Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Erik
Netherlands · Couple · August 2025
10.0“Feels like home”
+Lovely house filled with art. Each room is unique. Very helpful and friendly staff. Home made breakfast. On premise parking, granny charger for your electric car. Central location.
Daniel
Australia · Couple · July 2025
10.0“Beautiful heritage home with an amazing host”
+This place is a lovely mansion surrounded by peaceful gardens and is a short walk to the major champagnes houses or the town centre. The host is welcoming and lovely, the rooms are comfortable and spacious and the breakfast provides a delicious array of fruits, French delicacies and freshly baked rolls. A romantic getaway that will be much better for your marriage than a Coldplay concert…
−This is a heritage home so don’t expect new facilities, but is lovely, comfortable the service is impeccable
Anonymous
United Kingdom · Couple · July 2025
8.0“Very good”
Claire
United Kingdom · Couple · July 2025
7.0“Brilliant location, friendly host, clean and comfortable. Pricey but understandable given the house and location”
+Fabulous chateau type property. Very beautiful and atmospheric. Loved staying there.
Anonymous
United Kingdom · Couple · July 2025
8.0“Very good”
+Staff, Building, History
−Bed too soft and uncomfortable for two
Matt
United Kingdom · Couple · July 2025
9.0“Superb”
Nigel
United Kingdom · Couple · July 2025
8.0“Friendly hotel in a lovely house a short walk from the centre of this famous Champagne town.”
+We had the optional breakfast each day as the hotel is a walk away from the centre of the town (although it's a fairly short walk) and being in the hotel was more convenient. The breakfast was good quality although there is no cooked breakfast option. The location of the hotel is good being about 10/15m away from the centre of town including the Avenue de Champagne. East access to nearby wine villages and towns including Reims to where there is a good train service with the station in Epernay being only 15/20m walk. The fact that the hotel has its own parking is a main attraction. The gates are closed when staff aren't present so it's secure. The staff were extremely friendly and helpful.
−We noted when booking that there is no air conditioning in the hotel which we were worried might be an issue. However, despite the hot weather during our stay our room was fine. This may have been because we got the morning rather than afternoon sun. There was a fan which we used on one day and we didn't need more. There is no bar or restaurant (other then the breakfast room) but you know that when you book and the town is near with plenty of options (although during the summer it's advisable to book in advance for the more popular restaurants as they get booked up). There is no restriction on bringing your own food and drink back and there is some seating in the garden to enjoy.
Catriona
United Kingdom · Couple · July 2025
3.0“I would not choose to stay here again and would not recommend it.”
+Location is good. Parking off street is good - but low ground clearance cars struggle to get in and out over uneven surface at entrance.
−No English spoken by lady at check in. Not made to feel welcome. The bedroom has no bedside tables and few sockets to plug into and all inconveniently placed. No air conditioning. No showers screen or curtain so taking a shower inevitably means soaking the bathroom. Breakfast - nothing offered cooked but continental options were adequate. Beware of being charged by hotel if you’ve already paid for the reservation. I spotted the error when the lady tried to charge us at reception. She blamed her colleague.
Heidi
United Kingdom · Family · July 2025
8.0“Very comfortable and friendly stay within walking distance of champagne houses. Parking easy.”
+Continental breakfast offered for 18 euros. Fresh produce, and friendly atmosphere.
−n/a
Sandinshoes
Belgium · Group of friends · July 2025
8.0“ValerThe welcome from Valerie could not have been warmer or more helpful. Apologies your name right!”
+Decor - original art! Period pieces! Books in room! Excellent bathroom towels and nice amenities. Quiet surroundings. Big trees on property.
−I would have preferred a fan to the chiller that I didn't know how to use. (3rd floor room). If the garden were a bit more cared for, this would be a jewel. Short walk to town but immediate neighborhood hardscaped and industrial.