Hotel Enjoy Pucón

Name: Hotel Enjoy Pucón
Address: Clemente Holzapfel 190, Pucon, 4920000, CL

7.3Good2,644 reviewsSee rooms

Hotel

Clemente Holzapfel 190 · Pucon

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Sauna
Room service
Daily housekeeping

About this place

Location and Amenities The remodeled Enjoy Pucón Hotel boasts the prime spot in the city, nestled on the beachfront and at the heart of Pucón. Guests can indulge in the modern spa, gym, pub-restaurant, and even try their luck at the casino. The outdoor heated family pool and semi-sports pool offer relaxation and fun for all. Scenic Views and Modern Comfort Most rooms at Enjoy Pucón Hotel offer stunning vistas of the lake or Villarrica volcano. The spacious and contemporary rooms are equipped with cable TV, wifi, air conditioning, and more, ensuring a comfortable stay for all guests. Local Attractions and Experiences Adjacent to the hotel lies Enjoy Pucón Casino, while our dedicated staff can guide you to explore the best of Pucón. From wilderness tours to adventure activities like kayaking and volcano tours, there's something for everyone to enjoy. Book your stay at Enjoy Pucón Hotel for an unforgettable experience!

Choose your room

Pick check-in and check-out to see live room prices.

9 room types

Choose your room
Room type	Guests	Show prices
Suite (4 Adults) 48 m²2 × Twin beds, King bed	Sleeps 5	Show prices
Suite - Non-Smoking 46 m²King bed	Sleeps 3	Show prices
Standard Quadruple Room 33 m²4 × Twin beds	Sleeps 5	Show prices
Superior Triple Room 30 m²Twin beds, Double bed	Sleeps 4	Show prices
Standard Triple Room 30 m²3 × Twin beds	Sleeps 4	Show prices
Superior Quadruple Room 33 m²2 × Twin beds, Double bed	Sleeps 5	Show prices
Superior Double Room - Non-Smoking 28 m²Double bed	Sleeps 3	Show prices
Standard Double Room - Non-Smoking 25 m²Double bed	Sleeps 3	Show prices
Standard Twin Room - Non-Smoking 25 m²2 × Twin beds	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Indoor pool
Spa
Gym
Sauna

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms
Kids' club

Accessibility

Accessible
Elevator

Outdoor

Beachfront
Garden
Terrace

General

Pets allowed
Non-smoking rooms

Activities

Water sports

Location

Address
Clemente Holzapfel 190, Pucon, 4920000, Chile
1.5 km from the center of Pucon

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

7.32,644 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.4

Service6.0

Location9.4

Room quality8.6

Amenities6.5

Value for money6.3

Food and drink8.4

Cameron
United Kingdom · Couple · October 2026
8.0
“Very hotel located on the edge of the lake with great amenities and super helpful staff”
+Having booked last-minute due to a faulty Airbnb, we were pleasantly surprised by the size and cleanliness of our room. The hotel itself located on the edge of the lake was nice, the restaurant within the hotel was really nice and the staff made the whole process of checking in and out very easy. The one hour free spa trip a day was a nice touch
−Our only comment would be more places to relax indoors. We happen to stay during a very rainy couple of days and found that were very few places to relax without having to stay in the room or go to the restaurant and buy something.
Paula
Chile · Family · October 2026
8.0
+La ubicación, la vista, lo cómodo de la cama
−Las piscinas climatizadas del exterior. Cero mantencion. Las paredes horribles sacaron las ventanas y esta todo como destruido, deteriorado
Lidia
Chile · Group of friends · October 2026
6.0
“Buena Ubicación”
+Buena Ubicación. Desayuno normal.
−No repusieron toallas ni papel higiénico al hacer la habitación. Tuvimos que pedirlos. Aseo de la habitación deficiente.
vera
Chile · Group of friends · October 2026
5.0
“paseo por pucon”
+la ubicacion
−El hotel es muy antiguo con problemas de acustica y ventilacion en las habitaciones, Ademas en la reserva solicitamos otra habitacion y cuando llegamos no habian de esa categoria. Sinceramente hotel no nos gusto no cumplio nuestras espectativas.no le podria 5 estrellas
Jose Luis
Argentina · Family · October 2026
8.0
+Vista
−Problemas con el agua Enel baño
Juliana
Brazil · Family · October 2026
10.0
“Gostei e recomendo”
+Localização, de frente para o lago e para a praia do lago. Centro de Pucon a poucos minutos a pé. Possui vagas de estacionamento sem reserva e relativamente perto (era aberto e pegava chuva). Café da manhã era bom. Quarto que pegamos era bem espaçoso com toalhas suficientes, e amenidades de banho. Havia spa e piscina, mas não vou comentar, pois não usamos.
−O frigobar era para consumo do que era oferecido. Estávamos com bebê de 1 ano, então foi difícil guardar frutas e comida para o bebê. Só usamos um elevador e era pequeno, na saída com as malas precisa fazer em algumas viagens.
Marta
Chile · Family · October 2026
10.0
+La ubicación, las amenidades
carlos daniel
Argentina · Family · October 2026
10.0
+Excelente atencion, muy buen desayuno.
Francisco
Chile · Couple · October 2026
7.0
+excelente y completo desayuno, muy buena ubicación frente al lago y a pasos caminando al centro para restaurantes
Matias
Canada · Family · October 2026
1.0
−*Asunto: Reclamo formal por falta de atención, empatía y protocolos de bienestar al huésped* Estimado/a Gerente: Por medio de la presente, quiero dejar constancia formal de mi profunda insatisfacción con la atención recibida durante mi estadía de una semana, desde el [FECHA DE ENTRADA] al [FECHA DE SALIDA], en la habitación [NÚMERO]. La noche del [FECHA], presenté un cuadro repentino de vértigo y mareo estando dentro del hotel. Lo que más me preocupa y motiva esta carta no fue el malestar en sí, sino la *total ausencia de protocolos de preocupación por el pasajero.* Durante ese episodio y durante toda la semana observamos lo siguiente: 1. *Cero empatía y preocupación:* Ningún miembro de su personal se acercó a preguntar si me encontraba bien, si necesitaba asistencia médica, agua o algún tipo de ayuda. Estuve visiblemente afectado en áreas comunes y no hubo una sola muestra de interés. 2. *Falta de cortesía básica:* El personal de pasillo, aseo y recepción no saludaba al cruzarse con los huéspedes. Una actitud fría y distante que no corresponde a un hotel de su categoría. 3. *Manejo del frigobar:* Cuando se realizó el cambio/reposición del frigobar, el procedimiento fue mecánico, s

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

9 room types

Suite (4 Adults)

Suite - Non-Smoking

Standard Quadruple Room

Superior Triple Room

Standard Triple Room

Superior Quadruple Room

Superior Double Room - Non-Smoking

Standard Double Room - Non-Smoking

Standard Twin Room - Non-Smoking

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews