Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Julie
Australia · Couple · September 2026
“Beautiful historic building near the old town.”
+We loved our stay here. The old building is beautiful and a two minute walk to the town square, shops and cafes, yet in a quiet street with a peaceful communal courtyard. There's a kitchen area where you can make tea and coffee and there are free pastries offered in the morning. There's also a small fridge to store items for guests. Towels were changed daily as were the free bottles of water. The air con worked well and the shower was hot and powerful. There's no lift if getting heavy luggage upstairs is an issue and noise from people upstairs if you are on the first floor is quite loud - however that is part and parcel of being in a historic building.
−There's no reception in the building and you check in at another hotel a couple of streets away - where you also have the breakfast if you have booked it. While you can call the reception on your own phone and the staff are responsive - Hotel Hanoi is not, in this respect, a hotel. It's serviced rooms in a historic building. This meant that there's no staff managing issues onsite, for example making sure the front door was left closed and getting local information on transport, or booking local activities was not entirely convenient. The local tourist information in town was super helpful instead.
Ines
Finland · Couple · September 2026
+Everything was amazing! The hotel is beautiful, the staff were incredibly friendly and helpful, and they made our stay even more enjoyable. We had a great experience and would definitely recommend Hotel Hanoi.
Korina
Australia · Couple · September 2026
“Cute central hotel”
+The room was nice and clean with a lovely feature wall that matched the city. They had a nice courtyard that you could sit and eat or have some food. Staff were very friendly and explain a lot about the area and things to do. Coffee was included which was a nice bonus. Great location right in the heart of the city.
−Check in was in another hotel just a short walk around the corner. Good to note if you have large bags to carry with you.
Jessica
United Kingdom · Solo · September 2026
“Beautiful location and super helpful/friendly staff”
+Didn’t realise until I got there this is part of 3 buildings/hotels in the town and you have to check in at reception down the road. Super easy and both perfectly located right in the centre. The staff were so friendly spending a lot of time talking me through the map of the town, things to do and restaurants which was so helpful! Went to as many as I could. Room was lovely, beautiful layout and high ceilings, everything you needed. Appreciated the coffee and communal area to.
−Nothing!
Tetiana
Ukraine · Solo · August 2026
“Great thank you to the stuff for everything, I had a great time in Begur and it was pleasure to stay in Hanoi 💛”
+Location is great, near to the old town and beach bus stop. Beautiful room with balcony, very cozy and clean.
−To be honest, the breakfast wasn’t very good. I only had breakfast at the hotel once, and after that I chose to have breakfast in town instead.
SARA
Spain · Couple · October 2026
“Alojamiento con encanto”
+El alojamiento es encantador y muy cómodo. Cien por cien recomendable.
Irene
Spain · Solo · September 2026
+La decoración de las zonas comunes, la comodidad de su cama y la limpieza del sitio
−El baño huele a desagüe, el habitáculo es pequeño y entiendo que por temas de sifón y demás el olor es constante a desagüe
Josep
Italy · Couple · September 2026
“Lloc acollidor i tranquil. Ben situat. Ben gestionat amb personal molt amable.”
+Acollidor, pulit, bona gestió, tranquil, amabilitat.
Anne
France · Couple · September 2026
+Literie , calme ,
−Compliqué pour trouver , compliqué pour se garer , manque de prises électriques , salle de bain étroite
JULIEN
France · Couple · September 2026
−3 points négatifs : Le premier et non des moindres - la porte palière n'isole aucunement du bruit. Les chambres donnant sur la cage d'escalier - Un bruit sans cesse entre 8h (femme de ménage & clients qui descendent avec bagages - ce point est rédhibitoire - pour moi -quand on entant le dehors comme si cela se passer dedans - surtout pour dormir le matin .... après 8h ... Terrasse mitoyenne avec chambre voisine sans intimité- quelle surprise de croiser la femme de ménage derrière la vitre de la chambre quand vous sortez nu de la douche. Les salle de bains ne sont pas confortables