Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 18 reviews.
1level1
Group of friends · February 2025
“Grace galaxy hotel is very good and the rooms there are very good breakfast is very good staff is very good and lift goo”
+Grace galaxy hotel is very good and the rooms there are very good breakfast is very good staff is very good and lift is also good all service staff and housekeeping staff is very good It is right on the road side and is very close to the Bandra West metro railway station. All the celebrities live there.
“Bad experience”
+let's say first impression is the last impression Also the room it's not really cool. The room shown in the picture on social media is not like that at all, sorry disappointed! recep tion was very it was unfortunately I don't no the name of him his very rude. I think you must go other 4-star or 3-star to learn how to behave with the guys and I ordered some bread tost to eat but that's test my terrible it was so tight so hard to eat. And again I have ordered tandoori roti, this morning that one very bad roti not not soft at all...!
Sunshine34896747664
Family · September 2023
“Worst experiance and looting hotel”
+Worst hotel in my experiance, When we arrived , the lift was horriable no one was at the entrance, entire front desk area and rooms were smelling of urination, they asked 8k advance on call before reaching, now theu wont refund it even if we did not stayed. They are just looting. Should file a case on them.
travelspritua
India · Business trip · December 2022
“Inexpensive, but recommended if you have no other options around”
+Mumbai in general is always hustling and bustling, stay is very costly specially during the peak seasons of winters. So this can serve you one of that hotel, where you would only like to stay for a night, its in the market so lot of things are available nearby. Bandra station is also 1 km, incase you want to travel by train. The breakfast is not worth to have. Checkin and checkout were also as expected ie not very smooth. In all its because the owner has set the price, and he believes that as the price is so cheap, there is no need of service.
Arushkhanna140
Couple · September 2020
“Had a wonderful stay”
+Location was good in bandra mumbai room were clean and amenities were good staff was awesome Mr. sunny and hasmukh thank you for great service will recommend to visit other in this padamic year everything was sanitizerd and clean.
marjoriebI5667RS
March 2020
“Extremely helpful Manager”
+My 4 stars is just because I haven't had the chance to stay at the hotel yet. But I talked to Mr Kali Charan, the Manager, over the phone, from outside India, to have a gift delivered to friends staying there. He has been extremely kind and very prompt to help. He even sent me a picture of what he'd done. I will definitely visit next time I'm in Mumbai. It's a great plus to have someone so ready to help and make your experience enjoyable. Thank you very much again
+La atención muy buena, pero el desayuno y forma de presentación no.
Harshch1
Group of friends · January 2020
“Nice stay”
+I was here for one night only with my friends and the overall experience is very good. For us, three people, room was big and bathroom was also good with hot water. Staff is wonderful and breakfast is enough and perfect This hotel is easily approachable and I recommend this hotel for stay pleasantly. All the best!!
Verified traveler
January 2020
“Disappointed ☹️”
+The size of the room was rather small. There was a bad smell in the room, even after they ‘sprayed’ it . When I booked the hotel through Hotels.com which stated that there was breakfast included, they didn’t honor that and asked us to buy the breakfast! There was no coffee pot in our room, when we asked for one they told us that our room didn’t come with one. Not included in the booking price! There was a TV, but it didn’t work although some one tried to fix it. Overall they don’t seem to care !
rajkumar1967
India · January 2020
“Refurbished interiors but the grace needs refurbishing!”
+Stayed here with my grown up children on Jan11th 2020. This hotel was offered through Vistara airline affiliation. We were allotted room 603 , for three of us. The room was clean, fresh and the interiors have been re done. The bath room and linen are fresh. However except the soap you do not find any baisc dental kit /comb/ shower cap/etc in the bath room. The breakfast served is average and since we had a late night check in two of my chldren could not not make at 10.45 as the buffet is off at 10.30. The lifts are too small to give you a clustrophobia.