Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 8 reviews.
Samad
United Arab Emirates · Family · May 2025
“An Apenzell Gem with Incredible views and Outstanding service”
+The best place to stay in Appenzell offers breathtaking views and feels straight out of a fairy tale. The hotel has been newly renovated and features an Italian restaurant downstairs, so you don't even need to drive into town. What impressed us the most about this hotel was not just the stay or the location, but the exceptional service we received. From the moment we arrived, Polina came out to help us with our luggage and stroller, even carrying our baby up to the third floor while we managed the rest of our things. When we requested hot water, she promptly brought us a kettle. She also provided berries for our baby, arranged our table for breakfast the next day, and even prepared apple puree for our little one. The list of her thoughtful assistance goes on. Whatever we needed, Polina was there to help. Throughout our trip in Switzerland, we had not encountered anyone as dedicated to caring for guests as she was. Polina also shared local attractions, food recommendations, and hiking tips with us, making my wife's time enjoyable as they discussed various topics. During checkout, she surprised us with a thoughtful souvenir. I highly recommend this hotel to families visiting Appenzel
Nico
Switzerland · Business trip · October 2024
“Friendly place in rural setting.”
+Friendliness of staff is excellent. The hotel is beautifully situated in a rural area. They are renovating, but they reckon with the guests. Food is good. Ample parking space. Personal touch.
−The restaurant is still old Swiss style and not renovated yet. Everything is sturdy, dark floor, old furniture. It is how you see it in many Swiss places: if it ain't broke, don't fix it. If they renovate it like the rooms, it will be super.
John
United States · Business trip · September 2024
“Exceptional”
+Honest review of a SOLO traveler without a car. The hotel is being renovated and they’re doing a wonderful job. The room was clean, the interior feels homely and the breakfast buffet has a good variety, but I LOVED the made-to-order bacon and eggs. What really makes this hotel shine though are the people who run it. When I booked this property, I made the mistake of not checking its location--you can’t reach it by bus or train. There is a local shuttle service that can take you to and from, however, their app is mediocre and you need to plan your rides ahead of time as it can take some time before a driver becomes available. Fortunately, I caught my error in time and reached out to the hotel for guidance. Jannine, from the hotel, scheduled for someone to pick me up at the trains station to take me to the hotel. I was extremely grateful for that service. Once I got to the hotel, I downloaded the app and got lucky with minimal wait times to go into town and to the gondolas around the area. Every interaction I had with the people at Hotel Kaubad was genuine and kind. Polina’s attention to detail and caring demeanor did not go unnoticed, and I am grateful for all of the effort you put
−Nothing.
Eduardo
Brazil · Couple · October 2026
“Ótima hospedagem e restaurante muito bom. Vc dorme e acorda ouvindo o som dos sinos das vacas e pássaros. Traz uma sensa”
+Limpeza, atendimento, estacionamento, restaurante e Chuveiro ótimos.
−Não tenho do que me queixar.
mina74
Switzerland · Couple · October 2026
“아늑하고 청결한 호텔”
+무엇보다 엄청난 청결과 아늑함, 화장실 창으로 보이는 풍경과 아늑한 실내가 너무 편안했다.
−날씨가 추워져서 멋진 테라스에서 맥주 한잔하기가 힘들었다.
Ingrid
Belgium · Couple · October 2026
“Zalig en rustig hotel waar je echt in de watten wordt gelegd!”
+Het ontbijt was enorm goed verzorgd. We erden door de eigenaar in de watten gelegd. 1 van de avonden konder we niet ter plaatse eten maar hij zorgde meteen voor een reservatie in een uitstekend restaurant vlakbij. De omgeving is zalig rustig, midden tussen de groene weiden. Het restaurant heeft een grote pizza oven en seveert zeer lekker eten
−Helemaal niets!
Roman
Switzerland · Solo · October 2026
“Zu empfehlen :)”
+Das Hotel Kaubad befindet sich an einer hervorragenden Lage mitten im Grünen, und trotzdem nahe am Dorf Appenzell. Hunde sind hier nicht nur erlaubt, sondern willkommen. Das Personal ist sehr freundlich und bemüht. Wir waren für 2 Nächte im Apartment im Gebäude neben dem grossen, alten Haus. Das Apartment war sehr gross und schön eingerichtet. Wir haben unseren Aufenthalt unglaublich genossen und werden bestimmt wieder kommen. À propos: die Pizza und der Apéro im hoteleigenen Restaurant sind top!
−Es hatte zu viele Fliegen im Restaurant.
Herbert
Switzerland · Solo · October 2026
+Sehr nettes, zuvorkommendes Personal. Grosses, sauberes Zimmer.
−Abgelegene Lokalität (gehört zu einem Bad...). Keine Sender am Fernseher..