Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Agnieszka
Poland · Couple · October 2026
“Highly recommended”
+We've had a wonderful stay at Hotel El Castello. The staff was very caring and thoughtful - we were welcomed with local tea and biscuits, and they even provided us with ORS to prevent mountain sickness. Bottled water was delivered every day. The staff also helped us plan our trips and arranged everything we needed. Special thanks to Anu for being so helpful and friendly :) Breakfast and other meals were usually tasty and healthy, and consisted mostly of local food. Great location - very close to a supermarket and within walking distance of Leh Main Market.
−It took a long time for the shower water to heat up. The road leading to the hostel is very narrow and poorly lit, with quite a lot of car traffic. The rooms were not as cozy as they appeared in the photos.
Natalia
Denmark · Solo · October 2026
+Everything was nice, clean and the staff made an extraordinary effort to make you feel welcome. Big shoutout to Anu and Steffie and the rest of the team for the experience, their kind and helpful attitude and just the general vibe and atmosphere and their help in recommending places in Leh and arranging trips Room was clean and spacious. Comfortable with heater and warm water. Restaurant was really good. Rarely felt the need to go out in Leh for major meals. Location was perfect, 5 min walk from Leh center
−Nothing, everything was great
Vartak
India · Solo · October 2026
“Friendly staff, value for money.”
+The food was amazing. The lunch and dinner, both were amazing. The staff was courteous, wonderful and soft-spoken. The location is prime - exactly 5 mins from the market. It's a good walk to get acclimatized. Overall, a wonderful experience. Amazing for small groups and solo travellers
−The only thing they can improve on is the breakfast. It was not up to the mark personally. However, I can write it off considering the other facilities in the hotel. They do have some challenges with parking right now so a big group might find it hard to get parking space.
brian
United States · Solo · October 2026
“Book your stay here .”
+Fantastic hotel located about a 7 minute walk from mall road. It’s quiet and comfortable. Anu is the best host I have ever had in 19 years of constant travel and staying in hotels across the world. Restaurant has excellent food and room service. All of the staff are extremely friendly and helpful. I’ll definitely be coming back to this hotel in a few months.
Chetan
India · Couple · October 2026
“A good choice to stay in leh”
−Location is very central but Car cant reach at hotel entrance, 2 wheeler can. You might have to wait and understand how the bags will be picked by reception person. In night while coming back walking from car point to hotel gate (as car cant reach), you might encounter dogs. Rest property, staff, rooms, b/f, pricing all are amazing !!!
David
India · Couple · October 2026
+Anu and her team could have been more helpful.
Sanjay
India · Couple · October 2026
“Very Safe, Very comfortable, Foods was amazing. Staff were excellent”
+I cannot imagine such a good hospitality. Foods were amazing. Staff were excellent. it is best in all respect
−I think every thing is beyond expectation
amrisha
India · Couple · October 2026
“Home away from home”
+our stay was so good that we decided to stay for another couple of nights. the team managing the hotel are wonderful. they are always eager to go the extra mile to help you out and to make your stay more comfortable and memorable. we will always come back to leh for the people here who made us feel like family especially anu who is a wonderful human being.
amrisha
India · Couple · October 2026
“our stay was beautiful as the view outside.”
+we loved that the property was clean, tidy and the staffs were proactively helpful.
Lavish Bishnoi
India · Family · October 2026
“I had a very disappointing experience at this hotel and would not recommend it.”
+The tariff in off season was worth the money
−I had a very disappointing experience at this hotel and would not recommend it. First, the location is extremely inconvenient. The hotel is situated inside a narrow lane with no direct car access. Google Maps brought us only to the main road, and from there there were no hotel signs or directions to help us find the property. Arriving at the hotel was unnecessarily stressful. The hotel's checkout time is a strict 9:00 AM, which is unusually early and highly inconvenient for guests. Even more disappointing was the staff's complete unwillingness to provide even a one-hour extension despite our request. Upon check-in, there was no water in the washroom. After raising a complaint, the water supply was restored, but the water was dirty and brownish in color, which is completely unacceptable for any hotel. The problems continued the next morning when the shower was not working properly. This caused further inconvenience, delayed my morning routine, and made the checkout process even more stressful. The breakfast was another major disappointment. I had specifically booked a rate that included breakfast, but the offering was far below expectations. There was no live kitchen, no freshly pre