Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 81 reviews.
beccahadi
United Kingdom · Family · August 2025
“Brilliant hotel”
+Brilliant hotel with an amazing location to the Park and relaxed atmosphere. Highly recommend! Staff, facilities, everything outstanding.
Z6565WTnickk
Family · August 2024
“Great holiday”
+Great place for a family holiday.staff are incredible. We stayed for two nights and spent two days in the park. Could have spent more days there. The hotel has a great diner as well but can be quite expensive for a medium to big family as kids pay full price. Food is amazing with kids of choice and breakfast is 🥰
emmacH8229BG
Family · August 2024
“Fun family time”
+We went on some of the hottest days in July and while it was very warm in the rooms we could keep it fairly tolerable with a fan and the door that opened on to the balcony. All the staff were friendly and helpful and we had a lovely breakfast each morning. We had a nice comfortable and welcoming stay here
pauloA88PF
United Kingdom · Family · July 2024
““We don’t do refunds at this hotel!” - 36° Too HOT- Avoid at all costs.”
+After driving eight hours from the south of France, we arrived quite late in the day at Les Trois Hiboux (The Three Owls). I was greeted by a receptionist who, upon my asking if the room was hot, proceeded to laugh at me. At the time, I assumed the rude conversation or nuance was just lost in translation between English and French. Worried, I requested a change to one of the two sister hotels, either the other 3-star or the 4-star, making it clear that I was very happy to pay the difference, whatever it was. With two very small children, I didn’t really want to take a risk. I was told not to worry, that there would be a fan in the room. I pressed, and then I was told the other hotels were ‘probably’ busy. So, ‘no’, I couldn’t change. Most importantly, I was incorrectly told that the other 3-star hotel didn't have air-conditioning anyway! It did! I asked for a manager to check for spare rooms. The duty manager came out and, without even making a call or checking her computer, didn’t miss a beat and said "there’s nothing they could do and I should just suck it up and try to ignore the heat". *I must add, when I booked the hotel just 48 hours before, I could've also booked the sister
“Avoid. Choose one of the other hotels”
+Arrived on an extremely hot day and trekked down to room only to find out that there was no airconditioning either in the rooms or in fact the hotel. The room was absolutely stifling and no one would have been able to sleep comfortably there. We switched to one of their other hotels (both of which have aircon) and were fortunate they had space. Inside the hotel itself, it was also hot and stuffy, and whilst on a cooler day it may have been more palatable, anyone travelling in summer should beware. There is nothing on the main webpage to say that aircon does not exist. Aircon is such a given for the modern holiday experience and if they don't have this basic requirement, they really should make it very clear and in bold somewhere at the beginning of their information.
dinutad
Belgium · Family · July 2024
“Better than expected”
+Impressed by the hotel room, decoration, environment, staff, quality of food not at least the cleanliness. We travelled as a familly and we had early acces to the park. Though the attractions are not functiknal , at least you get to be the first in line for when operating. We had 2 days acces and still haven’t done all the attraction! So ma y things to do and see. The shows and the parade are not to be missed. We will come back soon!
Francine
Family · January 2024
+Tout
+Très belle hébergement.
“Super WE”
+Séjour WE parfait. Très bel hôtel, services super et personnel très accueillant, très sympathique. Restauration également. Accès parc très simple et à proximité.
+Prise des chambres à 17h pour un départ à 10h c’est compliqué… on va bientôt nous mettre dehors avant d’arriver ….