Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 29 reviews.
weronikabV2745FJ
Group of friends · May 2025
“Cancellation without a reason.”
+They cancelled my reservation 2 weeks before me coming there without providing any reason. I was trying to contact the hotel over 10 times but they do not pick up and rejected the call each time. Booking.com could not contact them either. The hotel is beautiful but unfortunately I do not recommend going there or even considering it as an option since they are very unprofessional and lack any type of customer service. There is a lot of better options in Chefchaouen than this one. And if the hotel sees this review, I would love them to contact me, even via email since they are not responding to them as well.
richardsA583VY
United States · Couple · April 2025
“Great location and great place”
+Beautiful area and riad. There is a lot of walking involved to get around the city but that is part of the fun. The riad was a place that we did not expect and thanks to Ali at Iconic Morocco Tours we were able to get in. We had a great time and highly recommend it!
bananasforbunnies
United States · Solo · April 2025
“Worst hotel I’ve ever stayed in.”
+You could look into my room from the only window. The sheets were torn, and there was a bug in my bed. The showerhead didn’t screw on well, so the water sprayed everywhere. When I asked to change rooms, they said no. When I asked for a refund, they said no.
Nazv9
United States · Family · April 2025
“A gem of a hotel in blue city”
+Incredibly beautiful with gorgeous view of the blue town, great food, great staff, clean and nicely decorated rooms, incredible pool area (little resort) and you can walk to town). Highly recommend it when visiting this beautiful town and its people
Zara-SA
South Africa · Group of friends · January 2024
“Beautiful Medina's”
+hotel was chosen as part of our group travel. we were about 25 tourist. hotel does not have lifts. access to the hotel is limited. taxis can only come halfway and you have to walk the alley ways...so pack light. however it was a beautiful experience staying over here in this boutique hotel filled with a myriad of shops and nearby to the famous blue walls of the medina for pics. breakfast consisted of warm breads with honey, mint tea and olives and jams. a simple yet filling spread. loved the home made peanut butter! each room is different. our room was built for a hobbit as you had to bend to enter the room. all part of the charm. small cupboard in room and bathroom was very small..(picture cruise ship style) .no hairdryer in bathroom however you can get hairdryer or iron from reception. free wifi. limited bathroom amenities. hotel was always clean and neat. the location was perfect as hotel was near to restaurants and the famous Square for some lovely shopping. right outside the hotel you had stores selling beautiful carpets and ceramic plates and ornaments. i enjoyed my experience of staying here for 2 days. suited for short stays . staff were respectful but you hardly saw them.
ash0223
United States · Family · December 2023
“Decent Hotel”
+We had 3 rooms. The heat on one of the rooms did not work the entire time. Otherwise a cute Botique hotel! Breakfast though limited was fresh and delicious! The service was good and we enjoyed the quaint alleyways and rooms! The pool area was pretty! It was too cold to go in the water!
greggw553
United States · Couple · May 2023
“A lovely stay with intermitient wifi”
+A very nice stay. We had a beautiful room at the top of 83 stairs that had a great view and a private little deck. Just don't count on having internet. In the two days that we stayed there, the wifi was off as much as it was on, despite repeated requests made in person because there are not any phones in the rooms.
“Nice Place to Stay”
+The hotel is nice, the rooms are comfortable, the staff are nice and friendly. The pool and the courtyard are good outdoors options. The restaurant is fine, nothing especial. The breakfast selection is very limited
Jeanius421
United States · September 2022
“Charming and beautiful Hotel”
+Recently spent 2 nights at this beautiful Riad in Chefchaouen and loved everything about it. The building and grounds are beautiful with a wonderful swimming pool. The rooms are clean and comfortable, walk in showers with rain shower heads and quaint furnishings. This was with a Road Scholar travel group. The dining room and dinner service was very nice. The breakfast room was pleasant but lots of bees. I would definitely stay here again.
Niseaz
Portugal · April 2022
“A Blue Pearl”
+Such a cute riad right in the heart of Chefchaouen. Extremely welcoming and friendly staff always willing to help. Spacious and comfortable rooms with a good Wi-Fi signal. Delicious food. Definitely recommend.