Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 18 reviews.
1234_10
United States · Solo · May 2025
“Very disorganized!”
+This hotel doesn’t seem to know what it’s doing. I checked in & was resting in the room, but I couldn’t rest because people kept on banging on the door to clean the room that I had just checked into. WiFi is spotty in the rooms. The restaurant had no a/c on at dinner, & they were reluctant to turn it on. The staff seemed to do everything in their own way. Two people took my order while I waited in the lobby for the a/c to cool the restaurant. I returned about 20 mins later, & another person, who was standing next to the guy I gave my order to, asked for my order. Why don’t they talk to each other? Why didn’t it occur to anyone that many clients prefer air conditioning to sitting in a stuffy, hot room??? The location is great, but they have a lot of work to do to make this a welcoming & pleasant place to stay.
“Good location, 1 rude employee, wifi bad, rest OK”
+The breakfast staff was OK--not overly friendly, but efficient. Most of the front desk staff was nice. Wow, the girl who did my check in and check out was unfriendly at all times. She acted like I was a nuisance for showing up to check in/check out during her shift. She never said hello when I said hello first, so I just stopped talking to her after a while. The wifi is quite bad at all times. Location is central, which is good. Breakfast is quite good but not amazing. Rooms are clean and features work. Locks on the door are a bit tricky sometimes.
“Fresh from the tundra...”
+After a number of days working with a local mission, the comfort I enjoyed was a welcome change. I am grateful that my wonderful husband found these accommodations for me, and I appreciate all of the help I received in your hotel.
Verified traveler
December 2019
+clean, well located, good breakfast and nicerestaurant menu
luputrip
Germany · Business trip · September 2019
“Friendly staff and clean rooms”
+Its a good hotel with friendly staff and clean rooms. Choose rooms to the front and above 2nd floor. Avoid the rooms to the side w/o windows. The hotel is very central in Bissau. There is a free airport transfer available.
iippa23
Ireland · Group of friends · January 2019
“Good location, expensive and not great”
+We got for the start wrong rooms. Aircon didn't work, and room was bit dirty + only 1 towel for 2 people. They mostly don't talk english like website tells. Paying was easy with € as well. Location was good and they had free airport pickup. Not a cheap place either
WonderfulWorldItIs
United States · Solo · December 2018
“A Truly Awful Experience, Trapped In Bissau (Long)”
+Airport pickup was fine. Arrived at hotel, where staff speaks Portuguese and French. I was initially assigned a room, but key card did not open the door. Instead of reprogramming the key card, I was assigned me to a different room with a key lock.I locked door with key from inside, but when tried to leave, lock mechanism actually fell out of door, trapping me in room. I called down to the front desk, and eventually, someone was able to understand I was trapped and send someone who had difficulty in opening my door, but told me that the actual lock could not fixed until next day. Thus, I had to sleep in room with no lock. After having to leave my room unlocked while I ate breakfast, I inquired about fixing the lock again and the lock was replaced. Later that evenning, when returning from dinner at an outside restaurant, my key did not open my door and everything I had brought on the trip was locked inside. Hotel staff were unable to open the door or reach their maintenance person who fixed locks. While the front desk was trying to reach him again, I was somehow able to reopen the lock. I quickly packed everything I had (but unfortunately left a hat that was not returned to me), and
548michaelc
United States · Solo · May 2018
“Good location”
+in the very centre of Bissau, with walking distances all around. Lacking a pool however. The breakfast is OK, but nothing to write home about. Be early as some of the food might be finished. Have stayed 3 nights in all and paid 51,000 XFA
35manuc
United States · Family · May 2018
“The best hotel in town”
+spent about 3 months there and it was just perfect. friendly staff, located right in the center of the city across the presidential palace, the restaurant at the top floor is really good( the chef is from Portugal ), the bar at the lobby makes you feel like home after a long day of work. clean rooms. the right place to stay for work or pleasure. They offer transportation from and to the airport.
traveltalesofales
Denmark · Couple · April 2018
“Plastic Comfort in a good location”
+While this hotel might be labeled as a mid-range luxury in this range, it barely would qualify for that status anywhere. But for the price you pay it is a great value for money and brings in enough comfort in this neighborhood. It is more of a Business traveller accommodation and meant for transit and short term stays. One thing that bothered me a lot was the lack of any kind of Window or view into the external spaces in most part of the building which makes you feel like you are a cage! LOCATION: Located in a great location near the presidential palace and close to some good points of interest DINE + DRINK: The Lobby ‘Bar’ is a nice area to lounge and chill with a cold one at the end of the day or before heading out for a dinner in town. The Restaurant on site is OK and breakfast offered is nothing great to write about ROOM: I stayed in 308, so this review is based on that; VIEW:Nothing and you will feel like you are in a dark den ; SIZE: Reasonably spacious room; AIR-CON: Old, but Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Poor quali