Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 39 reviews.
+Kinda old and run down. Towels were so bad. Smelt smoke in the room Staff was very nice though!
Explore59992658409
Family · December 2024
“Clean Hotel with Warm hospitality”
+Hotel is clean, rooms are good size and well-maintained. The reception, dinning and room service staff are supportive, decent, polite, humble and co-operative. Food quality is very good, hygiene is maintained and the room service is also very nice. Dinner spread is exceptionally good, with wide choice of items. Only issue is the hotel doesnt have lift/elevator facility and it is located on 1st and 2nd floor with huge steps to climb.
Bejawn Harbhajan
December 2024
+No lift had to clime 27 steps. No porters and Werribee difficult for 88 year person clime. I cancelled my booking with hotel right away. No news from Expedi regarding refund?
Ravijyot
Family · December 2024
+The hotel doesn’t have a lift which was problematic for those with mobility issues in our group. The staff were kind and went out of their way to help us with local phonecalls & taxis which was appreciated & accommodated us when extending our stay. A few minor enhancements would improve the room e.g. having hooks behind the door in bathroom or a rail to hang towels. Breakfast could have more continental options but was not bad for what we paid. There was building work going on immediately outside the hotel which made it v dusty & noisy too.
SidSarkar
India · Solo · August 2024
“Average but not bad. Clean enough, but old and outdated feel.”
+Sleep quality is good, but cleanliness and amenities are strictly average. For the price, I still feel it is better than what you get at a metro city or tourist destination. Very well located with restaurants, spas, and other business areas close by. The lock for room 210 wasn't working and they had to use the master key to lock when I stepped out for dinner. The morning breakfast was satisfactory. Poori chana being the highlight. Have to use a few high steps to reach the reception and then rooms are further up. I wasn't taken to any elevator so I wouldn't know if that works exists.
Subrata2304
India · Family · April 2024
“Courteous service”
+This hotel is situated in the middle of the city with a market place, atm and bank under it. This is not a fancy hotel in appearance, but, their promptness, courtesy, food quality, service, basic facilities can easily surpass the same of many 3 star hotels. Only drawback of this hotel: Has around 45 steps in one wing and around 30 steps in main wing. They do not have lift. Service: We requested for breakfast to be packed for atleast children and the amount and variety of breakfast they packed was sufficient for us two adults and two children. I requested for check out at 3am in the morning, the manager gave his personal number, in case, people in reception does not pick up call. He made sure that the luggages I did not have to carry. They provided electric kettle, complimentary tea bag, coffee powder, milk powder. Food: It is a vegetarian hotel and the food was tasty enough for me not to miss non-veg food. Rooms: We stayed in the family room in the new wing. It had two big comfy beds. The room air conditioner control worked properly, which is actually very rare in the hotel industry. Satisfaction: Would not have to think twice before booking this hotel again if I have to ever visit
Global61604799100
Family · April 2024
“Worst hotel in Chandigarh Ever! Never go!!!”
+We DID NOT get the room we paid for, the so called royal room with city view. What we got was a smelly, worn down room with stained headboard, dusty pull out bed for the additional bed requested with smelly blankets, smelly towels, broken tap, dirty walls, and no room service. When requested for a room change they said it'll be arranged the next day but it never happened. Complete nightmare and worst experience ever in Chandigarh. The hotel had no lift and my senior parents had to walk up the stairs. So called restaurant is at another side we had to walk down and walk up on the other side. The photos are just gimmick the rooms are disastrous. The floor was so dirty my feet was black. I wish Agoda would take action on the hotel for lying to customers. I want a full refund if possible. Horrible experience ever!
Roam63920029059
Family · February 2024
“Good hotel but little overpriced”
+Good experience we stayed in panchkula Chandigarh Staff is good and friendly and hospitality good A little over priced hotel I think Food is good We find one of the restraunt staff Mr Tanmoy Ganguly very helpful and polite, Over all experience very good
Jet33437632201
Couple · January 2024
“No thanks, never again”
+We only stayed one night, but we would never want to stay here again. Our room was not clean, the light switches, bedside table tops, the couch, the outside of the fridge were filthy and grubby ... I didn't dare look closer. When we opened the wardrobe, we encountered 2 bugs merrily walking along the top of the door. In the shower, I used a tissue to clean a ledge I wanted to place my soap on. The tissue was black after one wipe. In the bed we found a hair and a dead little insect. We just did not feel comfortable at all. The large windows overlook a huge carpark, so we had to keep the curtains drawn all the time. At night incredibly loud fast-paced beats kept us awake till 3 o'clock in the morning. Apart from that we heard the telephone ringing at reception all the time, doors slamming, loud conversations, clanging and banging from inside the hotel, as well as engines running, cars coming and leaving, doors being slammed shut and loud conversations from the car park. We were completely knackered this morning. On the plus side: all staff were very friendly.
+The food service was so bad staff was not attending the guests properly