Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Samid Jafarov
Azerbaijan · Couple · November 2025
“The location is excellent, but the cleaning, maintenance, and noise insulation need improvement.”
+The hotel has a very good location, close to main attractions. It’s convenient for exploring the area.
−There were several issues that affected my stay. The room was not properly cleaned, with smashed mosquitoes on the walls and ceiling. There was no hot water in the bathroom, even after waiting for 10 minutes as instructed. In addition, the surroundings were quite noisy, making it hard to rest.
John
United States · Couple · October 2025
“Very disappointed”
+Location
−Very dated needing a lot of work. Walls needed painting, furniture upholstery was stained, had issues opening the door to get in to the room. Commode seat was broken. Sink took a long time to drain. The drain in the shower popped out. Curtain wasn’t big enough to cover the window so no real privacy! No one responded to our calls or text regarding the lock on the door.
Lori
United States · Couple · September 2025
“Not recommending this place.”
+The location was ok - close to train station and away from the crowds at Piazza San Marco.
−The air conditioner didn't work well. It was very uncomfortable sleeping. The bathroom sink did not completely shut off. The shower was usable but broken. The staff did not seem to want to help us when we messaged them about these things. Not an impressive entrance and common area.
Anass
Morocco · Family · September 2025
“Nice stay, good value, but no hot water.”
+Location and balcony
−No hot water
Shufeng
United States · Couple · September 2025
“I like it in general”
+Staff response quickly but if on site would be much better!
−OK, need hot water
Debbie
Spain · Couple · September 2025
“Very disappointing accommodation”
−Entrance was dirty and the stairs are positive dangerous. There's was no hot water on arrival, although this was remedied the following day. However, the towels from the last guests were still drapped over the shower door. The cleaner was due to come in the following day, but when we arrived back the beds were still unmade, the old towels were still there and the floors had not been cleaned, evidence by large dead daddy loglegs still where it was when we went out
Maria
Italy · Family · November 2025
+Niente
−Tutto orribile . All'arrivo non rispondeva nessuno al citofono ,dopo chiamate insistenti ci hanno risposto al telefono . Ci ha accolto una ragazza che non sapeva neanche l'italiano,che non ci ha spiegato nulla e ci ha consegnato semplicemente le chiavi di una catapecchia. PUZZA DI MUZZA E MACCHIE DI UMIDITÀ OVUNQUE! Entrati nella camera sembrava un incubo affaccio su delle erbacce senza zanzariere , pareti sporche,dove doveva esserci il buco dell'aria condizionata erano presenti degli stracci sporchi .. copriletto singolo per letto matrimoniale ...armadio che rotto che sembrava cadere a pezzi..phon con fili scoperti e pericolosissimo..rubinetteria zeppo di calcare . Chiamato la titolare dopo varie chiamate senza risposta ci ha fatto cambiare stanza...dopo 30 Min ad aspettare la ragazza che puliva l'altra stanza non è cambiato nulla..camera uguale a quella di prima. Abbiamo richiesto il rimborso con l'aiuto di booking abbiamo solo ricevuto 108 euro a fronte dei 220 euro . Abbiamo assolutamente cambiato subito "l'hotel".DA CHIUDERE !!!!!! Io sono stata proprietaria per 5 anni di un bed and breakfast e so perfettamente come si gestisce una struttura ..cosa che dovrebbero imparare anch
Marc en Karin
Belgium · Couple · November 2025
+Locatie
−De kamer: geen TV zoals in de omschrijving staat. + We hadden geboekt met diner en restaurant is al meer dan 1 jaar toe. Dus geen diner gekregen en ontbijten kan je ook niet. We hebben geen personeel gezien. Enkel sms gekregen met pincode om binnen te kunnen en kamernummer en wificode. Volgens ons hebben we een andere kamer gekregen dan waarvoor we betaald hebben. Voor diner hebben we ook betaald en zijn nog ergens anders moeten gaan eten en hebben daar nog eens betaald voor diner.
Maribel
Spain · Couple · November 2025
“Mala”
+La ubicación
−Estaba muy mala condicionado,
Juergen
Germany · Couple · October 2025
“Dringend abzuraten”
+Lage
−Völlig abgewirtschaftet