Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 62 reviews.
Omar
Mexico · Family · October 2026
“Need to improve customer service”
+Confortable room
−No English speaking in reception, they try to force you to pay in cash when they have available payment via Card
Jason
United Kingdom · Solo · October 2026
“Amazing property”
+Its so impressive as soon as you walked through the door I wasn't expecting it for the money and or room had bath and shower such a big bathroom with two sinks and the staff are just amazing and always there
−I haven't found anything because if you need it you only have to ask and its sorted straight away
Ronnin
Croatia · Solo · August 2026
“Large clean and tidy room in a quiet hotel!”
+The hotel is in a quiet location, the rooms are large, clean and tidy.
−Poor lighting in the room!
Ronnin
Croatia · Solo · August 2026
“Large, neat, clean room in a quiet hotel”
+Quiet hotel with large spacious clean rooms!
−poor lighting in the room!
Sergio von Humboldt
Serbia · Solo · May 2026
+Hotel Joffre is located in the Boulevard Joffre, the heart of Toamasina city. It is a safe street, in which most of the best bars and resturants, as well as banks, small supermarkets, barbers, and fashion shops are located within walking distance. The main harbour of Madagascar is about 1 km away. So are the two central markets of Madagascar or Miami Beach complex. It is a well-managed hotel with friendly staff, and useful recommendations about the locations in the city can be obtained. The hotel´s exterior and interiors are in made in sort of retro-boutique or rather African-boutique stile, ornamented by local pieces of art-souvenirs. Rooms and bathrooms are large, in pleasant wooden material style, with a balcony, Air conditioner, fan, the safety box are available. TV has TV news channels in French and English. Internet is not perfect, but generally it works well. The hotel can arrange laundry. The Joffre Hotel was badly damaged at the ground floor and the roof by the cyclone in early 2026 - it is being renovated without any noise, and the damage does not affect the quality of the general impression of the hotel. A small key-holder with lemur picture was given to me upon arrival,
−The hotel has no elevator, the staff can help with the luggage if available. The water in the batroom was at times cold only, and a couple of times electricity cuts lasted for one hour or so. The restaurant of th hotel appeared closed temporarily. Payment for the room is in cash only, which is inconvenient. The worst thing for me in the hotel was the lighting in the room - very poorly lit room and bedside desks, it was very difficult to read at night - this is something that can be improved relatively easily.
Val
France · Family · November 2026
+Bien situé, aide à l'organisation des transferts, très sympa 😀
−Pas d'ascenseur, mais heureusement le personnel vous aide pour les bagages 😜
ugo
Italy · Couple · November 2026
“bella cittadina Toamasina,non la conoscevo mi ha stupito la mancanza di randagismo ci tornero”
+buona la colazione, unico neo mancanza di frutta fresca,ma solo succhi...
−servizi da ristrutturare doccia vetusta con porta che non si chiudeva e quindi si allagava sempre l'esterno due cose mi hanno infastidito non ho potuto pagare con carte di credito il pos me le rifiutava a detta della proprietaria (cinese)il problema era mio (sic) in realtà spingono il cliente a pagare in contanti e se non avessi avuto i soldi non so come ne uscivamo..secondo cosa ho prenotato per 6 notti ma alla fine ne ho trascorse 5 per problemi con i voli ,avevo avvisato la proprietaria della mia partenza anticipata, ma alla fine mi ha fatto pagare 6 notti, adesso aspetto che Booking mi rimborsi la notte in piu...non penso di tornarci
Fenolalaina
Madagascar · Family · November 2026
+L'accueil et à l'écoute des clients 🥰
−Au petit soins envers leurs clients
Hilde
Belgium · Couple · October 2026
+Prachtig oud koloniaal stijlvol hotel met een mooi terras! Mooie ruime kamer met airco en balkon, midden in het centrum!
−De kamer met balkon was aan de straatkant; dus lawaaierig.
Yvan
France · Solo · October 2026
“Excellent”
+L'accueil et la prévenance du personnel, et particulièrement de la gérante