Hotel Las Garzas

Name: Hotel Las Garzas
Address: 742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336, Progreso, 97336, MX

4.0Fair5 reviewsSee rooms

Hotel

742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336

Facilities at a glance

Parking
Breakfast
Accessible
Terrace

About this place

Relax by the Outdoor Pool or Terrace and enjoy the beautiful garden view at Hotel Las Garzas. Delight in Delicious Meals at the on-site restaurant and kickstart your day with a delicious cooked-to-order breakfast. Convenient Amenities include air-conditioned guestrooms, rainfall showerheads in bathrooms, and free onsite parking. Come experience a comfortable stay at Hotel Las Garzas, ideally located in Progreso (Chelem) and within easy reach of popular attractions. Book now for a memorable getaway.

Choose your room

Pick check-in and check-out to see live room prices.

2 room types

Choose your room
Room type	Guests	Show prices
Standard Room, 2 Double Beds 15 m²2 × Double bed	Sleeps 4	Show prices
Superior Room 26 m²King bed	Sleeps 2	Show prices

What this place offers

Parking

Food & drink

Breakfast

Accessibility

Accessible

Outdoor

Garden
Terrace

Location

Address
742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336, Mexico
10 km from the center of Progreso

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

4.05 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 5 reviews.

Verified traveler
Family · January 2021
4.0
+Customer service counts: The hotel contacted me (WhatsApp) to say that the rate I booked was too low, and they would not honor it. They said to contact OYO for any refund. I booked on Expedia (rate was the same on every booking website). Then, I received an email saying due to COVID, they were closing this hotel and offering me a stay at another OYO nearby. As a previous Airbnb host, and now a small business owner, the customer service was pretty appalling. If left us (driving to the hotel) to book another hotel, while we were charged by Expedia for the stay and 6 days later have not been refunded. As a business owner, I would have at least offered a solution instead of rudely informing the customer that the rate was too low and to seek a refund without any assistance. We ended up staying in 3 hotels the same week, all OYO, and have only great things to say. Now, we have rented a home near this hotel and pass by it almost daily. We can’t recommend it. I hope the $19 we paid for night helps the hotel during this difficult time... because for $20 they have means they not only lost a potential repeat customer, but a resident in the area who has many families members visit and has to s
Verified traveler
December 2020
2.0
+Tiene agua de mar en las salidas de los baños, que se supone debes de usar para bañarte y lavarte los dientes (qué no hicimos) al detectarlo, instalaciones antiguas y mal olor en los cuartos y pasillos
Patricia
September 2020
4.0
“DESCUIDADO Y VIEJO”
+Hoteles e instalaciones descuidadas y viejas (chapoteadero sucio), len la habitación que me dieron me avisaron que no llegaba el wifi, el baño y el caño apestaban horrible y las ventanas no abrían para poder orear el cuarto, no te dan control remoto del televisor (no vi television de todas maneras) pero al parecer debes de pagar o dejar un depósito por el mismo, encontré una cucaracha en el baño, tuve que tapar todas las coladeras para que no salieran más bichos y disminuyera el olor, el ventilador de techo demasiado ruidoso, estacionamiento gratis pero inseguro, las únicas dos cosas buenas de este hotel fue la ubicación y que el aire acondicionado funcionaba bien.
Jaime Luis
March 2020
6.0
“sin agua caliente”
+Mi experiencia únicamente fue desagradable el servicio de la regadera que no había agua caliente y llaves de lavabo y regadera en mal estado.
Verified traveler
Family · November 2019
4.0
+Way overpriced for basically an old and run down hotel. What I was told is there are really no good hotels in Chelem. I think I agree!

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

2 room types

Standard Room, 2 Double Beds

Superior Room

What this place offers

Parking

Food & drink

Accessibility

Outdoor

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews