Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 140 reviews.
jonathancY1436SR
Group of friends · March 2026
“Convenient hotel with nice amenities”
+The hotel is pretty good in location as it is close to the palace. I think they only have double beds, and their toilets are not proper rooms, just surrounded by glass that are not entirely blinded. That could be slightly awkward if you're not couples. Double room feels standardly sized and is equipped with a coffee pod machine. They have their own bakery and looked fairly good.
Q4420MRluisah
Family · February 2026
“OK”
+The hotel has a relaxed vibe with modern rooms and friendly staff. Breakfast options were good and the common spaces felt welcoming.
sloanc2026
Family · February 2026
“Fun design and easy stay”
+Modern, quirky style with a smooth check in experience. The room was clean and comfortable, and the location made it easy to get around by transit or taxi.
F3245VKlucya
Group of friends · December 2025
“Xmas markets dec 25”
+A bit out of the way from the main city but within walking distance to tram network and took about 15mins to get there. Trams are regular. Purchased a vienna city card but no barriers, no inspections, walked on and off with no checks. Room was basic. Not great. Sink was inside bedroom, separate toilet and shower. Had to request kettle but had coffee machine. No fridge. Very small double, no twins if ur travelling with a friend be prepared to get cosy. Room was incredibly hot. Air con doesn't work just heat. Opened window to cool down but a bit dodgy to leave open all night on floor 1. Very noisy hotel outside right by a main road with lots of activity outside from traffic, emergency services, bin collection and bell ringing what felt like super early in the morning. Have to request housekeeping and even though we did, didn't get it. Not sure if it was a weekend thing A small restaurant, pleasant but limited menu. Decent price drinks.
suzettes986
Couple · December 2025
“The rooms are poorly designed and I am shocked by the high reviews.”
+The bathroom situation is AWFUL!! A literal water closet. Then you step back into the room. The next door is a shower closet. Then step back into room. Sink is al fresco. This setup is so unsettling. Also, the hearing/cooling controls are in very small print. The thermostat only controls cooling. Then very small it says in winter, use radiator controls for heat, which are behind the desk, difficult to find and access. We checked into the room and it was 22c. In the morning, despite opening two windows, it was still 20c.
+Disappointing stay. Panorama room was a view of a cement wall and AC unit. Self check in completed prior to arrival but still took 15 minutes to get room key. Parking garage is a nightmare if you drive anything bigger than a Fiat. Staff very kind, helpful and friendly.
+Cómodo moderno y muy conveniente cerca de la estación de tren
+Leider war die Buchung nicht vorhanden; dann wurde das gebuchte Frühstück nicht berücksichtigt. Wurde aber nach der ersten Übernachtung geklärt. VIP-Vorteil inkl. Upgrade direkt gewährt (Nachfrage nicht erforderlich)
Susan
Family · September 2025
+The staff were welcoming and helpful. Rooms on the front face a busy road and there are few shops nearby but it is close to the HBFand other transport. The Botanical Gardens which are lovely are a short walk away.
Vandyckclaret
Couple · September 2025
“European Capital Cities tour”
+Conveniently situated within walking distance from the main railway station. Hard to describe the hotel decor, shabby chic being the nearest I think is appropriate. Unusual reception area furniture made from re-cycled pallets and an abundance of indoor greenery. Bedrooms are adequate but showing signs of use and a need for refurbishment. Excellent choices available for breakfast. Hotel has both bike and Vespa hire for those confident enough to brave the roads in Vienna. We however found the tram and underground systems far easier to manage.