Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
“Uma boa escapada”
+Gostei muito da estadia, as pessoas simpáticas e prestativas. o colchão era desconfortável e fazia uma cova. O hotel é pet friendly e isso foi decisivo para mim . Os tratamentos são ótimos
+Lo primero que pagamos Habitación superior con balcón o patio y nos dieron una standar, tras reclamar en recepción (en donde nos atendieron con superioridad) nos dan otra habitación más grande (pintaba que era familiar) con las ventanas tapiadas por verjas y vegetación!!! La tv del siglo pasado, prometen que se van a ver 59 canales y solo veíamos dos y mal, las instalaciones (todas) están en estado casi de abandono, la piscina sin baldosines y con verdín, las duchas no funcionaban, los baños no funcionaban, el snak bar, cerrado. Estaba abierto el del lago y solo podías comprar, agua, zumo, refrescos y pasteles, el lago lleno de algas y mal olor; las pedaletas inservibles, los puentes del lago todos rotos, con los peligros que eso conlleva, el bosque abandonado, y el famoso edificio del café antiguo está tapiado con ladrillos, HORRIBLE, nos sentimos estafados, sobre todo porque pagamos por una habitación que no disfrutamos, los únicos que merecen buena puntuación son los camareros y el personal de limpieza. El desayuno poca variedad y poca calidad, y espero que nadie tenga intolerancias porque ni siquiera había leche sin lactosa!! Hacen publicidad engañosa!!!!
Verified traveler
May 2025
+Hotel antigo pouco remodelado cama dura nada confortavel demasiado caro para o conforto que oferece
+The value for money of the hotel was good. It was a pleasant stay and staff was friendly. The Termas building is separate and is a bit outdated but I liked the circuit and different treatments I had there. It’s not a Spa in the conventional sense, but I was expecting that. Overall I had a very relaxing stay
“Beyond plus”
+Isabella, Karina and Diogo where phenomenal in accommodating all my needs. The service they provided us with was like if they were friends of ours for years The same goes to all the hardworking people that work the Buffett in the mornings. Astounding service.
848helenam
Solo · February 2024
“A very pleasant place without stress”
+I liked the room, very airy and very sunny. The staff were friendly and the food was very good - The hotel has a small forest where we can walk around. I also liked the possibility of making a thermal circuit. I only did the Scottish shower and I really liked it.
José António
December 2023
“Família afastada....”
+Tendo reservado 2 quartos, esperava que fossem contíguos ou pelo menos no mesmo corredor, mas não, ficaram imensamente longe um do outro; foi-me dito que não havia no mesmo corredor, então que fossem os dois mais longe mas sempre no mesmo corredor uma vez que somos pais e filhas...
Econau
Couple · September 2023
“Avoid, if possible!”
+Officially, the hotel has a 3-star rating, but that should be 1 or at most 2 stars! Pros: the hotel is located in a quiet park-like area, and many years ago it most likely boasted thermal baths. They are not in use anymore, and they are more like a museum. The hotel looks charming from the outside. Cons: the room was absolutely worn out. The furniture should have been replaced long ago; the air condition was not functional, and there was a foul smell of mould and dirt. The acoustics in the restaurant was bad to say the least, and the staff were in no way waiters. Everything was chaos. So do not eat in! If possible the best piece of advice is not to come there at all!
FredPovoa
Couple · August 2023
“Beautiful Pet-friendly Hotel”
+We had a beautiful stay at this Pet-friendly hotel, they are allowing dogs over 23kg, which in Portugal is very good, most Hotels only accept over 15kg! The hotel is nice with friendly staff, located inside a beautiful garden, where you can relax do some reading or walk with your dog. We enjoyed the breakfast pretty good with different options even for vegetarians, mind that the dog is not allowed on the breakfast room! Thank you very much to Carina and Guilherme for being super friendly, regards from Blimunda, she is already missing you!
+Nous avons eu quelques désagréments concernant la lumière, le robinet d eau froide du lavabo , la piscine qui était hors service, le frigo en dis fonctionnement. C est à peu près tout . Ah oui pas de lumière dans le couloir !