Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Ileana
United States · Group of friends · August 2026
7.0“Short stay hotel with excellent location”
+The location is excellent, making it easy to explore the surrounding area. The front desk and breakfast staff were friendly, welcoming, and always helpful, and our room was consistently clean and well maintained. This hotel has a great deal of charm and elegance, with a classic atmosphere that makes for a pleasant stay. However, it is beginning to show its age and would benefit from some updates and renovations to enhance the overall guest experience while preserving its unique character.
−It is a shame that the hotel management does not make better use of its beautiful rooftop by adding a restaurant or bar, which would greatly enhance the guest experience. In addition, the lobby features a lovely bar and seating area that currently remains unused, representing missed opportunities both for guests to enjoy these spaces and for the hotel to generate additional business.
Stuart
United States · Family · July 2026
1.0“Our stay was at the end of our vacation and it left us with a very bad memory of our trip.”
+Location was great and the gentleman at the front desk was extremely pleasant and tried to help us with all the problems we had during our stay.
−We were traveling with our adult children and some of our teenage grandchildren. We were scheduled to be picked up at cruise ship at 8:15, which was scheduled by the hotel staff. Due to a typographical error by the hotel, only one van arrived. We were left stranded in the cruise parking lot in 100 degree heat for more than an hour. When we arrived, there was another mixup with the rooms, which we did not realize until later. (We had 7 rooms prepaid). Only two rooms were ready so we left our luggage in those rooms and left for the afternoon after we received room assignments. When we returned, some of us got showers and then we got a call from the front desk there was a mixup and three of the rooms needed to be changed, despite the fact that we had already unpacked. One of us got changed to a room where the air conditioner wasn't working. One got changed to a room where there were several reddish brown bugs in the sheets, so that room had to be changed again OR they offered to move our teenage granddaughter to another hotel in Rome, which of course was not acceptable because we did not want her to be separated from us. Three of the rooms had hotel staff walk in on them while they we
Johan
Finland · Couple · October 2026
5.0“Hotelli on mennyt kovasti alaspäin tilojen kunnossa viimeisen vierailuni jälkeen.”
Liz
Italy · Group of friends · October 2026
9.0“Ritorneremo!!!”
+La localizzazione, la gentilezza del personale
−Per una sola notte, non c’è stato niente , anzi , ripeto che il personale , specialmente alla reception, è stato top 🔝
Patricia edith
Argentina · Group of friends · September 2026
10.0“Siempre es un placer alojarse en este hotel, cómodo muy bien ubicado gran desayuno personal súper amables. Volveremos s”
+Todo
Sarah
Belgium · Solo · August 2026
9.0“Hotel Genio”
+De locatie was perfect.
−Het ontbijt was niet echt speciaal, maar er was genoeg en de rest was wel goed.
Alexandre
France · Solo · August 2026
1.0+Rien
−Que la réservation du taxi soit mal faite pour l'aller (chauffeur quu arrive sans siège enfanr alors que je l'ai demande 3 fois avant notre arrive). Quand j'appelle le standardiste depuis l'aéroport,pour avoir de l'aide, il me raccroche au nez en me disant de voir avec le réceptionniste du lendemain matin... Hotel vétuste, sale et extrêmement mal insonorisé. Pas de possibilité de fermer les rideaux avec la chambre qui donnait sur des fenêtres a 2 ou 3 mètres. Petit dejeuner a éviter... Fromage supermarché, fruits tous mous quasi périmés, viennoiseries sèches sans saveur et surement pas du jour. Même les œufs brouillés étaient rates. Café très mauvais, meme si c'est un cliché... avoir ca en Italie sur du café... Pour finir, on redemande un taxi pour aller a l'aéroport le jour du départ en insistant très lourdement sur le fait que nous voulons un siège enfant pour notre fille. Résultat le chauffeur arrive sans siège. L'hôtel nous prête une relique immonde (et je pèse mes mots, le fauteuil etait d'une saleté incroyable, le monsieur de l'accueil l'a meme secoué dans la rue tellement il y avait de la poussière qui tombée... un passant lui a memr rendu un boulon en se moquant de lui). Au
Rocio
Spain · Solo · August 2026
8.0+La ubicación . El.personal y limpieza
−Es un hotel antiguo pero con encanto, quizás le haría falta una mano de pintura.
Daniel Eduardo
Argentina · Solo · July 2026
8.0+La ubicación, la elegancia y los espacios comunes.
−La cama muy dura para mis achaques, el desayuno mas o menos y el ascensor pequeño.
Claudio
Italy · Couple · July 2026
5.0“Posizione fantastica ma la struttura non brilla.”
+La posizione. La gentilezza degli addetti alla reception.
−Indispensabili migliorie in un hotel ormai trasandato e non certo adeguato alle quattro stelle. Stanze dove tutto è logoro, colazione appena passabile. Prezzo ingiustificabile se non per la posizione.