldn’t be fully blacked out. This wasn’t an issue for me, but if you need complete darkness to sleep, it might not be the right room for you. I would also have appreciated having a glass or cup in the room.
Shaun
United Kingdom · Solo · October 2026
“A delightful, cosy hotel.”
+The two young ladies who were on reception during my stay, and served breakfast, we both absolutely lovely. Very welcoming and very helpful. The breakfast selection was extensive and delicious. It's a lovely cosy hotel, right in the heart of Old Town Sarajevo.
−Nothing.
Maria
Romania · Solo · October 2026
“Short stay in the center of Sarajevo”
+A very convenient hotel, in Sarajevo center. Close to main attraction in Sarajevo. Full of restaurants in the neighborhood. The reception staff were very attentive and lovely.
Freire
Portugal · Solo · October 2026
“Great stay”
+Very friendly staff, clean and confort room.
−The breakfast starts at 8am, which is the time many tours start. Consider review.
Aleksandra
Poland · Couple · October 2026
“I wouldn't come back, poor value for money”
+The hotel location was really good.
−- The mold was over the whole bathroom. Not just in the shower. On the walls, on the ceiling, god knows where else, probably everywhere. I consider this as biohazard. We both experienced a terrible runny nose when staying at the hotel. See the pics for yourselves. - The whole room was dirty and dusty. As we didn’t have any surfaces to place our things on besides the coffee table, we wanted to use the window sills. I wiped them with wet tissues, and they were basically black. They haven’t been cleaned for weeks… - The bedsheets were dirty - stained. The second set we were offered was also dirty, with visible stains. - For the four days we stayed at the hotel, the room wasn’t cleaned, even though we left the sign saying “Please clean my room” on the doorknob. - In the room there was no place to put your things, no bedside tables, no shelves. - The main light in our room wasn’t working. We were told by the manager that she is aware of that, and that we can use the bedside lamp. She didn’t even mentioned that they would try to fix it. - The shower was clogged, and the water didn’t run off. We have show it to the staff, and the lady came to our room to observe the little swimming pool d
Christina
Croatia · Solo · October 2026
“Great location. Close parking. Comfortable beds. Friendly staff.”
+Great location. Close parking. Good price. Nice hot shower.
−The room was small. To turn on and off the lights I had to crawl on the bed. Also my room was on the first floor and the entrance to the hotel door was rather loud.
Marina
Austria · Couple · October 2026
+Za svaku preporuku.Jedan od ljepših objekata u kojima sam bila. Lokacija samo nekoliko metara udaljena od srca Baščaršije,a opet tiha i mirna.U neposrednoj blizini svega.Osoblje je preljubazno,sobe preslatke,a možete imati i doručak u predivnom ambijentu.Svaka pohvala osoblju koje je dalo sve od sebe da nam boravak u hotelu bude ugodan.Svaku zamolbu su rješavali bez problema i uz osmijeh.Također mogu naglasiti da je i osoblje, pogotovo cura koja nas je dočekala, najljubaznije koje sam do sad na svojim putovanjima srela.
−Malo lošiji signal za wi-fi u sobi 10.Ne znam da li je to tehnički problem ili bi bio rješiv da smo se obratili osoblju,ali kako smo imali svoj internet nismo im se obraćali zbog toga. Važno za svakoga kome treba taxi: To nije kritika za hotel direktno nego za naručeni transfer od hotela do aerodroma. Djevojka s recepcije je obavijestila njihov transer na vrijeme,dva dana ranije,da nam treba prijevoz u 3:30 ujutro na aerodrom.Također mi je dala i broj telefona transfera u slučaju da ne dođe na vrijeme i pristup recepciji u te sitne sate i njihovom fiksnom telefonu i od srca joj na tome zahvaljujem.Rekla mi je da se ne brinem,da je osoba pouzdana i da će doći 5 minuta ranije ispred hotela. Međutim,osoba nije ni malo pouzdana. Nije se pojavila,ni odgovorila ni na poruke ni na pozive. Javila se večer ranije da ima obavijest da nam treba prijevoz u 3:30 sljedeće jutro,ali je poruka poslana u skoro 23h (tko šalje poruke u to doba, pogotovo osobama koje se moraju probuditi u 2:30). Ponovo se javila u 4:30 rekavši da je mislila da je transfer u 4:30. ??? Na sreću je taxi stajalište u blizini,samo 50tak metara udaljenosti od hotela i uspjeli smo ulovili jedini taxi,koji nas je odveo do aer
Werner
Switzerland · Couple · October 2026
“Sarajevo ist für einen Kurztrip gut.”
+Das Personal war freundlich und die bestellten Fahrer, hatten zu Beginn noch funktioniert. Die Lage in der Altstadt ist gut gelegen und auch ruhig in der Nacht.
−Wir hatten einen frühen Rückflug und ich wollte am frühen morgen vor der Abreise Duschen. Leider hat das nicht funktioniert, weil keine Wasser vorhanden war. Der bestellte Fahrer vor dem Hotel, hätte uns um 04.45h abholen und zum Flughafen bringen sollen. Dies hat überhaupt nicht geklappt.
Johannes
Austria · Couple · October 2026
“Wir waren zufrieden, der Preis absolut OK für die super Lage, wir kommen wieder.”
+Klein, gemütlich, direkt am Basar!
−Es war alles in Ordnung und hat meine Erwartungen erfüllt. Die Armaturen im Bad, Dusche und Waschbecken gehören repariert, bzw. ausgetauscht.