Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 157 reviews.
Raymond
Australia · Couple · October 2026
“A wonderful hotel in the heart of Certaldo Alto, where you step straight out into enchanting medieval laneways.”
+We absolutely loved our stay at Hotel Il Castello. There is something special about walking out the hotel door straight into the enchanting medieval laneways of Certaldo Alto, surrounded by centuries of history and Tuscan charm. The hotel itself is full of character, with charming decor, beautiful views over the town below, an excellent restaurant and a welcoming bar. But one of the real pleasures is having so many other wonderful restaurants and wine bars tucked away along the surrounding cobblestone streets, just waiting to be discovered. If you want to immerse yourself in the magic of a medieval Italian village, rather than simply visit one, Hotel Il Castello is a wonderful place to stay.
−The only real downside to an otherwise perfect stay was the mattress. It was possibly the hardest mattress I’ve ever slept on, making a comfortable night’s sleep difficult. I wondered whether it had inadvertently been placed upside down, as the underside actually felt softer than the surface we slept on.
Marcello
United States · Couple · October 2026
“Very comfortable, relaxed, safe place to stay, beautiful views, excellent location, and the staff were all so friendly a”
+Location was awesome, super clean and well manage Alfred I believe who is the owner of the hotel and running the place does an excellent job. The hotel is very well staffed and they do a wonderful job, they are all so very friendly. We loved the restaurant, their food were delicious and excellent service. oh and Alfred is an awesome musician one night during our dinner he sat down and played the piano fantastic. Everything about this hotel far beyond 5 star service.
−Cant think of any!
Rothwell
United Kingdom · Couple · October 2026
“Lovely hotel, beautiful town”
+What a lovely hotel. Right in the centre of old Certaldo. We drove into a square nearby but had to move our car to a car park a few minutes walk away but that is no problem. The hotel is old with stairs and no lift so the manager kindly helped us carry our cases up the stairs. We didn't eat there in the evening but the menu looked great and the outside courtyard very pretty. Beds were very comfortable, we slept extremely well. Beautiful view from our room. Breakfast was extremely good, with coffee made to order. Dining room very interesting with lots of old jazz paraphernalia. We would definitely stay here again.
−The lady who checked us in didn't ask me if I needed help with my bags going up the stairs and it wasn't until I started trying on my own that the manager kindly offered.
William
United Kingdom · Couple · September 2026
“Certaldo alto great location to strike out to the other attractions of Tuscany”
+Very nice room with separate sitting area and great view over Certaldo.
−Few odd missing touches in room …for example no waste bin. Breakfast service area very cramped
alrouh
Saudi Arabia · Solo · August 2026
+You don’t feel like you’re staying at a hotel , you feel like you’re at home, and the people who run it make you feel like part of the family. The rooms are extremely clean, the service is excellent, and everyone is incredibly friendly, helpful, and accommodating. The hotel restaurant serves delicious food, and there is an Egyptian chef named Ahmed who is truly professional and talented. The owner and manager of the hotel, Alfredo, pays great attention to even the smallest details and genuinely cares about every request, making sure his guests feel comfortable and well taken care of.
Peter
United Kingdom · Solo · August 2026
“View from room very memorable. Characterful hotel. Lovely staff. Unmissable breakfast. Comfy bed.”
+View from my bedroom fabulous. All the staff were really good. Breakfast was a highlight.
−Nothing
George
Netherlands · Couple · August 2026
“Great stay in a jazzy castle”
+Set in a great location, the hotel is in an old castle still family owned. The current owner is also a jazz drummer, which might explain the laid back atmosphere - the place has just the right vibes, an interesting mix of old and new. We had a nice and quiet room, and enjoyed a good dinner and breakfast, served in the courtyard, overlooking the valley.
−Nothing. It is quite an adventure, though, to navigate your way up the hill, get inside the castle with your car, unload the luggage, and then find a parking spot outside the walls. But staying there is the reward.
izumi
Japan · Solo · October 2026
“最高に近いホテルなのに、設備など維持管理が悪く残念”
+・旧市街に位置し、便利、景色も最高 ・素敵なテラスのレストランが併設 ・格調ある建築でインテリアも素敵 ・朝食のクロワッサンが美味
−・換気扇の音がドンドンいう騒音で不快 ※当初は他の部屋で内装工事してるのかと思ってたほど。 ・冷蔵庫の音も大きい。 ・シャワー温度が不安定 ・ゴミ箱が洗面所に1カ所小さいのがあるだけで不便。しかも、足踏部分が壊れていて、開かない。
trientsje
Netherlands · Couple · October 2026
+Het hotel zit in een prachtig middeleeuws kasteel
−Niks
Anders
Sweden · Solo · September 2026
+Middag på restaurangen var fantastisk. Frukosten var enkel men ok. Personalen väldigt service inriktade.
−långt och krångligt med parkeringen. I och med att det ligger i en ZTL zone. borde ha en golfbil eller liknande för att hämta kunderna.