Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
hollyk275
United States · Couple · September 2023
“not that clean, hard bed , great location”
+We stayed 1 night and found the staff to be friendly and the view/location was fantastic. Easy walk to the port area and across from a park. We had a great view from our room as well. The room however was not great, the shower did not have a door or curtain so when you showered water went all over the floor, toilet etc. The bed is very firm and we did not find it comfortable at all, the pillows were not great either. The room also wasn't very clean, pieces of food, etc on the carpet. There wasn't an ironing board in the room but there was a mini fridge which was convenient. There were also a few hangers provided to hang clothes. We wouldn't stay here again or recommend.
“Very nice style and a super warm and friendly welcome”
+I arrived at Ermitage after some time spent in Byblos, which is 100 m from this hotel, without any special expectation but they really made my short holiday very nice. I stayed there Monday 25 night and the 2 blond receptionist at my arrival were very friendly and one of the 2 helped me with a big large bag cause they have no elevator. This is not common as it is a “standard hotel” not a 5 stars but they did it like the best hotel The style of their bar and breakfast room inside is AMAZING (called LE TIGRR) and outdoor you can enjoy the most beautiful view on the the village of St Tropez They have a parking (you have to leave them the keys) At the bar I bought cigarettes with credit card and they has been super nice there too I will come back in case I will need something easy but nice and walking distance to Byblos, Cucina Byblos, Cave du Roy, and all my fav places
Man_from_La_Manche
France · June 2022
“Unusual hotel, well worth a stay”
+The standard room we were in was painted black, as if to emphasise that it was a place to sleep in at night, not to spend the day 'home from home'. No significant frills in the room except a brand new air conditioning unit. (that worked well). Good sound insulation meant you didn't hear the late night bar's loud music. Frankly, all you need is a loo, a shower, and a bed, and a room at the right temperature, and that's what was provided. I can't remember if there was room service, a TV, minibar, ironing board, hairdryer, shoe-shiner, ice machine, tea/coffee maker, etc. I didn't care. The hotel is in an excellent hillside location, with an easy walk into town. Parking nearby is pretty tricky. If only we'd known there was free valet parking (& free parking), we would have driven into the hotel forecourt in the first place. Anyway, when we arrived on foot the valet happily took our keys to fetch our car from a paid space 30 yards down the road.. Generally, there was always a pleasant and good humoured welcome (from 2 or 3 staff at entrance and reception). The restaurant/bar (Le Tigrr) appears to be run as an entirely separate business, albeit sharing the hotel's main entrance. However,
charleswV3202UQ
Group of friends · November 2021
“Terrible hotel, have basically stolen money from me”
+I booked this hotel months before my trip, then decided to shorten my trip about a month before (well within the cancellation period). They asked if they could only refund me when I got there, I agreed, when I tried to get my c.£700 refund when I checked out they said it was not possible to do it then and they would do it within a week. Since then it has been 3 months of me calling them and them saying they will transfer and they never do. I call them weekly. They are just hoping I go away. You get what you pay for with this hotel (cheap, no frills) and I accept that, but they have basically stolen money from me which is truly wrong. Don’t get conned yourself.
borisp74
Group of friends · September 2021
“A soft party hotel”
+Amazing place for people looking for a fun crowd, live music and night activity. Located right in the center, this hotel is like a day nightclub. The staff is really kind and playful. Note that the room are very small and packed. Also don’t forget you earplugs because the party and noise goes on strong at night. This is not a place for call and rest … but you will have a very good time if you are in a social mood
kerimk613
Couple · July 2021
“Compelled to Comment.”
+Aircondition barely worked, minibar broke down, very dimly lit room, no curtains. Bathroom reminiscent of 1970s. For all this, you pay exorbitant rates. Positive ? terrace with a view, smiley (but unapologetic) staff.
661carolinep
Solo · August 2019
“THIEVES!!! stole 25k worth of jewellery from my safe”
+They stole 2 gold/diamond rings and 2 necklessaces from the safe in my room! no one else except from the staff couldve accessed my room. I complained to the police and the hotel guardian didnt seem to take this matter seriously and refused to check the cameras to investigate who came into my room. TAking advantage of the fact that I was a 21 year woman alone. Do not go there!!
AnastasiaBieVH
France · Couple · October 2018
“Sinister rooms.. angosciante”
+Very small rooms for the price, all dark and claustrofobics, is not a hotel is more like a boarding house.. needs a urgent refresh.. for the same price you can find a lot better in town.. restaurant is cool though
stackboys
United States · Couple · September 2017
“2 days in Saint Tropez”
+Right now trip advisor has this rated at 3 stars and I'd say they are spot on. Some of these reviews are a bit harsh. What did they expect for the price? Its St. Tropez and they were being cheapos! Staff is ok, patio/terrace is awesome. Draws a big crowd of fancy folks for drinks at sunset nightly! Absolutely perfect location. Easy walk to the port, and a quick drive to the beach. Importantly on the "good" side of the beach traffic.
pdardel
France · Group of friends · August 2017
“Overpriced”
+This hotel is well located and has a nice terrace, but rooms are tiny with very basic furniture. Bathroom is outdated, microscopic or directly in the tiny room. Avoid this overpriced hotel if you want to enjoy your stay in saint tropez